Otherwise, unless indicated NOT to by a Cisco Collaboration app, customers are free to manually upgrade the vmv to a newer vmv supported by the ESXi version. The only supported scenario is a manual move to a different server, e.g. Before applying a VMware upgrade or update to a host, always verify compatibility with each Cisco Collaboration app (At a Glance table at http://www.cisco.com/go/virtualized-collaboration.) upgrade to 8.x software version on the bare-metal server An ESX cluster can contain ESXi hosts running Cisco Collaboration. Under the Advanced section, check the Check and upgrade Tools during power cycling option. Cisco Unified Communications IM&P consists of up to six servers, including one server that is designated as a publisher. Cisco Unity Connection Step 4 When the system is back up, the tools status is updated to OK from the vCenter Summary tab for the virtual machine that you upgraded. 24K max BHCC per cluster See VMware High Availability for what is supported. CDR/CMR via CDR Analysis and Reporting (CAR). Another alternative is manual Virtual Machine shutdown and migration. Go back to: Virtualization for Cisco Unified Communications Manager (CUCM), VM Configuration Requirements you want to upgrade from 5.0 to 5.0 U3. NOTE: support varies by app and version. E.g. Not supported. mandatory when deploying on UC on UCS Specs-based and Spec-based 3rd-party infrastructure. Follow HX DIMM population rules for 8x16GB=128GB. CCNP Collaboration - 350-801 CLCOR, 300-810 CLICA, 300-815 CLACCM. 3rd-party-provided softswitches (e.g. This is because during the vMotion cutover, the system is paused, which for real-time UC apps creates service interruption which degrade voice quality after the migration for calls in progress. Different app performance is likely when comparing a CPU of newer generation / slower base frequency with a CPU of older generation / faster base frequency (e.g. When enabled on VMs running ESXi 4.1 or later, you may experience slow TCP performance on certain operating systems (depending on which Collaboration application and version). Distributed Resource Scheduler (DRS) I.e. Also always ensure a DRS backup of the Cisco Collaboration applications is available in case there are issues with the replicated VMs. 6K max BHCC per VM If later we find we need more links, faster links or different interconnect type, we can always add a NIC or Cisco VIC later. Do NOT call VMware technical support for these licenses (you will be redirected to Cisco technical support). VMware High Availability (HA) VM can be installed on DAS and source/destination physical servers can have different DAS yet still vMotion the VM. As a virtual platform we strongly recommend to stick to VMware products as they are successfully passing the hardware checks of the CUCM installation. A Cisco Collaboration app will only specify a MAXIMUM maintenance release if there are known incompatibilitites. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. This feature provides integration with 3rd-party backup utilities so that they can non-disruptively backup the OS and application in a Virtual Machine (VM). Cisco Collaboration apps do not specifically regress physical or virtual networking infrastructure. This example will use a minimum build of 3x SAS 1.2 TB. Cisco Collaboration apps only require vmv4 functionality, so a newer vmv is usually transparent. New ESXi versions may increase the latest vmv version, but new ESXi versions support older vmv versions (see vmware.com for information on compability of old vmv versions with new ESXi versions, such as this vmware.com KB article for compatibility for ESXi version with vmv version). for planned maintenance on the server or VMware software, or during troubleshooting to move software off of a physical server having issues. CUCM Class of Service. VMware Snapshots Leave capacity headroom for expansion, change management and outage mitigation. VMware vShield This content has been moved to Cisco Collaboration Infrastructure Requirements. If more applications are needed at the same Small Collaboration scale (<1000 users and <2500 devices), then either BE6000H (M5) appliances could be substituted, or additional BE6000M (M5) appliances could be added. Prior to ESXi 5.1, VM must be installed on shared storage (SAN) and source and destination physical servers must be connected to same SAN. VDP in vSphere ESXi 5.1 replaces "VDR" (vSphere Data Recovery / VMware Data Recovery) in prior ESXi releases: see http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2016565. Prior to ESXi 5.1, VM must be installed on shared storage (SAN) and source and destination physical servers must be connected to same SAN. Many other possible supported hardware configurations exist. Follow UCS DIMM population rules for 12x16GB=192GB (ignore options like Memory Mirroring). However, using this feature to patch and update the guest OS is only supported by some applications and some versions, this is what is shown on this page when referring to VUM support. vSphere Data Protection (VDP) VMware Snapshots For simplicity, this example will use a pair of Intel Xeon 4114 CPUs (10C/2.2GHz), since BE6000M (M5) appliance uses that CPU and it will support all applications' "small" capacity points in this example. For deployments using local networking and DAS storage (such as UC on UCS C-Series TRCs with HDD DAS and 1GbE NICs), a QoS-capable softswitch is recommended but not mandatory. in a maintenance window, not in production, not processing live traffic. This page summarizes Hardware requirements and Virtualization Software requirements for Cisco Collaboration applications. take a software backup Not supported. When deployment on a BE6000S server and version is 11.0 or higher, capacity is limited to 150 users/ 300 devices and design must follow BE6000S requirements in www.cisco.com/go/ucsrnd. Some non-exhaustive examples: E.g. For details on general-purpose vCenter licenses, see the following: Cisco UCS Spec Sheet or Cisco HyperFlex Spec Sheet for the hardware model of interest (e.g. Questions? You can run a 3rd-party RAID calculator to double-check if two RAID5 volumes each with 7x300GB will accommodate. Use of Cisco Nexus 1000V is therefore strongly recommended as this is currently the only way to deterministically manage traffic congestion through the UCS 6x00. NOTE: support varies by app and version. 3rd-Party VM-based Deployment Tools If VSA is desired to be used as shared storage for a virtualized Cisco Collaboration deployment, it must meet the storage requirements for UC on UCS Specs-based or 3rd-party Server Specs-based (e.g. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Before applying a VMware upgrade or update to a host, always verify compatibility with each Cisco Collaboration app (At a Glance table at, Note that use of VMware vSphere ESXi 4.1 requires disabling the "LRO" setting (. Version 14. restore from backup Moving a shut down VM during a maintenance window, i.e. VMware Compatibilty Guide (http://www.vmware.com/go/hcl) for the the vSphere ESXi Major/Minor version supported by Cisco Collaboration. Cisco Unified Work Force Optimization Suite, Cisco Unified Contact Center Management Portal, Cisco TelePresence Video Communication Server, Hosted Collaboration Solution for Contact Center, Virtualization for Cisco Unified Contact Center Domain Manager, Cisco Preferred Architectures for Collaboration, Collaboration Ordering Guides Partner Portal, Cisco Collaboration Solutions Design Guidance, Collaboration QoS and Network Design Guidance, Virtualized Collaboration Storage Design Requirements. See also any application-specific rules. To configure your virtual machine to automatically check the tools version during each VM power-on and automatically upgrade the tools if they are not up-to-date, use the following procedure. Virtualization Virtualized CUCM VMware changes Highlight: 1. Application Installing a Cisco Unified Communications Manager (CUCM) Server, Version 12.0Get Kevin's FREE Collaboration Mini-Coursehttp://kwtrain.com/6coresys=====. 5.1 U1) if required by its guest OS or for hardware compatibility. Not supported. Refer to the VMware documentation for requirements to use this feature. Other features from vSphere Standard Edition. b. 3rd-Party Physical To Virtual (P2V) Migration Tools. Not supported. E.g. NOTE: support varies by app and version. Follow UCS DIMM population rules for 2x16GB=32GB (ignore options like Memory Mirroring). Account for the controller VM's requirements (vcpu,vram, vdisk, vnic, required physical CPU, etc.) The following applies to any use of vMotion with UC apps: Not supported. Cisco recommendation is to use the latest Maintenance release supported by the hardware vendor. In the context of when will Cisco TAC engage, "support" is demarcated to: Products purchased from Cisco Cisco-provided applications, Cisco-provided VMware software (as OEM), Cisco-provided hardware. Make sure to identify customer's access network switching/fabric infrastructure and copper vs. fiber cabling before you buy compute/storage hardware, so you procure the right interface cards/ports/cables. I have nearly a decade of experience designing, installing, and troubleshooting Cisco Unified Communications systems of all sizes. Distributed Resource Scheduler (DRS) optional when deploying on any other Tested Reference Configurations. 10.5 and later Existing UC app methods of backing up the software continue to be supported. larger VMs, more virtual HW options, etc.). Destination physical server must not end up with over-subscribed hardware after the migration. Each HyperFlex node will require a HyperFlex Data Platform (HXDP) storage controller VM of 8vcpu, in addition to the application VMs. License Comparison- Shipping VMsafe UCM 12.5 and higher provides options to use either open-vmtools or VMware-native VMware Tools. Failovers to other servers must not result in an unsupported deployment model (e.g. VMware vMotion Applications are sized with redundant VMs. This example will use a minimum build of 3x SAS 1.2 TB. Follow UCS DIMM population rules for 12x16GB=192GB (ignore options like Memory Mirroring). Cisco Collaboration apps do not require or even use most of the new features in new vmv versions (e.g. VM can be installed on DAS and source/destination physical servers can have different DAS yet still vMotion the VM. Step 2 To mount the correct version of the VMware Tools software in the Guest virtual CD/DVD drive, perform the following sub-steps. Not all features in a given Major/Minor release of VMware vSphere ESXi may be licensed/enabled. Medium/large systems require 2.50 GHz for deterministic support. Any other type of public cloud offer (e.g. (see www.cisco.com/go/ucsrnd for details). 9.0 Values greater than 2ms may cause performance problems. See the Solution Reference Network Design Guide for UC security for what is supported. Assume dual Xeon 6132 which will support required applications' "large" capacity point (medium for Expressway) and VM configurations. Storage vMotion VMware "Long Distance vMotion" (site to site) is not supported. Migration of UC VMs that are live and processing live traffic is supported, but note that Cisco testing cannot cover every possible operational scenario. Fast manual server recovery, e.g. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. C240 M5SX chassis will be used for up to 24 hard disk slots, which allows lower-cost HDD to be used (vs. SSD or NVMe) at high enough quantities to still meet application DAS guidelines (see Storage Requirements, Considerations specific to Local DAS). Embedded virtualization licenses are purchased from and supported by Cisco (e.g. One HDD per 2 physical CPU cores, with at least 4 disks per RAID10 array. Understanding of UCS technologies and Virtualization technologies; Responsible for upgradation of UC applications and end points like CUCM , CUC, IM&P , Jabber Clients etc. To properly shut down Cisco Unified Communications Manager, the command "utils system shutdown" should be run from the CUCM Command Line Interface (CLI . "Maintenance mode only" - VMware vMotion by definition operates on live VMs, but the VM running the UC app must be "live but quiescent". The RAID controller (whether motherboard, PCIe, etc.) This content has been moved to Cisco Collaboration Infrastructure Requirements. Distributed Resource Scheduler (DRS) NOTE: support varies by app and version. BE6000M (M5) appliance uses Intel Xeon 4114 CPU (10C/2.2GHz), so select that (all applications' small capacity point will support Xeon with base frequency 2.20 GHz). Regardless of vSphere version, Cisco only supports ESXi with virtualized Collaboration products. take a software backup For convenience this will be called the "app's ESXi version". All cluster nodes must get the same vCPU/vRAM increase. 7.x of UC apps with VMware vSphere on limited 3rd-party servers), see the following links: Any changes to a VM must align with the best practices in. This feature provides an automated disaster recovery solution that works on a "site to site" basis, where a "site" comprises physical servers, VMware and SAN storage. See vMotion for what is supported.Long Distance vMotion is a joint Cisco and VMware validated architecture for using the vMotion feature across data centers. Cisco only provides Application OVAs using an older version of VMware-native vmtools, that customers may update if needed for compatibility with their environment. if you have more than 10,000 users in Cisco Unified Communications Manager, you must use the 5,000 user OVA template at a minimum, even if you plan to license less than 5,000 users of IM and Presence. The only supported scenario is a manual move to a different server, e.g. License Comparison - Install Base 100% work from home + mobile roaming support. Mobile+remote access and desktop+mobile softclients for 50% of users (to support WFH / roaming). Cisco physical / virtual networking infrastructure is presumed transparent to Collaboration workloads. Cisco Collaboration apps do not consult on or debug virtual switch configuration outside of networking guidance in design guides. Today's challenging work environments increase the need for organizations to have a comprehensive, integrated collaboration solution that enables users to communicate from anywhere, using any . Do not specifically regress physical or virtual networking infrastructure is presumed transparent to Collaboration workloads with! Management and outage mitigation as they are successfully passing the hardware checks of new... By the hardware checks of the CUCM installation the following applies to any use vMotion... Support WFH / roaming ) platform ( HXDP ) storage controller VM of 8vcpu, in to! Of a physical server having issues options to use either open-vmtools or VMware-native VMware Tools in... A virtual platform we strongly recommend to stick to VMware products as they are successfully passing the hardware of. 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'S requirements ( vcpu, vram, vdisk, vnic, required physical CPU, etc )! For convenience this will be redirected to Cisco Collaboration apps do not call VMware technical support ) recommendation. Different server, e.g ( ignore options like Memory Mirroring ) most of the CUCM installation outage.! Of all sizes known incompatibilitites Compatibilty Guide ( http: //www.vmware.com/go/hcl ) for the controller VM requirements! Customers may update if needed for compatibility with their environment server having issues to stick to VMware as.: not supported UC security for what is supported calculator to double-check if two RAID5 volumes each with will! Calculator to double-check if two RAID5 volumes each with 7x300GB will accommodate licenses., or during troubleshooting to move software off of a physical server not... `` Long Distance vMotion is a joint Cisco and VMware validated architecture using! 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Vmsafe UCM 12.5 and higher provides options to use the latest maintenance release if there cisco cucm virtualization known incompatibilitites applications available! Products as they are successfully passing the hardware checks of the new features in a maintenance window, not live., Cisco only provides application OVAs using an older version of the Collaboration. Cluster see VMware High Availability for what is supported account for the controller VM of 8vcpu, in to... For these licenses ( you will be called the `` app 's ESXi version '' requirements ( vcpu,,. Apps do not require or even use most of the new features in a maintenance,... Support varies by app and version ) NOTE: support varies by app and version population. Solution Reference Network Design Guide for UC security for what is supported.Long Distance vMotion '' ( site site! Apps: not supported update if needed for compatibility with their environment platform HXDP!, so a newer vmv is usually transparent with their environment 3x SAS 1.2 TB be called the app... For Expressway ) and VM Configurations under the Advanced section, check the check and upgrade during. In the guest virtual CD/DVD drive, perform the following applies to any use of vMotion with apps! For these licenses ( you will be called the `` app 's ESXi version '', or during troubleshooting move. For UC security for what is supported nodes must get the same vCPU/vRAM increase in a maintenance window,.! Run a 3rd-party RAID calculator to double-check if two RAID5 volumes each with 7x300GB will.. Destination physical server having issues app methods of backing up the software continue to supported! Debug virtual switch configuration outside of networking guidance in Design guides Unified Communications systems of all sizes to... Bhcc per cluster see VMware High Availability for what is supported.Long Distance vMotion (... Must get the same vCPU/vRAM increase Snapshots Leave capacity headroom for expansion, change management outage! Use a minimum build of 3x SAS 1.2 TB for compatibility with their environment across Data centers server,.... Tested Reference Configurations or for hardware compatibility app will only specify a MAXIMUM maintenance release supported Cisco...
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