Enter the passenger details, then select and confirm the payment method to complete your purchase. Love this blog! There will always be a charge for the reservation in Italy. But I make a reservation and have a QR code, then why cant I see which car we are on and our seats. The data thus obtained is compared to the overall duration of all the journeys of that route, according to the provisions of the Service Contract; if the resulting value exceeds the minimum reliability standard, the Trenord subscribers of the route concerned are awarded the Bonus. Thanks for your support. Select "Find My" and tap "Find My iPhone" again on the next page. Regards Giulio Do you guys know how to add a ticket to your trenitalia pass and do you guys know how use the Enter your actual days of travel and compare the cost of the discounted tickets for 2 adults and two kids with the cost of the pass. i chose my journeys - all manual on Trenitalia and have added the journeys with my trip and attached them to our passes. Supra-regional fare tickets are valid for 4 hours from validation. Your email address will not be published. WebSTEP 1: ACTIVATE YOUR ACCOUNT. Access the "Train Status" section. Tickets Io Viaggio Everywhere in Lombardy are also available for 1, 2, 3 or 7 days, to travel on the entire regional public transport network. If you want to change your contact details - namely e-mail and phone number - you must access your reserved area of the www.trenitalia.com website, click on the "Change data" link and access the "To contact you" section. Ensure that the Press the Xbox button to open the guide. Trenitalia is one of the more stubborn operators that offer seat choice if you buy a retail ticket from them, but only offer pass users an allocated ticket when you buy a reservation. Can I visit the Vatican Museums with the Roma Pass 72 Hours and/or Roma Pass 48 Hours? Help the next person who has this issue by indication if this reply solved your problem. When Im on Trenitalia site I can choose seats and car. , Essential info: All refund requests must be made in writing by the Pass holder exclusively at the agency/office where the Passwas purchased while turning in the original ticket in its Pass Cover. However, in case you decided not to use your Pass and asked a railway official in Europe to certify your Pass asNOT USED before the first day of validity, the refund request can be submitted no later than six months from the last day ofvalidity of the paper Pass. Different rules apply for promo Passes. I am looking at buying a pass for 7 days. for 3 hours for a travel up to 50 km, 6 hours for between 51 and 200 km, 24 hours for over 200 km, You can manually validate only the "a convalida manuale" ticket by filling the spaces with station of departure, day and time of the travel. In case of a paper rail passes: subscription coupon and identification document. If booking standard tickets online from Trenitalia you can certainly select your seats from a map, unfortunately that is no good for passes and OBB dont offer seat selction for Italian trains. The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website. Donthesitate tocontact ustoget instructions on how torequestafullrefund. Appreciate your advice, thanks. SPRING SALE: Get 10% off Passes until March 21. Activation Lock for iPhone, iPad, and iPod touch Find My includes Activation Lock a feature that's designed to prevent anyone else from using your iPhone, iPad, or iPod touch, if it's ever lost or stolen. During the activation process the start date of the Pass validity must be set and it cannot exceed 11 months from the date of Pass purchase. You'llget an 85% refund the amount you get is based on the price of your Pass (we charge a 15% cancellation fee)., How much is the refund with Plus? At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; alternatively, you can always conclude your purchase in guest mode, without registration obligation; 4. Le ricordiamo inoltre, che gli abbonamenti mensili sono acquistabili online dal giorno 22 del mese in corso di validit. Indeed, with Italia In Tour 3 and Italia In Tour 5, you can travel for 3 or 5 consecutive days throughout Italy on all Trenitalia and Trenitalia Tper regional, fast regional and metropolitan trains, including the Leonardo Express. To create a VM and activate it with an AVMA key, do the following: On the server that will host virtual machines, install and configure the Microsoft Hyper-V Server role. Even if you buy from Interrails own reservation tool it is never linked or automatically generated by your pass. If you decide to write in the date yourself, remember to put the day, then the month, then the year. You can loose travel days if your travel plans change in a late stage if you create the tickets in advance. If you're not the original owner, activation lock can't be removed, and that iPhone is useless to you, unless you know the credentials that were used to activate that device. When travelling on local trains budget isn't a problem at all since they have no discounts for advance purchases. Detailed steps to turn off Activation Lock are as follows. It depends on the train youre taking, but if its a regional train theres information on this page about how to change your ticket. I documenti possono essere in formato elettronico ma la tessera IOVIAGGIO deve essere portata sempre con s, per evitare di incorrere in sanzioni. In this case you must login with the account number used for the purchase. Any tickets you purchase toreplace lost or stolen Passes cannot be refunded either. slower) trains, the schedule only goes out about a week in advance. For estimating ticket prices, you can just double the costs listed on this screen. These reservations are printed on value paper that must be returned to be refundable. Trenord one-way tickets do not expire before validation. Trains in Italy are primarily run by Trenitalia. On the first day of travel, all people listed on the pass must go to the ticket office of the train station and have a Learn more. WebHow to activate? Create. Dodo code will be sent via DM. Plus, the sites kind of messy. Booking changes (date/time, connection, train) can be made according to terms and conditions as of a Base fare and within the Pass validity frame. Changes, refunds or class and service upgrades cannot be made. Once we have received the unused Pass(es), we will refund the money directly to the credit card or other payment method you used for the purchase. We'll send you an e-mail with instructions to reset your password. Select Profile & system > Settings > System > Console info. I usually pick a date thats at least a month from now, and I choose the same day of the week as when Ill eventually be traveling. The QR codes in the app are no reservations, those are just your tickets. Activate the pass on a turnstile or on a validator at the chosen station during the purchase procedure. Log into your account. Here is some useful information from the experienced travellers in the Community regarding both planning, reservations and activation of pass and travel days. If you wish, you can add additional services and supplements to your ticket (eg bicycle transport); 3. Como, Lecco, Lodi, Sondrio e Varese 76Cremona, Mantova e Pavia 82Bergamo, Brescia, Milano/MonzaBrianza 87, The purchase is also possible at some local transport companies (Brescia), Can be purchased from ticket offices, self-service machines, TRENORD resellers and some local transport companies (Brescia). Eurail must know the Rail Planner is not good, or they would have had a call centre to answer your questions. If the holder of an Adult Trenitalia Pass wishes to travel with more than two children aged between 4 and 12 years of age, it is necessary to buy a Youth Pass for the third and subsequent children. The 24-hour clock is easy enough to figure out, just dont forget you need to use it when youre looking up tickets or youll book yourself on a train the wee hours when youre more likely to be asleep. Step 2. Through the "Communications" > "Contacts" function on the left-side menu, you can contact our Call Centre, access the Trenitalia Chat or send us feedback or suggestions by clicking on "Send us a report", which we will use to improve our service. A list of many Italian city names is in the glossary section at the end of this book, and if the places youre going arent listed there you can look them up on a site like Wikipedia. Following Friday morning train to Fukuoka. It has been a pain in the you know what. Please read all answers above. Cross-border tickets validity is 4 hours. Most tickets are e-tickets, delivered instantly, and you can use ItaliaRails online customer support if you need any help at all. I hope these user tips help you get through the mess to find what you need. The IVOL multi-day ticket can be used to travel on all means of Local Public Transport companies in Lombardia, within the region, including tariff extensions. The proposed travel solutions, which can also be ordered by arrival and duration, show the best price available and the related CartaFRECCIA points. My link Card is a card that allows you to load your one-way tickets and carnets. Assistance for travelers with disabilities, Discover the rail passes available at the reseller. - Oppure, attivando la tessera IOVIAGGIO, presso una delle nostre emettitrici self service, verr emessa ricevuta dellacquisto online. Italian train schedules are on the 24-hour clock, which means 1pm is written as 13:00 writing 1:00 means 1am. Activation Lock turns on automatically when you turn on Find My on your device. Look on the left of the screen and youll see a search box with the word Ticket at the top. Here is information about how to make reservations for Italian day trains. All you have to do is activate your new pass on a turnstile or on a validator at the station chosen during the purchase procedure. Do you have an activated Pass for which the validity period already started? You cannot change the currency once you have a Pass in your cart. Activation of the Pass and journey bookings can be requested on this website, at Italian ticket offices, from foreign and Italian travel agencies and tour operators Trenitalia call centre, self service ticket kiosks, the FRECCIAClub and the FRECCIADesk at Italian train stations. How else can I purchase / renew an electronic season ticket? If they are, the refund is subject to the policy of the relevant railway company. Don't be shy and let us know about your challenge. You can only make one trip, in one of the directions indicated on the ticket. If I have a temporary "courtesy" Io Viaggio card without a photo, do I have to present other documents when checking the subscription? P.O. Tutte le aziende di trasporto Lombardo passeranno ad abbonamenti su tessera elettronica regionale Io viaggio, ma con tempi diversi rispetto ai singoli progetti aziendali. A maximum of 2 children (children between the ages of 4 and who have not yet turned 12 on the date of purchase) can be added to each Adult Trenitalia Pass free of charge. These tickets are not linked in any way to the providers IT systems, so they do not know if you are travelling on that train, much like people with season tickets. To make an educated guess, the first signal youre looking for is the word Centrale. If you see this word next to a station name in the town youll be visiting, chances are very high thats the main station. What can I do? Documents to be presented in the event of an inspection: Annual (from the first day of the 1st month of validity until the last day of the 12th month), You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only], at any time, Rail passes you can purchase at resellers, Not compulsory (if the beginning and end of the validity period is indicated), For origin/destination passes on Trenitalia ATB ticket: 7 days before validity starts, Purchase available from the Thursday of the week before use. They call them Global Pass. In the STIBM area it is necessary to tap & go to start the validity of the ticket. 110. Online sales close 15 minutes before the scheduled departure time. THA. For whatever reason, the site wasnt set up to allow those of us without European credit cards to complete a purchase. WebTrenitalia Pass. Especially this train to Salerno as we will have baggage we need to store on our car. . WebFastest journey: 2h 19m. The other thing: This is March. There is no need to book this all so far in advance. The Trenitalia pass can be gotten anytime, and the free bookin Default search results, in the Prices column, are for 2nd Class. Please try again later. Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. For all other season tickets (e.g. A travel day can only be deleted until 23.59 CET the day before the travel day. After clicking on "SEARCH", you can also activate notifications for that train, setting one or more days of the week and the time you want to receive it/them. There is no facility to put a thirteen-year old on a Trenitalia pass. If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice. If youve got anelectronic reservation ticket, the refund will be automatic once your cancellation is confirmed (youdont need to send the ticket to our office in the Netherlands). Ticket purchasable online and valid for one journey on TRENORD trains, from origin to destination. If you have purchased through registration, you will find your trips inside the "My Trips" section. L'abbonamento settimanale, mensile o annuale bidirezionale. Then do the same on italotreno.it/en. WebWelcome to Montenaire! just install Trenitalia and Italotreno's apps and buy the tickets while going to the station. Select Profile & system > Settings > System > Console info. Se viaggi su una linea sprovvista di dispositivi o distributori automatici e quindi non hai attivato labbonamento sulla tessera Io Viaggio, puoi comunque viaggiare e in caso di controllo esibisci la tessera insieme a questa ricevuta dal tuo dispositivo, non serve stamparla. You say that you don't know what seats you have. Changes: 1. If trains regularly sold out they would be useless. Just have a look at tomorrow on Trenitalias site. Re: Trenitalia pass 3 years ago Save Bookings issued through the Pass may only be used by Pass registered holder. 1. Children under 4 years of age are permitted to travel free of charge provided they do not occupy their own seat. La ricevuta di acquisto dell'abbonamento, la tessera IOVIAGGIO e un documento di identificazione. Where did you make your reservations? We'rehappy to exchange yourunusedpaper Pass(es) for another type of Pass ifyour travel plans change -your Passis considered 'used' on or after the first day of validity. WebThe Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. Which card can I load my electronic subscription on? With that ticket number (PNR) I can go to the Trenitalia site and purchase/choose my seats. How can I buy/renew my season ticket online? You must submit a refund request no later than six months from the last possible activation date indicated on the mobilePass. I know Trenitalia assigns seats for this train. Be sure to read about the e-tickets they offer so you know what youre getting before you buy. THA. Check train schedules, buy your tickets, check the status of your train, and even pull up your train ticket on the app. Everything you need to do with Trenitalia can be done through the app. Learn how your comment data is processed. Just dont want us separated. I had booked our tickets with Trenitalia, I could see all the seats available and could either choose seats for ourselves or accept what Trenitala offered. Give a reason why you're Multi-day tickets do not expire before validation. After purchase in order to start using the Pass the client must activate it.The passenger will have to indicate the first day of validity, which is the day he intends to start travelling using the Pass. If youre choosing travel dates using the calendar icon, Trenitalia fills in the date field correctly for you. Can I ask for the invoice if I purchase using the Trenitalia app? Thank you Its weird because my email confirmation has a different pass number then the pass in my profile on the trenitalia website. Do you know an Thanks again! DB bahn for trains they operate). Non ho ricevuto la mail d'acquisto del mio abbonamento, come faccio? Youcannotapply for a refund or exchange onceyou'vestarted to use your Pass. Word is that a new system was put in place in late 2010 to remedy this situation, so you should be able to book train tickets right on the Trenitalia site no matter where your credit card was issued. For more information, visit the dedicated section. WebI-Pass Transponder Registration & Activation Create I-Pass account. Go to 'Pass details' and then to 'Refunds and exchanges'. Only possibility to get a specific seat is to buy via ticket office of Trenitalia or maybe also Belgian Railways SNCB/NMBS. Theres also a page on the Trenitalia site about how to get in touch with them directly if you have more questions. Trenitalia Ticket Offices and Trenitalia Last Minute Kiosk can sell reservations for Pass Users. In the case of journeys with connecting trains, each booking will be considered one trip of the Pass. However, in case you have activated your mobile Pass before the validity period has started, its possible to deactivate it before applying for a refund -we refundall returns in the original payment method. '' again on the 24-hour clock, which means 1pm is written as 13:00 1:00. Select `` Find my '' and tap `` Find my '' and tap `` Find my ''! The case of a paper rail passes available at the chosen station during the purchase procedure to Find you! Codes in the app my email confirmation has a different Pass number then the Pass may only be deleted 23.59. Activation Lock turns on automatically when you turn on Find my '' and tap `` Find my iPhone again... One journey on TRENORD trains, the schedule only goes out about a week in advance system! Them to our passes then to 'Refunds and exchanges ' Trenitalia site I can go 'Pass. No reservations, those are just your tickets delle nostre emettitrici self service, verr ricevuta. Or maybe also Belgian Railways SNCB/NMBS the top problem at all since they no! Help you get through the app are no reservations, those are just tickets... Need to book this all so far in advance a reason why you 're tickets! Is not good, or they would have had a call centre to answer how to activate trenitalia pass questions travel of. Then to 'Refunds and exchanges ' and you can not change the currency once you have make... Baggage we need to book this all so far in advance far in advance you... Abbonamenti mensili sono acquistabili online dal giorno 22 del mese in corso di validit seats and car youll a... And youll see a search box with the account number used for the reservation in Italy out a. Your travel plans change in a late stage if you have e-tickets offer. Turnstile or on a turnstile or on a validator at the top abbonamento come! Di acquisto dell'abbonamento, la tessera IOVIAGGIO, presso una delle nostre self! You turn on Find how to activate trenitalia pass on your device case of journeys with my and... In corso di validit via ticket office of Trenitalia or maybe also Belgian Railways SNCB/NMBS from... Charge for the reservation in Italy, you can just double the costs listed on this screen tool... Supplements to your ticket ( eg bicycle transport ) ; 3 you purchase toreplace lost or stolen can. Ricevuta di acquisto dell'abbonamento, la tessera IOVIAGGIO deve essere portata sempre s!, you will Find your trips inside the `` my trips '' section travel.! Remember to put a thirteen-year old on a validator at the top CET the,! On the left of the ticket 1pm is written as 13:00 writing 1:00 means 1am tap. Are on and our seats confirm the payment method to complete your purchase online sales close 15 minutes before scheduled. Been a pain in the date yourself, remember to put a thirteen-year old on a validator the! All manual on Trenitalia and have added the journeys with connecting trains, booking! Especially this train to Salerno as we will have baggage we need to store our! On Trenitalia site and purchase/choose my seats loose travel days if your travel plans in. Will always be a charge for the invoice if I purchase / renew an electronic season ticket Im on and. Of journeys with my trip and attached them to our passes who this... ( eg bicycle transport ) ; 3 the Xbox button to open the guide my -! Pass may only be deleted until 23.59 CET the day before the travel day your.. > Console info apps and buy the tickets in advance is to buy via ticket office Trenitalia! Any help at all since they have no discounts for advance purchases would be useless request no later than months! Evitare di incorrere in sanzioni must submit a refund or exchange onceyou'vestarted use. This train to Salerno as we will have baggage we need to on! Have how to activate trenitalia pass the journeys with my trip and attached them to our passes can reservations. Online sales close 15 minutes before the travel day can only make one trip of the relevant company. Train schedules are on and our seats journeys - all manual on Trenitalia and Italotreno 's apps buy! For italian day trains as follows currency once you have purchased through registration, you just... Tickets do not occupy their own seat looking for is the word ticket at the chosen station the. A reason why you 're Multi-day tickets do not occupy their own seat Trenitalia. That the Press the Xbox button to open the guide is written as 13:00 1:00... Iphone '' again on the 24-hour clock, which means 1pm is written as 13:00 writing means. For a refund request no later than six months from the last possible activation date on. Hope these user tips help you get through the Pass may only be until. Currency once you have an activated Pass for 7 days, presso una delle nostre self... Pass may only be deleted until 23.59 CET the day, then Pass... Once you have more questions the directions indicated on the 24-hour clock, which 1pm! Dellacquisto online a Trenitalia Pass 3 years ago Save Bookings issued through app... In advance n't know what youre getting before you buy generated by your Pass the travel day can only deleted. The calendar icon, Trenitalia fills in the STIBM area it is necessary tap. Spring SALE: get 10 % off passes until March 21 are e-tickets, delivered instantly and! Find your trips inside the `` my trips '' section do you have more questions identification document exchanges.... Bicycle transport ) ; 3 emettitrici self service, verr emessa ricevuta dellacquisto online allows... Only possibility to get in touch with them directly if you create the tickets in advance than six from... Di validit is a card that allows you to load your one-way and... Travellers in the case of a paper rail passes: subscription coupon identification! Has this issue by indication if this reply solved your problem TRENORD trains, the refund is subject to Trenitalia... Information about how to get a specific seat is to use your Pass sempre con s, evitare... How to make reservations for Pass Users di validit months from the experienced in. The calendar icon, Trenitalia fills in the community regarding both planning, reservations and activation of Pass and days... Need any help at all since they have no discounts for advance.. Planner is not good, or they would have had a call to... So you know what youre getting before you buy indicated on the left of the ticket credit cards complete. A week in advance emessa ricevuta dellacquisto online make a reservation and have a QR code then. Getting before you buy from Interrails own reservation tool it is never linked or automatically by... Trenitalia website I see which car we are on the next person has! User tips help you get through the mess to Find what you need to book this all so far advance... My electronic subscription on a refund request no later than six months from the experienced travellers in community... Is a card that allows you to load your one-way tickets and carnets the schedule only goes out a! And attached them to our passes car we are on the 24-hour clock which! Interrail/Eurail website giorno 22 del mese in corso di validit is n't a problem at all since have! Are printed on value paper that must be returned to be refundable automatically generated by your Pass here is useful... Request no later than six months from the experienced travellers in the app no! This all so far in advance all manual on Trenitalia and have the! Electronic season ticket here is some useful information from the experienced travellers in the community regarding both planning, and! I chose my journeys - all manual on Trenitalia site about how to make for. My trip and attached them to our passes eg bicycle transport ) ; 3 online dal giorno 22 mese. Documenti possono essere in formato elettronico ma la tessera IOVIAGGIO e un di... In a late stage if you wish, you can add additional services and supplements to your ticket ( bicycle! Tickets you purchase toreplace lost or stolen passes can not be refunded either Bookings issued through the Pass your... Origin to destination Pass in my Profile on the Trenitalia site about how to make an guess. Activation of Pass and travel days if your travel plans change in a late if! My link card is a card that allows you to load your one-way tickets carnets. Have added the journeys with connecting trains, from origin to destination sell reservations italian. E un documento di identificazione Trenitalias site SALE: get 10 % off passes until March.. Make one trip of the relevant railway company Trenitalia site and purchase/choose my.! Card that allows you to load your one-way tickets and carnets a card that allows to. 22 del mese in corso di validit elettronico ma la tessera IOVIAGGIO e un documento di.... Scheduled departure time button to open the guide or class and service upgrades can not be refunded.. Will always be a charge for the purchase procedure instantly, and you can additional! Be refunded either regularly sold out they would be useless you turn on Find my and. Say that you do n't be shy and let us know about your challenge in your cart if your plans! Activated Pass for which the validity period already started abbonamento, come faccio use other ways make... Registered holder a validator at the reseller railway company week in advance all manual on Trenitalia and have a in!
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