On January 2, the travel data analytics firm Cirium released its annualOn-Time Performance Review, ranking the most punctual airlines for 2019. Tripadvisor performs checks on reviews. Airline Safety Ranking Archive . Air safety incidents for Iberia - AeroInside Air safety incidents for Iberia AeroInside has currently 51 articles available for reading involving an aircraft from Iberia . Other common complaints include lost luggage and a lack of proper drinks and food choices during flights. I told them that my final destination was going to be in another city, and the representative promised they would deliver it to the address that I'm providing them. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. I called again, waited for another 25 minutes and this time the agent could hear me. Several people tried to contact the company by email. Within the last 30 years they lost 6 aircraft with 148 fatalities. Neither CS rep would allow me to escalate the issue and speak to a supervisor or anyone higher. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. When I told them that Iberia had committed to sending the suitcase to my house, they said they did not have this contract with them! I have never had such a crazy horrible experience in my 40 years of traveling. This cookie is set by GDPR Cookie Consent plugin. Totally ruined our time here as we have to stay at our accommodations in case they show up. I then asked for agent to take note of my phone number in case called dropped. I have travelled on many airlines (cheap and expensive ones) but I never had a nightmare experience like Iberia. So now I have a fully paid ticket, yet the 'partner airline' I am scheduled to fly home on states that I don't have a valid ticket with them. 2023 AeroInside. The cookie is used to store the user consent for the cookies in the category "Analytics". It wasn't until the fourth day that an independent delivery company reached out to me and told me that they had my suitcase and that I had to get to the airport to pick it up physically! : 43664123456, The Worlds Safest Airlines for 2022 Revealed. There were no fatalities on the Spantax aircraft. The airlines constantly come under scrutiny, but several new reports are celebrating what the industry does well, from the safest airlines in the world to the most punctual airlines to the best in-flight entertainmentand the results might not only surprise you, they make you feel a little better about getting on a plane these days. After 2+ months, many emails, and many calls they just do not reply anymore. Pilot makes it fun and easy to share and relive your favorite travel memories with many useful features! The site selected these airlines based on their website information on COVID-19 procedures, face masks for passengers and PPE for crew, deep cleaning the aircraft, and more. We had to totally rearrange our accommodations which of course cost $$$ to take new flights and pay more for these. . Bear in mind that travel restrictions depend in many cases on the origin or destination of your flight, your nationality, the place where you reside and if you have been fully vaccinated. It's the first time something like this has happened to me, but I assumed it was natural and could happen to me too. These are pretty high figures for a relatively small airline. The safety table was created by AirlineRatings.com, an airline safety and product review website, which monitors 405 airlines around the world and produces an annual list of the ones deemed. If you've flown with these airlines, you're most likely aware of their ridiculous departure times and absurd luggage allowance policies onboard. Be cautious when booking. Air New Zealand 2. Otherwise, you may have to pay an extra fee. See reviews below to learn. If you want to know how many Iberia planes have crashed or if there has been a Iberia plane crash at all, you'll find out below. Iberia is not bad, but they lost my luggage and put few resources into setting that right. Australias Qantas Airways was named the world's safest airline. In addition, if you cancel your flight 15 days before departure, you will be eligible for a voucher of the value of 80% of your fare. I have never experienced such terrible customer service from any company. I explained the situation to her, and when I asked her what the amount of expenses they participate in, she literally told me the following thing: "I don't know what to tell you. The items such as medicines, baby food, baby car seats, and so on, can be essential for the passengers traveling with their babies. Please stay away from this airline. Every airline is losing luggage these days. Fatal plane accidents are not common just think of the thousands of flights that happen every day without an issue but they can be anxiety inducing nonetheless. EVA. They promised a reimbursement. Surprisingly, the Russian carrier Aeroflot came in first place, with 86.68% of its flights arriving on-time in 2019. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. The cookie is used to store the user consent for the cookies in the category "Other. Try it out yourself. ELITE Simulation Solutions is a leading global provider of Flight Simulation Training Devices, IFR training software as well as flight controls and related services. Security control It can take quite a long time to get through security control. Online Iberia Airlines reviews mention subpar seatings, okay food and beverages, highly variable customer service and ground staff the most in the review descriptions. Long story short, we used flight credits from their previous stuff ups to fly to Morocco. This cookie is set by GDPR Cookie Consent plugin. Etihad Airways is known for its high safety standards and rigorous safety procedures. Iberian reps all maintained that everything was perfect with my ticket and they could not do anything more. They are also entitled to receive assistance at airports (on departure, on arrival and in transit) and on board airplanes. AirlineRatings.com analyzes 385 airlines, taking into account their safety, in-flight product, and now, COVID-19 procedures, to rate them according to a seven star system. Qantas 8. Customer opinion We asked thousands of air passengers around the world to rate the food, comfort, and crew of their most recently used airlines. Please use another airline if you do not want to be treated like trash. Qatar Airways 4. OAG based its Punctuality League 2020 report on 57.5 million flight records from 2019 and looked at the largest 250 passenger airlines and whether their flights arrived within 15 minutes of the scheduled time. The cookie is used to store the user consent for the cookies in the category "Other. This cookie is set by GDPR Cookie Consent plugin. Iberia 2.6/5 (399 ratings) Are you this business? Never ever ever again will I fly with you. When passengers are denied boarding on a flight, airlines are obliged to first seek volunteers to give up their reservation in exchange for certain benefits. Depending on the flight, it will cost you an extra fee of approximately 30. Copa Airlines: Latin America's top airline, 3. Fill in your details correctly to know where you can travel and the restrictions that apply. And to pay with my own money for the ride! Get access to AeroInside Insights, unlimited read access and receive the daily newsletter. And again, no response from Iberia customer service! AirlineRatings.com has named Air New Zealand as the safest airline in the world for 2022. Your submission has been received! Use the slider below to see the different types of cookies you can choose to allow. Aviation Safety Network: Aviation Safety Network: Database containing descriptions of over 11000 airliner write-offs, hijackings and military aircraft accidents. If you get pre-flight jitters, you're not alone. Based on 3,581 service ratings over the past year Dedicated customer service team on hand to help Secure payments Buy Iberia Flights Iberia Airline Reservations with Alternative Airlines Make an Iberia Booking and Find Some Amazing Deals About Iberia involving an aircraft from Iberia. Money we were not expecting to spend. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. There were NO excuses, no compensation whatsoever and they would not issue me a refund. Once you have paid the ticket they just do not care about the clients. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Get access to AeroInside Insights with the Pro plan, a new enhanced search and filter tool, full read access to every article published and Top 10 Travel Planner Apps You Should Start Using in 2023! We are both in our 60s and have now run out of meds for high blood pressure and diabetes,No answering phones, no replies to messages, no response to lost baggage claims. When traveling with larger luggage, their services match airlines with a similar price point. When it came to the safest U.S. carriers, surprisingly, Southwest Airlines faired poorly on the AirlineRatings.com list, coming in last among the U.S. carriers with just three out of seven stars. The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. Travel website Globehunters.com considered the options available in economy class on long-haul flights, combined with Wi-Fi prices and availability. Necessary cookies are absolutely essential for the website to function properly. Ciriums List of the Worlds Most Punctual Airlines, OAGs List of the Worlds Most Punctual Airlines, 1. Safest airlines for Covid. It will be the last. Copyright 2022 Travel + Leisure Co. All Rights Reserved. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. How do I know I can trust these reviews about Iberia? It does not store any personal data. This airline was founded in 1927 and is currently based in Madrid, Barajas Airport. The email service also seems to be useless. Thank you so much Iberia for your pathetic attitude to the customers that keep you in the air. For more information about reviews on ConsumerAffairs.com please visit our Then when we left Marrakesh the attendant at the check in counter forced me to check in my carry on. Air India: Back To The Future with Massive Order, Everts DC-6B In Incredible Landing In Alaska, Donald Douglas The Giant Of Aerospace in Colour, STUNNING VIDEO OF THE 707 THAT STARTED THE JETSET, IN-FLIGHT ENTERTAINMENT IN THE GOLDEN AGE OF FLYING. For what it's worth, the particular flight I was on (flight IB3166 - Madrid to London aboard the A340-600) was delayed by approximately 20 minutes. Discover new places and be inspired by stories from our traveller community. Download Safety Ranking 2022 for free (as PDF) [] Download Safety Ranking 2021 for free (as PDF) [] Download Safety Ranking 2020 for free (as PDF) []Download Safety Ranking 2019 for free (as PDF) [] Download Safety Ranking 2018 for free (as PDF) []Note: Ranking lists from earlier years are non-consistent in structure and calculations. This was our first time using this airline. When I got home, I realized that I needed to purchase underwear, shoes, and essential hygiene products at this time in order to have something to wear, and I didn't know how much they covered. Iberia and Iberia Express Full Service Carrier Safety Rating 7/7 Safety Rating Criteria Safety Rating Breakdown Product Rating 4/7 Rating Criteria COVID-19 Star Rating Breakdown 6/7 Rating Criteria Airlineratings.com presents our independent Iberia and Iberia Express safety ratings and reviews. Vedict: I think that Iberia Airlines is worth flying if you found a great deal on their flights, similar to many other popular budget airlines like TAP Air or Frontier Airlines! It contains a hashed/encrypted unique ID. Bad customer service. To70, an aviation consulting firm, examines accidents among large, commercial passenger planes in its civil aviation safety review each year. 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