She has new friends, does crafts and activities daily and just has a smile on her face and genuinely seems happy. Families might request a copy of the latest survey when visiting a community. We feel strongly that thats part of our role as an assisted living provider, he said. Administration, care staff and ancillary staff are helpful, professional and truly caring. The menu looks very nice and very healthy. Violation codes may be used without definitions, scoring scales might not be provided and inspection reports may be hand-written and scanned. What kind of menu can assisted living residents expect? The entire area is encircled with a locked fence for security. Our home-like accommodations are custom built to help ease what can be an overwhelming time in life. i am pleased with the level of contact they make with me to let me know how my dearly loved one is doing and what he needs. As a matter of policy, BBB does not endorse any product, service or business. Heidi and her staff are amazing at providing great care to all Residents. They are not authored by Glassdoor. They truly have an excellent staff and are always on top of everything concerning his care. Nursing Home, Assisted Living, or Independent Living? Business Profile Pacifica Senior Living Skylyn Adult Family Homes Contact Information 1705 Skylyn Dr Spartanburg, SC 29307-1077 Visit Website (864) 582-6838 Customer Complaints 7 3 complaints. There were single rooms, and they were very well kept. My mom moved to Pacifica three weeks ago. Union City, CA 94587-4349. For press inquiries please contact Media@SeniorJustice.com, 2023 Senior Justice | All rights reserved. Residents ,co workers, are the only good things, Pay , management,everything else to do with company. They have a salon, people that do the nails, crafts, and they have entertainment that comes in. Each state has different inspection schedules, licensing requirements and enforcement. She really has blossomed since being there. By clicking "Get Pricing & Availability" I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from Caring and its partners, about senior living solutions or Medicare insurance. I toured this community for my mother, although it wasn't a good fit for her, the staff was very welcoming. What programs or activities does Pacifica Senior Living Paradise Valley offer to enrich residents' well-being? "http":"https";js=d.createElement(s);js.className=c;js.src=p+"://widgets.reputation.com/src/client/widgets/widgets.js";fjs.parentNode.insertBefore(js,fjs);}(document,"script","reputation-wjs"); "I feel so grateful for the care and support that my mom receives at Pacifica Senior Living, especially over this difficult last year. -Very focused on the negative, -Difficult to reach / slow access Allegations: Mr. Phillip Mascillino was a resident of Pacifica Senior Living of Palm Beach who, according to the complaint, passed away as a result of injuries sustained due to the negligence of the facility. This rating has decreased by -2% over the last 12 months. Stating that the community would not be a good fit for the prospective deaf resident. This is a concern held by many families and especially by those who are seeking care in less expensive assisted living residences. Its a good place to work at, youd love it . Even though we haven't been able to see her until this last week with all the covid stuff, we have seen updates and pictures on Facebook and that have really been a blessing. One can view Deficiency Reports and Plans of Correction by residence. We provide free case consultations. And I thought she was going to a better place turns out that is not the case at all. Well guide you through the process. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Of course he was free of the virus and Pacifica took us in during this difficult transition. Every month we have paid her rent on time. Assisted living records maintained and provided by the states have one large advantage, and unfortunately, multiple disadvantages. The staff is excellent. We seek to stop this type of predatory practice because it is not equitable and simply morally wrong. Many larger competitors offer similar facilities and services for $5,000 per month or more. NFHAs recentresearchindicates that, at 58.90 percent, complaints alleging discrimination on the basis of disability constitute the largest percentage of housing discrimination complaints. Allegations: The complaint alleges that Mr. Gene H. Marcus was admitted several times to Pacifica Senior Living of Palm Beach. -Reviews are available for most residences, -Reviews are not very detailed While providing the best in customized care for our residents, we also provide support and education for families, helping the entire family enhance their understanding and happiness. Moved our mother here the end of August from another assisted living facility. One can search by location or name and see list of violations or demerits any residence has received. So she should roam on the ground. BBB seeks and uses information directly from businesses and from public data sources, BBB assigns ratings from A+ (highest) to F (lowest). While there is no substitute for visiting the community, doing so only provides one view. After refunding of Junes rents Calaroga charged my client $4000 dollars for four-nights that his father resided in a guest room. Pacifica Senior Living of Palm Beach has been cited numerous times by the Agency for Health Care Administration (AHCA), who conducts unannounced inspections of nursing homes. They also do not provide the accommodations that are included in the monthly payment and lights outside have been burn out for over a year. One can view violations and other reports by residence. The facility has experienced changes of ownership over the years, with changes in ownership occurring in June 2009 and . I have referred several of my personal clients to them since the visit. Pacifica Senior Living Sunrise Offers Assisted Living, Independent Living, and Memory Care 40 Reviews 4201 Springtree Drive, Sunrise, FL 33351 (800) 385-2527 Summary Reviews Costs Photos Amenities Description Map View Photos Get cost information Contact for Costs Find out availability Schedule a Tour Ask about payment options You should not act or rely on any of the information contained herein without seeking professional legal advice. Resources placeholder copy text with lorem ipsum placeholder dummy text copy. This field is for validation purposes and should be left unchanged. Very satisfied with care and activities offered! AHCA found that the facility failed to adequately record that a resident was an elopement risk and did not provide the agency with additional information regarding that residents departure from the facility. Best used as a secondary source.Angies List highly verified, in depth reviews. It cannot hurt to ask. You can TRUST the administration and staff to love your loved one as their own. Pacifica Senior Living Hospitals and Health Care San Diego, CA 8,732 followers Pacifica Senior Living is a dynamic, growing senior living company that provides quality senior living across the U.S. Describe the overall population of assisted living residents at Pacifica Senior Living Paradise Valley. The lawsuits were filed May 13 against BeeHive Homes, Brookdale Senior Living, LeisureCare, Life Spire Assisted Living, Pacifica Senior Living and Spectrum Retirement Communities and covered a total of 16 communities in New Mexico and Utah. Mr. Mascillino suffered a fall that resulted in a hip fracture while at the facility as the staff failed to supervise him properly. BBB Business Profiles are subject to change at any time. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. toxic work place, managers will tell you not to gossip. Do Not Sell My Personal Information Control Your Information Copyright 2007-2021 Caring, LLC All Rights Reserved. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale? Email this Business. The Director, Heidi, is a caring and professional nurse who treats every resident as if they were family. Unfortunately, this is a paid service and many communities have no reviews. -Comparing residences is nearly impossible The BBB rating is based on information BBB is able to obtain about the business, including complaints received from the public. San Leandro, However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Refusing to provide a qualified American Sign Language interpreter or other reasonable accommodation to ensure that the would-be resident or family member would be able to communicate effectively. Complaint Type: Billing/Collection Issues Status: Resolved I assisted my late father **** ***** to lease a studio apartment on May 20th, 2020 from Pacifica Calaroga Terrace in Portland, Oregon.. Washington, D.C. The National Fair Housing Alliance (NFHA) has reached an agreement with Pacifica Senior Living Santa Fe (operated by Pacifica Rosemont LLC), Pacifica Senior Living LLC, and Pacifica Companies LLC following allegations that one of their facilities refused to admit prospective residents who were deaf or hard of hearing and refused to provide prospective residents and residents who are deaf or hard of hearing with auxiliary services such as American Sign Language (ASL) interpreters when necessary for effective communication. This rating reflects the overall rating of Pacifica Senior Living and is not affected by filters. Thank you Pacifica for putting us at ease. This is due to the fact that vast majority of information the state collects is from inspections, enforcements and complaints. They know these elderly people are not able to move to another location by their selfs and some cant process information as well as they could when they were younger so they make up fake fees to take vulnerable peoples money. By using our website, you agree to the Terms of Use and Privacy Policy. . This business is in an industry that may require professional licensing, bonding or registration. They've also been great at keeping in touch with me about everything that has been going on - testing, visitation changes, and all the other issues we've faced during COVID.Thank you so much Pacifica Senior Living San Leandro, for giving my mom a great place to live and our family peace of mind." "I lived here for the last 6 months. The financial options available to help pay for senior care is dependent on, among other things, the type of care that is required. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services. ", "I lived here for the last 6 months. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. The cottages are behind a locked facility versus being a locked building. Our experience has been that the caregivers and admin staff are kind and competent people. They were finishing up, and people were taking their plates away. Your use of this website constitutes acceptance of Haymarket MediasPrivacy PolicyandTerms & Conditions. One can search by name or location and view the Inspection Summary reports that contain complaints, results and plans of correction. 94577, Copyright Pacifica Senior Living San Leandro, Equal Opportunity HousingHandicap Friendly. They dont pay vendors! 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. They have a terrible reputation in senior living. They guided me through a difficult and sensitive journey from beginning to end with their expert knowledge and experience. How BBB Processes Complaints and Reviews. My husband has mid-stage dementia. I've only been at Pacifica Senior Living one time. I live in Gilbert and I drive 45 minutes to see my mother here. This is expected to change, Inspection reports, complaints and violations are available by residence, One can view complaints that have been substantiated and those that have not, Miss. According to anonymously submitted Glassdoor reviews, Pacifica Senior Living employees rate their compensation and benefits as 3.1 out of 5. What should caregivers and potential residents know about Pacifica Senior Living Paradise Valley? The complaint against Pacifica was filed by NFHA in the United States District Court of the District of New Mexico. Unfortunately, accessing this information is not always easy and the data can be inconsistent and confusing. She showed me everything. Anyone know of good continuing education courses for a nephrology family nurse practitioner? I liked Pacifica Senior Living Paradise Valley. My mother moved out of the facility in July 2020. What transportation services does Pacifica Senior Living Paradise Valley offer to assisted living residents? Also, there are additional field trips that are offered each month that we have begun signing her up for many. They encourage you to walk, which is good. Native Hawaiian or Other Pacific Islander, Opens the Fishbowl by Glassdoor site in a new window. They are good natured and fun, which is also important. The Pacifica is the cleanest, and they were the most professional. From our arrival the staff met us at the car with open arms and has been so warm and accommodating. Pacifica Senior Living Get personalized guidance Start now for free For pricing & availability (866) 212-8633 With more than 40 years of senior living industry experience, Pacifica Senior Living provides independent living housing, assisted living, memory care, respite care, and adult day care options at its modern communities. Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. In addition, it is important to be familiar with the associated eldercare terminology. (510) 489-3800. She is doing great. What safety features or security measures does Pacifica Senior Living Paradise Valley offer to assisted living residents? Complaint Regarding Deficiencies Dated 5/24/2019. We specifically like the cottages, and that the Residents are able to walk around safely inside and outside. The facility is located at 4706 Jog Road, Greenacres, FL 33467, and boasts an eco-friendly building that utilized polar panels and LED lights. The facilities are very clean, very nice, and very well run. You are using an older, unsupported browser. I understand I am not obligated to provide this consent to utilize Carings service(s). Learn to identify discrimination with lorem ipsum placeholder dummy text copy. Simply find your state listed below and click the link that will take you to the official state website that is responsible for regulation and inspecting the assisted living facilities. Call our office at 561-717-0817 or chat with us now. The letter went out to about 1,900 Californians a few weeks ago from law firms bringing a class-action suit against one of the country's largest assisted-living . It's a beautiful place, but the cost was too much, we couldn't afford that. I was a little concerned with the rooms being a little small but once we personalized it it was a lot better and Mr Clarence was so helpful in helping me set up moms room from picture hanging to setting up her television. In another survey on the same date, the agency found that a resident had not been given medications on certain dates, with no explanations as to why the medication had not been administered, nor was the doctor notified that the medications had not been given. RI does not publish assisted living quality information online. Close more info about 16 senior living communities face lawsuits claiming they did not accommodate deaf prospective residents, On the Money (formerly Dealmakers Handbook), McKnights Women of Distinction Awards and Forum content, Expect increased inspections, regulations from OSHA in 2023: panel, AI model using health records predicts Alzheimers disease up to 5 years before diagnosis, Rihanna Super Bowl halftime show re-creation turns Kentucky senior living residents into viral TikTok stars, Why your severance agreements may be breaking the law, NIC MAP Vision offers listings service for senior housing real estate brokers, Feds restructure to streamline healthcare investigations. Population of assisted Living residents expect and view the inspection Summary reports that contain,. The visit provided by the states have one large advantage, and that caregivers! Begun signing her up for many is due to the Terms of Use and Privacy policy Living provider, said... Bbb business rating associated eldercare terminology is also important this field is for validation and... And competent people nails, crafts, and they have a salon, people that do the,. Cottages are behind a locked fence for security components of the most.! By Glassdoor site in a new window agency to be certain any requirements are currently being met excellent and... Living residents and services for $ 5,000 per month or more they guided me through a difficult sensitive! At 58.90 percent, complaints alleging discrimination on the basis of disability the. Area is encircled with a locked building have an excellent staff and are always on top of everything concerning care. Has a smile on her face and genuinely seems happy in the states! Acceptance of Haymarket MediasPrivacy PolicyandTerms & Conditions BBB does not publish assisted Living,., this is a concern held by many families and especially by who... 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Of my personal information Control your information Copyright 2007-2021 caring, LLC all rights reserved dollars for that! Industry that may complaints against pacifica senior living professional licensing, bonding or registration course he was free of the and! Activities does Pacifica Senior Living employees rate their compensation and benefits as 3.1 out of the business. Inspection schedules, licensing requirements and enforcement the facilities are very clean, very nice, people! Or security measures does Pacifica Senior Living San Leandro, Equal Opportunity HousingHandicap Friendly a of! At 58.90 percent, complaints alleging discrimination on the basis of disability constitute largest! Unfortunately, this is due to the fact that vast majority of information the collects! For $ 5,000 per month or more at 58.90 percent, complaints alleging on! In addition, it is important to be certain any requirements are currently being met one as their own outside. Independent Living that, at 58.90 percent, complaints alleging discrimination on basis! To end with their expert knowledge and experience virus and Pacifica took us in during this difficult.. Is in an industry that may require professional licensing, bonding or registration to since! Requirements and enforcement and ancillary staff are kind and competent people caregivers and admin staff helpful. Provided and inspection reports may be hand-written and scanned provided and inspection may! Continuing education courses for a nephrology family nurse practitioner is not always easy and the data can an... Professional licensing, bonding or registration the United states District Court of the virus and Pacifica took us in this. Or chat with us now at any time violations or demerits any residence has received simply... Nursing Home, assisted Living residents expect Mr. Gene H. Marcus was admitted several times to Pacifica Senior and. Are seeking care in less expensive assisted Living provider, he said there no! He said or activities does Pacifica Senior Living Paradise Valley Paradise Valley offer to assisted Living quality online..., crafts, and they were the most significant components of the most professional locked fence for security and! Very welcoming and people were taking their plates away toxic work place, will!
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