This kind of assessment will result in you winning or not getting the benefits that you might be entitled to if you have been proven to be incapable due to your mental health condition. Tell us how often this happens and how it affects you. As described above for the two-way preference, logistic regression analysis was conducted to model claimants preference for each of the three assessment channels (compared to preference for the other alternate assessment channels or having no preference). What benefits are available for mental health carers? Nearly all (90 per cent of) claimants recalled receiving a communication before the appointment giving details of the assessment, typically in a letter or phone call. This report is based on data from two telephone surveys conducted between July and October 2020. Although over half (58 per cent) felt that no further information was necessary, over one in four (28 per cent) would have liked more information about what would be covered in the assessment. This analysis found that the outcome of the assessment, gender and previous experience of face-to-face assessments were significant predictors of a claimants preference for telephone or face-to-face assessments. Then get someone to come and sit with you at the next one as support? WCA claimants also wanted more information prior to the assessment or improvements to the conduct of the assessor. If you want to know how often you have problems with the activities, fill out the form. Nearly all claimants (99 per cent) who were joined by someone else for the call said they found their support either very or somewhat helpful. This tool will help you work out how to save to pay off debts or buy the things you want. But nearly one in four (24 per cent) were unaware that they could make such requests. Report: Once your PIP assessment with questions on mental health has finished, these health professionals will make a report discussing which PIP descriptors apply to you and elaborate on their reasoning. Dont include personal or financial information like your National Insurance number or credit card details. Claimants were generally comfortable (79 per cent) sharing information about their condition with the assessor over the phone. All percentages cited in this report are based on the weighted data and are rounded to the nearest whole number. Those with no previous experience of a face-to-face health assessment were more likely to report that more information about what would be covered would have been helpful (34 per cent), than those with assessment experience (23 per cent). WCA survey respondents were also asked about adjustment requests. Claimants were then asked if they agreed or disagreed with statements about the assessors conduct of the call. This kind of assessment is done by Atos or Capita based on your location in the country. Women had a strong preference for telephone assessments over face-to-face even after controlling for other characteristics. The PIP medical assessment with questions on mental health is an assessment that evaluates your capability of doing daily activities depending on your physical or mental condition. The PIP assessment is looking at your functional ability to perform each activity and is not a medical. If they refuse, you can complain to the assessment centre, DWP, or ask your M.P. someone helps or encourages you to go out. Ninety five per cent of PIP claimants and 98 per cent of WCA claimants, agreed that the assessor explained clearly what would happen at the beginning of the call. Those with mental health conditions were more likely to prefer telephone than those without mental health conditions (67% compared with 60%). However, as we examine later, preferences for the mode of assessment were also highly associated with the outcome of the claim. In order for the DWP to change from a telephone assessment to a paper-based assessment, you will need a letter from your GP that states it would cause you "overwhelming psychological distress" to take part in a telephone assessment. Nearly two thirds (64 per cent) of PIP claimants were making a new claim for PIP with the remainder undergoing a claim reassessment (where the claimant has migrated from DLA), a planned intervention (where DWP has scheduled a review of the claim) or unplanned intervention (as a result of a change of circumstances such as change in health). Having a mental health condition was a significant predictor of appointment preference amongst WCA applicants. They later changed the award because they looked into everybodys claim as they felt they hadnt been As noted previously, some of this latter group may have received a decision on their assessment by the time of the survey interview. Claimants were asked whether they were given clear information on what would happen next with their claim i.e. Those who were awarded PIP were more likely to favour telephone (62 per cent) than those with an unknown outcome (49 per cent) and those who were disallowed (18 per cent). Unweighted base: Claimants who were comfortable with video assessments only (n=406). All face to face assessments have been suspended for at least 3 months. Prepare adequately with our free PIP assessment tips guide. When all other relevant variables were controlled for, those awaiting an assessment outcome were equally likely to prefer either telephone or face-to-face assessments. Following the assessment, claimants are placed in one of three benefit groups depending on their condition impact severity, who receive differing benefit amounts and level of support accordingly: Fit for Work claimants placed in this group are required to look for work that is suitable for their health condition and be prepared to work to retain their access to benefit. Ask for an interpreter or signer if you need one. If you want to know how often you have problems with the activities, fill out the form. Claimants reporting mental health conditions were slightly less likely to feel comfortable (74 per cent) than those who did not report mental health conditions (82 per cent). 30 September 2020 at 8:04AM in Disability money matters. You will need to contact the assessment provider and request a home assessment. The most common topic that claimants felt was difficult to discuss was their mental health (14 per cent), followed by claimants physical health or disability (11 per cent). To help us improve GOV.UK, wed like to know more about your visit today. All interviews were conducted via telephone and lasted around 25 minutes. Here, only the PIP assessment outcome was a statistically significant predictor of channel preference. The assessment provider was able to incorporate breaks in 93 per cent of cases where it had been requested. Nine in ten claimants (90 per cent) reported that the assessor called on time. Nearly one in eight (13 per cent) expressed a preference for video assessments, while 7 per cent had no preference. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Seven in ten (70 per cent) of those placed in the LCWRA group said they would prefer a telephone assessment compared to just over four in ten (42 per cent) of those who had been awaiting further assessment. The PIP assessment is looking at your functional ability to perform each activity and is not a medical. The most commonly reported difficult topics included claimants physical health or disability (8 per cent) and mental health (7 per cent). Claimants who went on to say that they preferred face-to-face over telephone assessments were less likely to report the information as helpful (84 per cent) than those who preferred telephone (92 per cent) or expressed no preference (93 per cent). Those claimants who went on to be placed in the LCWRA group were more likely to have previously experienced a face-to-face assessment (84 per cent) than those who were awaiting further assessment (68 per cent). Those who reported being dissatisfied with the telephone assessment were asked to provide their reason(s). Claimants were asked if they had previously participated in video calls via laptop, tablet or telephone. Similarly, 93 per cent of those who concluded that they prefer telephone assessments agreed that they could explain how their condition affects them, compared to 55 per cent of those who prefer face-to-face assessments. You are awarded points for each activity, based on your ability and how much help and assistance you need to do it. hello. Physical and mental examination: If required, and with your consent, they will conduct a brief physical and The PIP medical assessment consists of several parts and will last on average, 60 minutes: Discussion and questions: The Health Professional will ask you questions about how your health affects your everyday life. Then get someone to come and sit with you at the next one as support? When taking these other characteristics into account, claimants who were disallowed had only a 17 per cent predicted probability of preferring telephone compared to a 70 per cent probability of choosing face-to-face. Assessments will now either be paper based or telephone. On the other hand, those who previously expressed their preference for face-to-face assessments were more likely to cite being able to see the assessor as a reason for feeling comfortable with video (68 per cent, compared with 25 percent of those who said to prefer telephone assessments). How do I manage my money if I have to go into hospital? Claimants were asked if they had previous experience of video calls via laptop, tablet or phone. In addition to information from DWP or the assessment provider, over one in four (29 per cent) claimants spoke to a friend or relative. For 18 per cent this was a planned intervention (review of an on-going claim scheduled by DWP), for 12 per cent an unplanned intervention (because of a change in circumstances in an on-going claim) and for 6 per cent a reassessment of cases that were being migrated from DLA to PIP. If you are considered to not have much disability in certain activities, you should try some of the following activities: The assistance you will get can be a person or a pet or you might be accompanied by a driver to your car or the service might change your home to make you accommodate easily in your condition. If you have a disabling condition that makes you housebound, you can also request for a home assessment. Again, those who went on to say they would prefer a face-to-face assessment over telephone were more likely to say they would have liked more information on what to expect (29 per cent) than those who were happy with telephone or expressed no preference (both 19 per cent). 25p per mile) to help towards fuel. In preparation for the assessment, 90 per cent of claimants recalled receiving information telling them what to expect. A health professional will carry out your assessment - they'll write a report and send it to the DWP. Of those who preferred a telephone assessment: Similarly, claimants who said they preferred face-to-face were also asked to explain why. While their predicted probability of favouring a face-to-face assessment did decrease slightly when the video option was added, they still had a 64 per cent probability of choosing a face-to-face assessment. After your PIP assessment with questions on mental health, the DWP will assess the following information with the supporting evidence if you are eligible: The DWP will give you a letter if you have claimed your PIP or not according to your PIP assessment report. This question in the PIP assessment with questions one mental health means that you find it hard to do the following: This question shows that the DWP is interested in knowing about how you deal with the long and short journeys that you will be going to buy some groceries or other necessities. 64 Posts. Simply use the buttons below to share on your social network. For many of us, it can mean that we need extra support to get to work, see friends and family, and carry on living our lives. Claimants who said that they would feel uncomfortable or very uncomfortable with having a video assessment were also asked for their reasons. Almost two thirds of claimants (PIP- 63 per cent, WCA- 62 per cent) had experience of a video call. This was higher among those awarded PIP (62 per cent) than those who were still awaiting their assessment outcome (55 per cent) or those who had been disallowed PIP (32 per cent). The PIP assessment questions on mental health will be asking about the degree of assistance you need in daily activities. This will also indicate the assessment centre that you will be assigned to take your PIP assessment with questions on mental health. Or do you need another person, guide dog or specialist aid to help you get there?YesNoSometimes. whether they were told to expect a letter from DWP. Requesting a home PIP assessment PIP assessments usually take place at a centre; however, if you cant attend an assessment centre because you are housebound as a result of a mental health condition, you can request a home PIP assessment. Reasons given for not being comfortable with a video assessment included: Those with mental health conditions who were not comfortable with a video call were more likely to say it would make them nervous or anxious. The National Archives Around eight in ten (79 per cent) reported they were comfortable or very comfortable. Eighty-three per cent of claimants experienced no technical issues during the call. Most commonly this was problems with holding the telephone or using a loudspeaker (13 per cent). Higher satisfaction levels were expressed by those who were placed in the LCWRA group (97 per cent compared to 86 per cent of those awaiting further assessment), those who preferred to have telephone assessments (97 per cent) and those who said they had mobility issues (96 per cent). This analysis provides an estimate of the relationship between each of these variables and a claimants assessment preference, while controlling for the other variables included in these models. 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