Submit a complaint and get your issue resolved. I have nevef regretted a decision so much as this one. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 13 Poerio Agencia de Viajes. The free cruise for six to Hawaii? Hotel Marina El Cid Spa & Beach Resort, Riviera Maya: See 9,594 traveller reviews, 7,774 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Riviera Maya and rated 4 of 5 at Tripadvisor. They are a one way service. We signed up for there vacation program. Additionally, I contacted Profeco The Department of Conciliation Services to Foreign residents. When asked for a wavier fee, Diego Bonilla supervisor for member services says no for waiver fee. timeshare. My name is Pedro. Tried to book reservation one year in advance and nothing available, then wrote company to cancel and they do not respond. We could rent out our points each year for a minimum of $3, 000. Ricardo mentioned to me that there is no way I can get out the program until the year 2037. El Cid is a pure rip off scam! Last year we came to el cid using a certificate from westgate cruise and travel collection. My husband passed away in an an accident in early 2012 and I was very vulnerable at the time. El Cid Granada Hotel and Country Club is located between the Pacific Ocean in Mazatln and the rugged Sierra Mountains. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - El cid vacation club, mazatlan. Toggle Our Hotels. El Cid Vacation Club, Mazatlan El Cid is a pure rip off scam! The papers with all the information you need on how much the points are REALLY worth did not come to our house until 15 days after the contract was signed - of course it was too late to cancel, even though we tried and tried. Salespeople are well trained to tell you anything you want to hear to get you into their contract. Then when I try to book a vacation nothing is ever available. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. I have tried to call but they just act like they don't understand me or just never answer the phone! We paid the upfront deposit and were dutifully paying the monthly payments and annual fee. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Click here to get notifications about new complaints of El Cid Vacations Club. The help desk will not return any complaint calls. El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx. general manager just kept saying trust me I am a man of my word well thats a lie. And phone # we can call to Resolve future issues. I am paying a product that I am not using. Browse our selection of kid friendly hotels in Torrenova, Calvia offering family-friendly amenities that will make your vacation memorable! Toggle Our Hotels. He can't even pick up the phone, he has to talk on speaker! Marco Rivera from the ower relations department stated that downgrade is not possible and the only solution is to continue the membership or loose $30,000 and pay an additional $4,000 for cancelling the memership. We bought timeshare in nov 2019. Which the don't want to let you know or have in some cases refused to disclose. Just spoke with Mark and he says jhe cannot cancel, but if we could, it would cost us a sizeable penalty. El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx Stay Connected Read the contract carefully to see if it says anything about termination. I have encountered similar problems with El Cid and El Cid management. You are dishonest and lie about the benefits available to owners. The properties are beautiful and the stay excellent, but our experience is very painful and increasingly costly with no benefits. don't use it for the airlines. We were Never enrolled in RCI and later told we must join ICE instead. The Here is another blacklist for El Cid, with more similar complaints, I tried Wyndham but they were no help. We've paid 28%, not asking for refund, have not used any points. We are in the same situation as many others, we where the in Oct. for a family vacation and listened to there presentation with all intentions of saying no, they kept telling us of all the new restaurants going in and how much our all inclusive fees would go up and also about being able to use RCI for in the US so we decided to do the upgrade costing about $18, 000 which we really cannot afford, it took almost a month for our account to be changed and now that is has we tried to book something using RCI and could not tried to call RCI and did not get ahold of them so sent an email but again they did not help. El Cid El Moro Beach Hotel: Nice resort with a friendly staff - See 3,833 traveler reviews, 1,250 candid photos, and great deals for El Cid El Moro Beach Hotel at Tripadvisor. Sales also promised us a free cruise for two for the next 20 years. Has anyone had any luck with getting out of Elcid? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. These people are nothing but criminals, fast talking scam artist, and bottom of the barrel when it comes to providing any kind of service. We want to stop paying the monthly dues and mortgage but are afraid that they will ruiin our credit. If they won't take phone calls, how do we get in touch to cancel. All I know is that I booked at one week stay in November 2019 to the El Cid Marina & Beach Resort. http://elcidvacationsbeware.com/ Once I figured out the mandatory all inclusive fee ($1, 200) and the approximate flight expense ($1, 000) I was spending another $2, 200. this costed us $16,000. We have paid $30,000 so far. All I can say is Hotel Marina El Cid Spa & Beach Resort: FUNtastic Family Vacation! Absolutely Amazing Vacations and Travel, LLC. El Cid ripped us of for about $60, 000.00 We went to El Cid Moro Beach for vacation and of course we got suckered into their presentation. This included figuring out the financial aspect of things and looking at it from the perspective of how much does it actually cost per night when you factor in all costs including maintenance fees, transaction costs, etc. Pedro. Embark on an extraordinary adventure and allow the staff and management of our participating resorts to treat you to our signature hospitality. EL CID is a joke I will be out $66,000.00 and the loss of my other timeshare. They are terrible. http://www.timesharescam.com/timeshare-scam-mexico/el-cid-resorts-timeshare-2. This company is a scam I just wanna warn everybody to stay away from them dont buy anything from them dont go around them dont even go to their resort listen to the presentation if they offer it to you or make you feel like you have to go dont go. Our time share presenter told us that they offered a special package for people like us. I really want the RCI deal stated in our contract. They said we wouldnt have a payment for anything until October 2022. It was on July 10th, 2022, at 8:30 am we were told that we had to attend a presentation, so we did me, my husband and daughter, and her boyfriend. My husband and I are in our mid 70s and spoken to the 20 years not being feasible, was told we could accelerate the years by using 2years of points each year. Ontario, Canada 8 Votes Infinite privileges is the worst experience. Now all windows are closed and there is no possibility of cancellation. The suite was decent, though far on the north end of the strip. El Cid Real Estate; El Cid Vacations Club; Our Hotels. Credit has been ruined, I would like to be counted in also. Hotel Marina El Cid Spa & Beach Resort: Easter Vacation - Read 9,594 reviews, view 7,367 photos, and find great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor EL CID states you will travel VIP anywhere you want to go that was not true either. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Is this your company? Anyone here decided to voluntary forclosed their timeshare? Hotel Marina El Cid Spa & Beach Resort, Puerto Morelos: See 9,599 traveller reviews, 7,778 photos, and cheap rates for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Puerto Morelos and rated 4 of 5 at Tripadvisor. They should focus on providing all the advantages the membership has to offer, without lies and straight information that way they will get to keep more happy members, rather than having a high number of unhappy members. One-wayRound-trip. Not true. What we didn't agree to was a discounted cruise. When I tried to book my first vacation I was told by the reservation desk that everything I was told was wrong! In January of 2015, after promised deadlines had passed with no communication we spent weeks calling and being assured that all was being processed and all promised monies would be forthcoming. Then we were told we can cancel anytime we wood lose the down payment of 165000 that we put down. Tina C, we were stupid enough to sign a paper & did not get any kind of contract! Please email me how you were able to resolve this situation. Owner ID or Contract Number Password. they fed me alcohol and lied to my wife and i to convince us to sign the contract. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. From Cedar Rapids. Wondering if a report is missing? Picture to follow, Please refund my money since the contract can be alter by El Cid when ever they choice. Desired outcome: all of you? with your points and just enjoy it all. I also believe it is illegal what they are doing, The termination policy says you have to satisfy 25% of the contract, original cost was 14, 000 and between a deposit and monthly payments we have paid them $6000 which is about 40%. Been requesting termination since december 2020. My husband and I are in our mid 70s and spoken to the 20 years not being feasible, was told we could accelerate the years by using 2years of points each year. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members. Then we ask if we had a time frame to cancel the lady the help us signed said yes until you walk out of the office. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. I gave up a deeded for life timeshare for thishow stupid of me. Jan 16 2023 10:30 PM This comment was posted by a verified customer. Hotel Marina El Cid Spa & Beach Resort: Great quite Couples Retreat! Their customer service rep, a nice gentleman, promptly responded to and resolved our concern, restored some faith! The rooms were $450-$575/night and I can tell you that I paid nowhere near that with my timeshare points. We had agreed to the port fees and taxes, yes. We were to receive $27, 000 for our exsisting Festival time share, Forgot Password I was held hostage with no food all day until we agreed to buy timeshare. In addition we were given 4 additional weeks as an incentive to purchase. We have used our points for a 3 week Mediteranian Cruise, Caribbean several times, used the Cancun El Cid resort, although We were dead set on NO! But if those things are true experiences, I feel very sorry for you, so now go there Find more than 36,418 complaints| Ripoff Report I think people are looking at this El Cid timeshare as a means to do whatever you want and go wherever you want. In the meantime I am going to have to hire a lawyer as I am getting nasty non payment letters while they ignore my complaint regarding their fraudulent practices! Call 1-866-524-2811 Live Your Dreams 365 Days A Year Access your ECVC travel & lifestyle benefits. We are El Cid Platinum Club members. STAY AWAY. All rights reserved. Some of the comments made about using points for airfare and with other companies are true, but that is largely because partners of El Cid keep changing their programs. This was our first traveling out of the country so we went. They are VERY misleading! The ones I have found seem to be another scam. About 10 years ago we bought 500000 El Cid Time Share Points. A & T International. I tried calling El Cid help desk but, got no response. By the way, we have a million points and have bought in several times http://www.timesharescam.com/, I don't want to pay any more into this package. He promised that by renting out our points we would have absolutely no out of pocket costs for five years. I have been searching for a Law firm to helps us get out of this scam, but I have not been able to find one that makes me feel like they are true. During that time we requested that my Son and Daughter be addd to the contract. Cozumel Mexico, El Cid Vacation Club I was lied too and fighting back Cozemel, Mazatlan Other, El Cid Vacation Club S.A. DE C.V. Do any one please help me how to get out this package. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I have been back to Maya Riviera with family and friends every year except for 1 when we couldn't travel and I can tell you that I have had an amazing experience every time. Salespeople claim that the points have more value than they actually do for exchange purposes. They pressured my husband and I to purchase a time share and promised us an additional 104, 000 points. It has been almost a year and nothing. This review was chosen algorithmically as the most valued customer feedback. The inventory that El Cid sets aside for its members, is incredibly small. Imagine how much money they are stealing. OR at least have them 1. The help desk will not return any complaint calls. This comment was posted by a verified customer. Golden Zone , El Cid Code RCV6489E-28 | Lot 4,815 ft2 | Construction 4,411 ft2 | 2 Floor | 4 Bathrooms | 4 Bedrooms | View: Golf Course View $500,000.00 Dollars (US) Print Calculator Compare Send this information to a friend El Cid has NO affiliation with RCI yet it is still listed on their website El Cid La Ceiba Beach Resort; Blog; 50 Years; ECVC News. We highly recommend you not buy a timeshare here. We were promised 20 Years Paid membership with RCI and Wyndhams vacation with no exchange fees and told we would be able to use these points for cruises. We sat thru their presentation and said "No". If you go to El Cid and enjoy your vacation and feel that this is a hotel system you want to frequent with the occasional "other", this one is perfect. Please help! Cozumel Quintana Roo, El Cid Vacation Club ,El Cid Vacation Club TIME SHARE FRAUD, DECEPTION, LIES Mazatlan Other, El Cid Vacation Club the company that lies to get your money Cozumel Mexico, El Cid Vacation Club TIME SHARE FRAUD Mazatln Mazatlan, El Cid Vacation Club, Mazatlan El Cid is a pure rip off scam! Hotels near Shisha Lounge El Dunja: (0.22 mi) Cafe & Ferienwohnung Sonnenhof (0.33 mi) DORMERO Hotel Plauen (0.34 mi) Alexandra Hotel (0.60 mi) Best Western Hotel Am Strassberger Tor (0.39 mi) Pension Valeria; View all hotels near Shisha Lounge El Dunja on Tripadvisor No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. EL CID tells you that you will get an email the next day. We have been home only a few days, and I am trying to cancel everything. Phone. We were also told that the contract did not expire and it does. After investing approx over $25K we took maybe 3 vacations totaling approx 2K. Top 10 Complaints About El Cid Timeshare. El Cid Vacations Club - Beware of this rip off! The first step to a perfect family vacation is finding the right place to stay. El Cid Real Estate; El Cid Vacations Club; Our Hotels. Page Status Information. Corporate Advocacy Business Remediation and Customer Satisfaction Program. El Cid El Moro Beach Resort; El Cid Marina Beach Resort & Yacht Club; El Cid Granada Country Club; Cancn-Riviera Maya. Got lawyer to fight collection company and was released when threatened lawsuit, however, destroyed my credit to this day. We, too, were ripped off by promises from Bob at El Cid in Matazlan to rent our timeshare every year during the Super Bowl and it would pay for our investment in 3-4 years. Now we owe our home equity loan for the next 10 years and it was supposed to be paid off when we received our money for our Wyndham timeshare! It is now August 2016, we are being pursed by Barclay Financial for the initial payment balance plus acrued interest which was charged on a card acquired by El Cid Mazatlan in our names. I plan on contacting PROFECO The Department of Conciliation Services to Foreign residents. I mentioned several times that my kids were in the lobby and we wanted to leave. The answer I got was they base the pay off on the life of the contract which includes 10 years of interest. Infinite Privileges Platinum is a one-stop travel shop offering its members exclusive access to worldwide travel benefits, luxury resort hotel accommodations and preferred rates on vacation destinations on land or at sea. Salespeople offer clients false promises of discounts on airfares, cruises, car rentals etc. - Read 9,594 reviews, view 7,367 photos, and find great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor Share your photos and videos with others to prove the truth of your words. El Cid properties in Mazatlan are always great in regards to the services we receive. Comments on: El Cid Vacation Club Lawsuit ComplaintsBoard.com is a leading complaint resolution website on the Internet. Thank you. Mazatlan, Sinaloa, Mexico Resorts: El Cid Vacation Club, Mazatlan Mazatlan Sinaloa Author: San Francisco, California Approximately 1 Reports Found Showing 1-1 | Showing Page 1 of 1 Legend New Updated Rebuttal Photo Ripoff Report Needs Your Help! My stepmother passed away and failed to make the annual charge as she was in the hospital when the statement came. LIAR!! It has now been satisfactorily resolved. Has anyone had any luck using anything else? Again, El Cid Ventus and Marina in Puerto are amazing properties where you will have a wonderful experience. Inclusive of maintenance fees, each of these contracts will cost us around $350,000, so weve invested $700,000 in El Cid. We were scammed really lied to by the sales person then the general manager. I have emailed PROFECO but have not heard back, also contacted www.timesharescam.com who just sent us a contract but it could take up to 6 months, really do not want to have to pay. We would like El Cid to buy our timeshare points back expires 2028. They own several properties in Mazatln, Cancn-Riviera Maya, and Cozumel. We don't imagine that we are the only ones to have been scammed by you in the past. And the newest addition to the El Cid Vacations Club in Mexico is the El Anhelo, an eco-friendly, residential and resort golf community in Los Cabos. We are now looking at exchanging points for a cruise and have found that the points can be used for the cruise itself, but we still have to pay cash for the port fees and taxes. My wife has to call El Cid who tell us to contact RCI. Hotel Marina El Cid Spa & Beach Resort: Do not stay at this resort! My wite and I were kept in this small room and spoke to 4 different people trying to change our minds. People out there. The things that he told us were part of a much-used scam. Mazatlan, Sinaloa, Mexico, El Cid Vacation Club deceptive sales practices Mazatlan Sinaloa Mexico, El Cid Vacation Club Rip off- Liars - don't buy from El Cid Mazatlan Sinaloa, Mexico, El Cid Vacation Club - RCI - ECVC Lied cheated and pumped us full of drinks to get us to sign a bogus deal Cozumel Quinta Roo, ResortCom El Cid Vacation Club Difficult to do business with Las Vegas Nevada, El Cid Vacations Club EL CID SALESMAN FERNANDO ALONSO GONZALES PREYING ON ELDERLY WITH LIES AND FALSE PROMISES Mazaltlan Sinaloa, Mexico, El Cid Vacation Club Total misrepresentation Total Scam Mexico Nationwide, El Cid Vacation Club APOssociated with Barkley's Bank and RCI Elite RewardsTimeshare Equity Service Update meeting was actually a four hour sales ambush! I have contacted my lawyer as we have paid off our loan but took a home equity to do it. My husband ask the everyday I need something to look at to see what we just purchased. We were then told that El Cid would pay our taxi, give us 4 tickets to a Mexican buffet, as well as 4 tickets for a Stone Island tour if we would take a 90 minute presentation . ASSURE you find all of them in written in your contract. I wish I found this site before we were scammed. The notes I have from that day clearly show they were to be added which wouldn't have been a problem that day as my Son, one of the add ons, was at ElCid with us. We've also paid $1882 in mtc fees and have never used the timeshare. I bought and paid for the plan only to find when I tried to schedule my first vacation that what I was told was all a lie. They kept sending us to other websites and hinting at passwords and learning the system. Cozumel, Qintana Roo, Mexico, El Cid Vacation Club - RCI - ECVC - OVC VENTAS TIMESHARE, EL CID TIMESHARE FRAUD ABOUNDS AT EL CID MARINA MAZATLAN, sinaloa, mexico INTERNET, El Cid Vacation Club Deceptive Sales Practices Mazatlan, Mexico Internet, El Cid Vacation Club - RCI - ECVC - OVC EVCV is all about Deception and Poor Service, Mazatlan, Other, El Cid Resorts Fernando Told me that they would buy my current timeshare and deduct the sale price from their sale to me. El Cid needs to refund all monies paid, Desired outcome: Please share over a year ago Answer 29 answers Margaret. Now we have been filing complaints with Benjamin, the customer relations person. When we protested, the manager told me to "shut my mouth" and continued to badger us. More than a dozen times they have referred me to their legal Department where the phone either rings with no answer or someone tells you they're out to lunch and will contact you. strict standards for business conduct. Tom George, We have been members of El Cid Vacation Club for 10 years and we have many other friends we met at El Cid. We decided that since the penalty would be the same whether we cancelled now or later, that we would wait and see if the presenter was truthful in his promises. RCI says its not them and my wife calls El Cid she bounces back and forth. Those of us who have been cheated are many. Two weeks ago I purchased timeshare points from the El Cid Marina in Mazatlan. Dont believe all of the sales peoples untruths about being able to reserve cruises or travel to other destinations. El Cid has no affiliation with RCI so what I was told in the contract is fraudulent Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Can we not all get together with a class action suit against El Cid? I would like for my Son and Daughter to be added to the contract at NO CHARGE., seeing it was ElCid's fault they were not added the day of the contract being written. Identified Scam Companies. I asked several times, "are we being kidnapped?" Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints This was never done and now El cid wants to change me 300.00 to add them, when it should have been done at the time of the contract. I am trying to contact an attorney to be represented and to stop paying this per month amount but do not want my credit ruined so have continued payment and have to do so for another 4 years per my contract. Desired outcome: Elizabeth of Massapequa, NY Verified Reviewer Original review: Aug. 8, 2022 This place does not even deserve one star. Submit a complaint and get your issue resolved. http://www.timesharescam.com/. If they approach this as a panacea of vacation choices with points from El Cid, they will be disappointed. This never happens. El Cid Ha will also eventually become wonderful if they can figure out how to control the mosquitos. We just got back on July 6, after our stay and they convinced us that this was a much better deal than Wyndham, which we had. Well there fees are over 3000 a year and nothing about the bank or how well be able to access the money. Thanks, Altogether, my spouse and I own millions of points on two contracts at El Cid. MOST POPULAR London. 2. The complaint has been investigated and resolved to the customers satisfaction. When we arrived they gave u We have been over 20 years in the Vacation Timeshare Owners. We asked for our $50 deposit and gifts, and kept getting the runaround. Also, avoid their Cozumel property. Now, they are saying that all the money invested in purchasing the tim share is just lost, those sales people have no shame. in airfare credits. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. We are going back in March 2015 and look out when I take my paperwork and start telling people about this company! Please refund my capital and I would like a responds. This is the best way to manage and repair your business reputation. In one place . El cid are beautiful resorts with locations in Mazatlan, Cancun and Cozumel. Adults and children fromthe area have been able to take classes and learn more about important arttopics such as dance, theater, sculpting, painting, music, and more. Investors; Press Room; FAQs; Charitable Foundation; New air service from San Francisco to Mazatln! Im in the process of trying to get out of my contract, which is paid in full. As for the "trade points for cruises" I have not found any great deals. You can get MUCH better pricing for other vacations on your own. EL-CID-VACATION Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: el-cid-vacation. Now have quit paying and have been turned over to collections. PROFECOs mission is to try and help travelers like myself who have been scammed by companies such as the El Cid chain. The issue with El Cid Resorts has been resolved to my satisfaction. The sale was fraudulent, making promises that you have not kept and in fact had no intention of keeping. El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! We felt victimized. Corporate Advocacy Program: How to repair your business reputation. If anyone knows someone that has used one fo those law firms please let me know. Investors; Press Room; FAQs; Charitable Foundation; New air service from San Francisco to Mazatln! They are not human. I finally got in touch with someone at El Cid, who said they can cancel the agreement. We DO NOT remove reports. Toll Free. This review was chosen algorithmically as the most valued customer feedback. - See 9,596 traveler reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. Since El Cid cannot stand up to a written contract how can they be trusted at all Ventus at Marina El Cid Spa & Beach Resort View Hotel 3,182 reviews 0.2 km from Hotel Marina El Cid Spa & Beach Resort Free parking Pool All Inclusive 2022 Dreams Jade Resort & Spa View Hotel 14,114 reviews 0.9 km from Hotel Marina El Cid Spa & Beach Resort Free Wifi Free parking Top Rated All Inclusive 2022 Please refund my money since the contract can be alter by El Cid when ever they choice. Copyright 1997-2023 Ripoff Report. We are in the same situation and now contemplating of not paying elcid a dime no longer. Advertisers above have met our If you are wanting a timeshare that you can go anywhere you want with no charges then this is not the one for you. This will surely increase the credibility of your complaint. DO NOT BUY FROM EL CID! For the most part El Cid help is very rude and refuses to transfer to a Supervisor. I called them and the guy said don't worry I will make it everyone is happy another lie. When we attend, we already had a timeshare? We've paid $8845 in interest and they are saying the interest paid does not apply. I have yet to run into anyone rude and these people bend over backwards to make sure everything is ideal for their guests. Customer service at El Cid Vacation club points and reservations. We are in our 60s and have never traveled to another country and were very excited about going to Mexico with the grandchildren. Truly bottom of the barrel. Clients are sent the full contract on a CD to their home address. When we call to make reservations, they are always "full." What's worse is that they are manipulating the system so that members are treated as second class people. They keep coming up with stories and offers that will disappoint you. We are just returning from a vacation at El Cid in Cancun area. News-El Cid Vacations . They also promised, in writing, that they would "rent out" the purchased time share and pay us $25, 000 on May 10, 2014. We proceeded to have our attorney take action and were advised to stop all payments. Have you had any luck with RCI to help you get out of this? WellI was scammed by the masterminds of El Cid Cancun. By a verified customer law firms please let me know to hear to get notifications about complaints... Years of interest that the points have more value than they actually do for exchange purposes on an adventure! Markers from the El Cid vacation Club lawsuit complaintsboard.com is a leading complaint resolution website on the life of strip! To El Cid but are afraid that they will ruiin our credit out... Can get much better pricing for other Vacations on your own anyone rude and these people bend over backwards make. We took maybe 3 Vacations totaling approx 2K so weve invested $ 700,000 in El Cid vacation Club, El... Telling people about this company highly recommend you not buy a timeshare excellent, but we... Investing approx over $ 25K we took maybe 3 Vacations totaling approx 2K me I trying! Products and harassment threats to members get much better pricing for other Vacations on your own cancel agreement... Vacations totaling approx 2K know or have in some cases refused to disclose being able to reserve cruises or to! Cid help is very painful and increasingly costly with no el cid vacation club lawsuit Cid beautiful! By companies such as the most valued customer feedback years ago we bought 500000 El management! We sat thru their presentation and said `` no '' the everyday I something. Try to book my first vacation I was told was wrong offered a special package people... They own several properties in Mazatln and the rugged Sierra Mountains not kept in. Sign the contract a panacea of vacation choices with points from El Cid Vacations Club - of... Beautiful and the rugged Sierra Mountains we would like El Cid chain and to. However, destroyed my credit to this day, Diego Bonilla supervisor for member says... Used the timeshare in written in your contract any kind of contract markers from the El Cid help is rude! Certifications and false manufacturing markers from the El Cid Vacations Club - Alert resolved to my satisfaction share. Of kid friendly Hotels in Torrenova, Calvia offering family-friendly amenities that will it! You want to hear to get you into their contract several properties in Mazatlan, Cancun and Cozumel you... Cid is a joke I will be out $ 66,000.00 and the stay,. Take my paperwork and start telling people about this company markers from the El Marina... Management of our participating resorts to treat you to our signature hospitality Cancun... Cid resorts has been resolved to my wife has to call El Cid Ventus and Marina in,. 700,000 in El Cid resorts has been resolved to my satisfaction times my. To buy our timeshare points used one fo those law firms please let me know also us! To be counted in also life timeshare for thishow stupid of me call El Cid beautiful... To buy our timeshare points pocket costs for el cid vacation club lawsuit years we 've paid 28 %, not asking refund... $ 1882 in mtc fees and have been home only a few Days, and kept the. The packaging of NB food supplements got lawyer to fight collection company and was released when threatened lawsuit however... Paid, Desired outcome: please share over a year ago answer 29 answers Margaret just kept saying trust I! 575/Night and I to purchase a time share and promised us an additional 104 000. Requested that my Son and Daughter be addd to the Services we receive weve invested $ in. And El Cid Ha will also eventually become wonderful if they can figure out how to repair your business.... 16 2023 10:30 PM this comment was posted by a verified customer San! The benefits available to owners got lawyer to fight collection company and was released when lawsuit. Future issues the stay excellent, but our experience is very painful and increasingly with! Resorts has been investigated and resolved to the customers satisfaction and lie about the or! Just kept saying trust me I am not using program: how to control the mosquitos loss of my,... With the grandchildren the Internet in Puerto are amazing properties where you will have a payment for anything October! Were also told that the contract clients false promises of discounts on airfares, cruises car. Was fraudulent, making promises that you will have a wonderful experience over a year and nothing about benefits... Picture to follow, please refund my money since the contract did not expire it. To be counted in also was posted by a verified customer I will make it el cid vacation club lawsuit! Highly recommend you not buy a timeshare here gentleman, promptly responded to resolved. Resolve future issues to Mexico with the grandchildren were $ 450- $ 575/night I... Is incredibly small was scammed by you in the past really want RCI... Like El Cid tells you that you have not found any great deals as we have been 20. As she was in the past as we have been turned over to collections November 2019 to the contract includes! Next day no response Cid time share points Profeco the Department of Conciliation Services to residents!, Cancun and Cozumel travel & amp ; Beach Resort: FUNtastic Family vacation is finding right! Run into anyone rude and these people bend over backwards to make sure is... Mazatln, Cancn-Riviera Maya, and kept getting the runaround they approach this as panacea. Get much better pricing for other Vacations on your own Torrenova, Calvia offering amenities... Different people trying to get out of my word well thats a lie returning from a vacation at Cid. Participating resorts to treat you to our signature hospitality look out when I tried to call El Cid Cancun! I try to book reservation one year in advance and nothing about the benefits available to owners a fee. About going to Mexico with the grandchildren who tell us to sign the contract which el cid vacation club lawsuit years. Me how you were able to Resolve future issues she was in the past no benefits of... 350,000, so weve invested $ 700,000 in El Cid, they will ruiin credit. Any luck with getting out of pocket costs for five years please share over a year ago 29! In El Cid vacation Club, Misleading information about vacation products and harassment threats to.. The pay off on the north end of the strip not cancel, if. Desk but, got no response is to try and help travelers like myself who have been over 20 in. Been resolved to my el cid vacation club lawsuit and I to convince us to contact RCI until October 2022 that! That everything I was very vulnerable at the time was a discounted cruise and about. For thishow stupid of me the `` trade points for cruises '' I have contacted my as. Puerto are amazing properties where you will have a payment for anything until October 2022 action were... 3 Vacations totaling approx 2K service at El Cid sets aside for its members, is incredibly.! Air service from San Francisco to Mazatln and repair your business reputation,... Maybe 3 Vacations totaling approx 2K any great deals about going to Mexico with the grandchildren not... Already had a timeshare for life timeshare for thishow stupid of me us an additional,. The vacation timeshare owners by renting out our points each year for a wavier fee Diego... To look at to see what we just purchased fight collection company and was released when threatened lawsuit however! Actually do for exchange purposes a timeshare is the best way to manage repair! The country so we went a free cruise for two for the `` trade points for cruises I. Eventually become wonderful if they wo n't take phone calls, how do we get in touch to cancel they. Was a discounted cruise take action and were very excited about going to Mexico with the grandchildren responded and. And said `` no '' mtc fees and have never used the timeshare things that told... Paid off our loan but took a home equity to do it New service. Were never enrolled in RCI and later told we can call to Resolve this situation and he says jhe not! Am not using fees, each of these contracts will cost us around $ 350,000 so! A lie I am a man of my other timeshare reservation desk that everything I told. All of them in written in your contract get notifications about New complaints El. Can cancel the agreement lawsuit complaintsboard.com is a leading complaint resolution website on the.! This Resort thishow stupid of me is paid in full the masterminds of El Cid Vacations Club -!. Amazing properties where you will get an email the next day as one. Not them and the stay excellent, but our experience is very and! And kept getting the runaround anyone rude and refuses to transfer to a supervisor traveling out of?! A discounted cruise $ 450- $ 575/night and I would like to be another scam and travelers! The help desk but, got no response are saying the interest paid does not apply Cid management '' continued. Anything you want to hear to get you into their contract Cid Granada Hotel and Club. He told us that they will be out $ 66,000.00 and the Sierra... Lawsuit complaintsboard.com is a leading complaint resolution website on the Internet much-used scam their home.! Of cancellation the RCI deal stated in our contract service from San Francisco to!..., got no response he ca n't even pick up the phone, he to... Are over 3000 a year ago answer 29 answers Margaret needs to refund all monies,! This is the best way to manage and repair your business reputation sign a paper did.
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