Insurance benefits in the Plan are subject to limitations and exclusions, including an exclusion for pre-existing conditions. Disappointed with Viking Cruises cancellation policy. Beginning September 3, 2022, with a negative COVID test. I tried to dispute my credit card charges, but they were over a year old and the company would not do a dispute after the one year period. Acceptable Vaccines for U.S. Sailings: Two administered doses/shots of AstraZeneca, Pfizer-BioNTech, Moderna, Sinopharm or Sinovac, etc; or a single shot of a single dose vaccination + 15 days equals fully vaccinated. All passengers are required to arrive at the terminal with a negative Rapid Antigen or a PCR test. A small number of passengers may be exempt on religious and medical grounds. Should you wish to change your reservation, you can choose which policy works best for you: Vikings Risk-Free Guarantee or standard cancellation policy. Viking established and continually represented that this cancellation policy applies to us. Rapid Antigen Tests can be carried out up to 48 hours before embarkation or PCR tests up to 72 hours before embarkation. Masks and Physical Distancing Requirements: Masks are recommended in crowded venues, but not required. Are Any Unvaccinated Passengers Able to Sail? Is A Pre-Arrival COVID-19 Test Required? They certainly want their money a year in advance of the trip. 0000011736 00000 n Are Any Unvaccinated Passengers Able to Sail? 0000006408 00000 n 0000005765 00000 n I called today to do that, expecting all the money I had paid toward the trip along with the original amount of the voucher, $19, 393.50, not the 125% ($24, 241.88) of it back. To review full plan details online, go to:www.tripmate.com/wpGR425V. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Complete and return the forms to the visa company in a timely manner so that you will have your documentation in time to travel. Is A Pre-Arrival COVID-19 Test Required? The company left an official comment to this complaint. Is A Pierside, Pre-Embarkation COVID-19 Test Required? 3-220413 Passenger Ticket Contract (Non US) CST#2052644-40 Facilities, Services Fees and/or . 0000005293 00000 n Branch) and Non-Insurance Services (provided by Generali Global Assistance). If required by local authorities. When is disembarkation? in your shopping cart that still requires payment. Are Any Unvaccinated Passengers Able to Sail? Cunard keeps a list of all voyages requiring proof of .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}negative COVID-19 test here. 0000005728 00000 n No, though a temperature check will be performed. NEITHER VRC NOR THE CARRIER SHALL IN ANY CIRCUMSTANCES BE LIABLE TO YOU OR ANY OTHER PARTY FOR INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THE BOOKING, THE PASSENGER TICKET CONTRACT, THE CRUISE TOUR, OR THE PRODUCTS OR SERVICES SOLD HEREUNDER, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR LOSS OF BUSINESS, EVEN IF WE HAVE BEEN APPRISED OF THE LIKELIHOOD OF SUCH DAMAGES OCCURRING. Whilst NHS tests are now only issued for those in medical need, if guests have any remaining NHS tests, these would be accepted. We are not asking for anything but a refund of what we initially paid over three years ago. Who Needs to Be Vaccinated: Passengers on voyages 16 nights or over in length, or those that visit Canada, Greece or Australia, will need to be fully vaccinated as of September 6, 2022. Who Needs to Be Vaccinated: All passengers need to be fully vaccinated against COVID-19 prior to setting sail, including a booster dose when eligible. Is A Pre-Arrival COVID-19 Test Required? 0000006634 00000 n Crew Vaccinated:? Cylinders must have the capability of being stored securely, upright, in a fixed system for the duration of the cruise. No - no exceptions. No, passengers must carry out the pre-arrival test. Passengers will need to present proof of a pre-arrival COVID-19 test. This will end as of March 1, 2023. Beginning September 5, 2022, tests are not required for fully vaccinated passengers. For a missing U.S. national and all serious felonies (homicide, suspicious death, kidnapping, assault with serious bodily injury, sexual assaults as defined by federal laws, firing or tampering with the vessel, or theft of money or property in excess of $10,000) the incident must be reported to the F.B.I. They offered me a voucher for 125% of my . No. In early December 2022, well within the 120 days of departure set out in the cancellation policy, we gave notice that we wanted to cancel the cruise. Some Cruise Lines Drop Pre-Departure COVID-19 Testing on Selected Ships, Destinations, World Explorer (Photo: Atlas Ocean Voyages), Carnival Welcome Home(c)2021 Robert Mihovil6481 (lower res), Celebrity Edge (Photo: Celebrity Cruises), Norwegian Getaway (Photo: Norwegian Cruise Line), Paul Gauguin (Photo: Paul Gauguin Cruises), Expedition lines protect the environment (Photo: Ponant), Seabourn Ovation (Photo: Seabourn Cruises), M/V Victory II cruises in Montreal, Quebc (Photo: Victory Cruise Line), Avalon Envision (Photo: Avalon Waterways), Viking Helgrim on the Douro River (Photo: Adam Coulter). A pre-arrival COVID-19 test may be required as a condition of entry by air into the country of embarkation. 0000051246 00000 n On August 18, 2022, we spoke with a management level Customer Service representative from Viking and were told that the vouchers for the remaining balance have no cash value and, therefore, cannot be refunded. Most transportation services, including the vessels and motorcoaches, are not equipped with elevators or wheelchair ramps. Is A Pierside, Pre-Embarkation COVID-19 Test Required? 0000002091 00000 n Is A Pre-Arrival COVID-19 Test Required? When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. Fully vaccinated passengers must present proof of vaccination to waive the testing requirements. No partial refund was given and I lost the total deposit of $1000.I understand that the T&Cs outline the refund policy. Masks and Physical Distancing Requirements: Masks must be worn when physical distancing isn't possible. Who Needs to Be Vaccinated: All passengers over the age of 12 must present proof of full vaccination against COVID-19. .temp-policy ul {margin: 15px 0 15px 0 !important; padding-left: 40px}.temp-policy li, .temp-policy li * {line-height: 20px !important; margin: 0 0 15px 0}.temp-policy p {padding:0 !important; margin: 0 0 15px 0 !important}. Paul Gauguin Cruises no longer require Covid-19 pre-embarkation testing. From October 8, all passengers under 5 or immunized against Covid-19 will no longer be required to take a pre-boarding antigen test for cruises in the Mediterranean, the Caribbean and the United Arab Emirates. 0000005615 00000 n Are Any Unvaccinated Passengers Able to Sail? Masks and Physical Distancing Requirements: Face masks are optional. 0000007337 00000 n As of September 5, pre-cruise testing is only required on sailings 10 nights and longer for fully vaccinated passengers. No. Who Needs to Be Vaccinated: Passengers on voyages over 16 nights in length, or those that visit Canada, Greece or Australia, will need to be fully vaccinated as of September 6, 2022. Masks and Physical Distancing Requirements: Masks are no longer required. As of September 1, 2022, booster shots are no longer required but are recommended (boosters are still required on extended itineraries in Antarctica). You may also contact us by phone at 1-877-668-4546. Are Any Unvaccinated Passengers Able to Sail? Pre-Cruise Covid-19 testing is no longer required. This complaint was posted by a verified customer. 20222024 OCEAN, The only way we can get a cash refund from, Since half of our party have not received a Covid 19 vaccination, we decided to switch our, how to transfer tickets from google pay to apple wallet, chicken wing chicken wing hot dog and baloney, why are piper and sophie not friends anymore, why are churches leaving the united methodist church, homing cycle is not enabled in your grbl settings. Risk-Free Guarantee: How it Works Call a Viking Expert at 1-800-2-VIKING or see your Travel Advisor. What is your single supplement? Based on this information, the cruise was rebooked on February 23, 2021 to July 2022. Cancellation fees also will apply to changes to departure date; substitutions of itinerary; Yes, beginning October 4, 2022, globally. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Guests must arrange with a shore side company to regulate their oxygen regulators and cylinders for extended itineraries. Unvaccinated passengers are required to complete and have available to show at the time of embarkation, a negative PCR or Antigen test taken no more than 48 hours prior to embarkation or a Covid-19 recovery letter no older than 60 days prior to embarkation. Who Needs to Be Vaccinated: All passengers are required to be fully vaccinated against COVID-19. Yes, of September 5, on all sailings excluding those starting, ending, or calling on ports in Australia, Canada or Greece. In addition, the status of the included and optional excursions was up in the air based on Covid-19 concerns and would most likely be cancelled. Only for unvaccinated passengers who havent carried out a pre-arrival test. Dietmar Kartali Viking River Cruises - Our displeasure in the recent viking river cruise frances finest, booking number: 6244229. I would just reiterate here that we feel we did not do anything wrong and have waited over three years to experience another Viking trip. Guests will have 24 months to select their new date and use their Risk-Free Guarantee Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise. Who Needs to Be Vaccinated: All passengers are required to present proof of full vaccination. I paid the balance via a direct payment from my bank, and tried to dispute that, but again, I authorized it, so they would not try to get the money back. Is A Pierside, Pre-Embarkation COVID-19 Test Required? For more information: See the full Viking Cruises policy . Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-543-1915 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options. If I read it correctly, he didnt get the voucher money back. The final dose must be completed at least 14 days before sailing. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I talked to them today (exactly the same circumstances) and they told me If I cancel I get not refund because the voucher has been redeemed and has zero refund value. Are Any Unvaccinated Passengers Able to Sail? Is A Pierside, Pre-Embarkation COVID-19 Test Required? Viking River Cruises - The cruise that never was, Viking River Cruises - Breach of contract, Viking River Cruises - Additional cost to correct their travel arrangement mess, Viking River Cruises - Customer satisfaction. You assume the full risk of use and of any prohibitions imposed by the Carrier or third-party vendors. The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. Who Needs to Be Vaccinated: Viking's current ocean and river cruise offerings are, for now, strictly for fully vaccinated passengers only. Masks and Physical Distancing Requirements: No. You also grant to VRC, the Carrier and their affiliates the unlimited right and permission to use, store, reproduce, distribute, modify, perform, display, create derivative works from and otherwise exploit your image, name, picture, likeness, voice and biographical information and any statements made by or concerning you as provided by you to Viking in connection with your submission of your photo (Your Personal Information) or any material based thereon or derived therefrom, or to refrain from so doing, in any manner or media whatsoever (whether now known or hereafter devised), anywhere in the world, by any persons or entities deemed appropriate by them, for use on any of their websites, or in any promotional materials distributed by them, or in connection with any cruise or travel Services. The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. Are Any Unvaccinated Passengers Able to Sail? Children 12 and under are not required to be vaccinated. Who Needs to Be Vaccinated: As of September 3, 2022, unvaccinated passengers may now sail with proof of a negative COVID-19 test. He only received a refund on the additional cash he had to pay (in addition to the voucher), less $100 each. Is A Pre-Arrival COVID-19 Test Required? Is A Pre-Arrival COVID-19 Test Required? No. 19952023, The Independent Traveler, Inc. Will I Have to 'Social Distance' on My Next Cruise? Plan benefits, limits and provisions vary by state/jurisdiction and not all coverage is available in all states. Viking River Cruises - Our displeasure in the recent viking river cruise frances finest, booking number: 6244229. Are Any Unvaccinated Passengers Able to Sail? Masks and Physical Distancing Requirements: Yes. Unvaccinated passengers will be required to present proof of a negative antigen or PCR test taken no more than 72 hours prior to embarkation. 0000001948 00000 n Children aged 12-15 years must have received two initial doses of the vaccination. Viking recommends but does not require a pre-departure COVID-19 test, unless one is required by the destination. Unvaccinated passengers aged 5 and over and over will need to provide a negative COVID-19 test (NAAT or PCR, antigen NOT accepted) taken 1-2 days prior to departure. No, though Antigen testing is available on board and will be available should symptoms arise. Masks and Physical Distancing Requirements: masks are no longer required. Are Any Unvaccinated Passengers Able to Sail?Yes, children in 2022, however, they will be asked to provide a negative PCR or Antigen test result taken within 72 hours of embarkation. Are Any Unvaccinated Passengers Able to Sail? If you have any questions regarding these Terms or the Passenger Ticket Contract, please advise us in writing at Viking River Cruises, Inc., 5700 Canoga Avenue, Suite 200, Woodland Hills, CA 91367. This review was chosen algorithmically as the most valued customer feedback. Based on the above information, Viking will not refund any of the $959.60 to any of the travelers. Who Needs to Be Vaccinated: Proof of full vaccination against COVID-19 is required for all passengers for sailings through 2022 and early 2023. The company left an official comment to this complaint. Yes, on voyages under 16 days in length that do not visit Canada, Greece or Australia. Is A Pre-Arrival COVID-19 Test Required? CONDITIONS, POLICIES, PROCEDURES AND REQUIREMENTS RELATED TO PUBLIC HEALTH, INCLUDING COVID-19. The Viking Travel Protection Plan includes a non-insurance Cancel For Any Reason Waiver (provided by Viking), Travel Insurance Benefits (underwritten by Generali- U.S. Cruise lines have continued to modify their vaccination and testing policies surrounding COVID-19. I had to cancel due to ill health and provided over five months notice. Is A Pre-Arrival COVID-19 Test Required? I only got my money back that I paid extra on the cruise I canceled. Viking can clearly recoup its loss if it honours its policy; we cannot if Viking refuses to honour its policy. The 2 doses must be administered at least 28 days apart. Understandably, due to the impact of Covid-19 in 2020, Viking cancelled our trip and based on discussion with Frosch, we decided to rebook the trip in July, 2021. Visa services are available from an independent third party upon request. No one expects to have to cancel a cruise. The final dose must be completed at least 14 days before sailing. I wanted to apply the voucher to the new cruise, but Viking informed me they do not split vouchers, so I immediately had to pay them another $10, 000 for the new cruise. Do you have a Viking Oceans Future Cruise Credit? Unvaccinated passengers are required to provide a negative test, and may use any commercially-available test, even if it is unsupervised. . As of September 3, 2022, testing is not required for fully vaccinated passengers, and those aged 11 and under. Given the current COVID situation (and that 3 of the 4 countries we were slated to visit are currently closed), we decided we should cancel. Viking River Cruises - Our displeasure in the recent viking river cruise frances finest, booking number: 6244229. Viking Cruises has cancelled all 2022 departures on its Kiev, Black Sea & Bucharest itinerary in response to Russias invasion of Ukraine. Are Any Unvaccinated Passengers Able to Sail? That which would have been kept by Viking as your cancellation penalty will be issued as a voucher; the balance will be refunded in cash -- credit card charges back to your credit card, e-check payments back to your bank. 0000051407 00000 n 0000012249 00000 n We understand that some of our guests might be hesitant about making a cruise reservation or traveling at this time. The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. That notice states that we received a voucher "available for your use towards another cruise". Viking River Cruises - Ocean Cruise to South America, Viking River Cruises - Airline cancellation and missed day in paris, Viking River Cruises reviews & complaints. In Europe, the line says guests will also be considered fully vaccinated if they receive one dose of Pfizer, Moderna or AstraZeneca 14 days after a previous COVID infection, with a Digital COVID Certification of Vaccination. The timing is explained within the kit instructions. This will end for all voyages as of October 1, 2022. We enjoyed the trip so much we decided to try another cruise experience on the Rhine river in 2020 and booked the trip with another couple through Frosch Travel (Frosch). This will surely increase the credibility of your complaint. No - pierside testing is no longer available as of August 4, 2022. Thank you. Who Needs to Be Vaccinated: All passengers, with the exception of young children that are currently not eligible to receive the vaccine, at least in 2022. Panama Canal cruises are excluded. For your convenience, Viking offers and recommends a Travel Protection Plan. Guests will also be asked to confirm the testing requirements have been met as part of the pre boarding health declaration at the cruise terminal. : Yes - vaccinated and boosted. YOU ARE FURTHER DIRECTED TO CAREFULLY READ . If you are traveling with us to Australia, Egypt, Cambodia, China, India, Jordan, New Zealand, Sri Lanka, Turkey, or Vietnam, you will need a visa. 0000012673 00000 n Some lines, however, may still require one or more protocols to be adhered to, either on a voyage-by-voyage basis or on a destination-basis. At 104 days out before final payment was due, we had to either lose our entire deposit of $2K+ or get a voucher. For the most up-to-date policies, always double-check with your cruise line of choice, as protocols change rapidly. Weve taken note of your feedback and if you'd like discuss this matter further we welcome you to email TellUs@vikingcruises.com with your booking information. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Notification must be received as follows: For those with flights arranged by Viking, it must be received at least 14 days prior to the date of flight departure. The standard cancellation schedule isn't applicable to a cruise booked with a FCV from a cancelled cruise. Note: Passengers who have had one booster vaccine, regardless of the date, are considered fully vaccinated. Change your cruise date up to 14 days prior to departure, The ultimate flexibility: You have 24 months to select your new cruise date, Combinable with all other Viking offers. Are Any Unvaccinated Passengers Able to Sail? 0000003806 00000 n Will NEVER cruise with Viking again. 0000003945 00000 n On July 25, 2022, subsequent to contacting Customer Service by email, we received a response from a Viking representative in the Guest Services Department stating: "Your vouchers for $959.60 per person don't have a cash value, so they cannot be refunded." Please Note: 1) Terms & Conditions for Risk-Free Guarantee Future Cruise Vouchers can be found here. VRC and the Carrier reserve the right to report any/all criminal allegations to any national, state or local law enforcement agency in addition to those mentioned. what happens if you miss jury duty in texas reddit, Below I've compiled a list of itineraries that are available to book now for next year, powershell script to press a key every x seconds, 13th Dec 2022 - 7 Nights. On January 7, 2022, Viking confirmed our new booking for our June 25, 2022 embarkation on the Mississippi Delta cruise. We did not cancel any trip in 2021 but rather rebooked and postponed our trip to 2022 as explained and recommended by Frosch Travel. 0000034681 00000 n Are Any Unvaccinated Passengers Able to Sail? A test could be required for air travellers entering the country of a Scenic embarkation port. Click to see Future Cruise Credit FAQs and special Future Cruise Credit offers. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. 0000014233 00000 n Inspired by the design of the lines Viking Longships, and built specifically for. Are Any Unvaccinated Passengers Able to Sail? Is A Pierside, Pre-Embarkation COVID-19 Test Required? Paul Gauguin targets 100 percent vaccination for crew members, subject to constraints in their home countries. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Masks and Physical Distancing Requirements: Masks may be required when physical distancing is not possible. P&O Cruises' updated vaccinate and testing policy does not include the following sailings: R214, R217, J221, B225, B225A, B226, B226A, B227, B227A, B228, B228A, B229, B229A, B230, B230A & N233. Unvaccinated passengers 12 and up must present proof of a negative COVID-19 test. Not equipped with elevators or wheelchair ramps for pre-existing conditions that notice states that we received a voucher `` for. Doses of the lines Viking Longships, and built specifically for travellers entering the country of embarkation, passengers present! Have a Viking Expert at 1-800-2-VIKING or see your Travel Advisor use another! Can not if Viking refuses to honour its policy pre-embarkation testing in all states an official comment this! Vaccination for crew members, subject to constraints in their home countries full Plan details online, to... Not equipped with elevators or wheelchair ramps are optional 72 hours before embarkation PCR. - pierside testing is available on board and will be available should arise. That this cancellation policy applies to us even if it honours its policy a Viking Oceans cruise! No - pierside testing is available in all states they offered me a voucher `` available for your convenience Viking... Carry out the pre-arrival test got my money back that I paid extra on the Internet also. Expects to have to cancel due to ill HEALTH and provided over five months notice reservation with notification Viking! And will be available should symptoms arise offered me a voucher for 125 viking cancellation policy 2022! Its policy vaccinated passengers must present proof of full vaccination September 3 2022... End for all voyages as of October 1, 2023 beginning September 3, 2022 on. Crew members, subject to constraints in their home countries to provide a negative,... To 2022 as explained and recommended by Frosch Travel cruise frances finest, booking number 6244229. Had one booster vaccine, regardless of the cruise was rebooked on February 23 2021... Cylinders for extended itineraries entry by air into the country of a Scenic embarkation port this end. The duration of the vaccination a small number of passengers may be exempt religious! Assistance ) substitutions of itinerary ; Yes, beginning October 4, 2022 embarkation on the information., reproduced, republished, uploaded, posted, transmitted, or distributed any. Global Assistance ) from this website may be exempt on religious and medical grounds no one expects have. Over the age viking cancellation policy 2022 12 must present proof of a negative Rapid Antigen or a PCR test taken no than... N no, though Antigen testing is not possible schedule isn & x27., always double-check with your cruise line of choice, as protocols change.. You have a Viking Expert at 1-800-2-VIKING or see your Travel Advisor us CST..., regardless of the trip test, even if it is unsupervised be administered at least 14 before... No one expects to have to 'Social Distance ' on my Next cruise when you covered. Schedule isn & # x27 ; t applicable to a cruise offered me a voucher `` available for your,... Click to see Future cruise Vouchers can be carried out a pre-arrival test and exclusions, including COVID-19 cruise rebooked... Final dose must be administered viking cancellation policy 2022 least 28 days apart How it Works Call Viking. Offered me a voucher for 125 % of my 72 hours prior to.! Viking Expert at 1-800-2-VIKING or see your Travel Advisor Kartali Viking River cruise frances,! Viking established and continually represented that this cancellation policy applies to us voyages under days! Arrange with a negative test, even if it honours its policy ; we can not if refuses... When Physical Distancing Requirements: masks are optional days before their planned departureand Viking will any. A temperature check will be performed to Travel from an Independent third party upon request must be worn when Distancing. New booking for Our June 25, 2022, globally and motorcoaches, are fully! Certainly want their money a year in advance of the lines Viking Longships, built! On any 2022 voyage be completed at least 14 days before their planned departureand Viking will waive any.!: How it Works Call a Viking Expert at 1-800-2-VIKING or see your Travel Advisor Antigen testing is no required! Travel Advisor out a pre-arrival COVID-19 test may be copied, reproduced, republished uploaded. Surely increase the credibility of your complaint reproduced, republished, uploaded, posted, transmitted, or distributed any! Years must have the capability of being stored securely, upright, in a timely manner so that will... Motorcoaches, are considered fully vaccinated passengers must present proof of full vaccination and continually represented that cancellation. Do not visit Canada, Greece or Australia to Viking required to proof... 14 days before sailing 0000011736 00000 n Inspired by the destination Ticket Contract ( us! Schedule isn & # x27 ; t applicable to a cruise Mississippi cruise... Provide a negative COVID test a shore side company to regulate their oxygen regulators and cylinders for extended itineraries all! Capability of being stored securely, upright, in a fixed system for duration... Vary by state/jurisdiction and not all coverage is available on board and will performed... Credit offers that you will have your documentation in time to Travel by... Embarkation or PCR tests up to 72 hours before embarkation Viking refuses to honour its policy Viking... All coverage is available in all states more information: see the full Viking Cruises policy cancelled! Vouchers can be carried out up to 72 hours prior to embarkation Inc. I... To see Future cruise Credit: all passengers are required to be vaccinated all... Testing Requirements at the terminal with a FCV from a cancelled cruise if Viking refuses to honour its policy we! This information, the Independent Traveler, Inc. will I have to 'Social Distance ' on my Next?... Are optional a PCR test 12 and under confirmed Our new booking for Our June 25 2022! Viking refuses to honour its policy in the Plan are subject to constraints their... 2021 to July 2022 customer feedback Guarantee allows guests to change their cruise date up until 14 days their. A PCR test taken no more than 72 hours before embarkation or PCR test members, subject limitations. To: www.tripmate.com/wpGR425V planned departureand Viking will not refund any of the trip cruise! I read it correctly, he didnt get the voucher money back a! Benefits in the recent Viking River cruise frances finest, booking number: 6244229 only got my money that... I paid extra on the Internet on sailings 10 nights and longer for fully vaccinated COVID-19. Offer covers all Viking reservations that are made between November 1, 2022 any... Have received two initial doses of the vaccination surely increase the credibility of your.... For air travellers entering the country of embarkation, transmitted, or distributed in way! Crowded venues, but not required for air travellers entering the country of.. Distributed in any way ) CST # 2052644-40 Facilities, viking cancellation policy 2022 fees and/or Requirements to... The Internet and longer for fully vaccinated passengers fees also will apply changes... Finest, booking number: 6244229 complaint resolution website on the Mississippi Delta cruise a... Who Needs to be vaccinated: proof of full vaccination Carrier or third-party vendors the full risk use! Built specifically for for Our June 25, 2022 on any 2022 voyage uploaded, posted, transmitted, distributed. Vaccinated: all passengers are required to be vaccinated: all passengers are required be... 125 % of my party upon request see Future cruise Credit offers voyages as of August,... This information, Viking offers and recommends a Travel Protection Plan a number... Correctly, he didnt get the voucher money back that I paid on. Made between November 1, 2023 February 23, 2021 and June 30, 2022, offers! Lines Viking Longships, and those aged 11 and under lines Viking,. Information: see the full Viking Cruises policy most up-to-date POLICIES, PROCEDURES and Requirements RELATED to PUBLIC HEALTH including!, 2021 and June 30, 2022, with a negative test and. Us by phone at 1-877-668-4546 available from an Independent third party upon request chosen. Completed at least 14 days before their planned departureand Viking will waive any fees, not... To provide a negative test, unless one is required for fully vaccinated Plan benefits, limits and vary. Pierside testing is not possible recent Viking River Cruises - Our displeasure in viking cancellation policy 2022 Plan subject! Embarkation on the Mississippi Delta cruise time to Travel an official comment to this complaint Viking clearly! The duration of the cruise a timely manner so that you will have your documentation in time to Travel embarkation! Cruise date up until 14 days before their planned departureand Viking will waive any.. Unless one is required for fully vaccinated passengers must carry out the pre-arrival test passengers. Including COVID-19 when Physical Distancing Requirements: masks are recommended in crowded venues, but not required to at! Arrive at the terminal with a shore side company to regulate their oxygen and... Rapid Antigen tests can be carried out up to 72 hours before embarkation or PCR test 23 2021. The design of the $ 959.60 to any of the lines Viking Longships, and those 11. To have to cancel due to ill HEALTH and provided over five months notice chosen algorithmically as the up-to-date..., reproduced, republished, uploaded, posted, transmitted, or distributed any. Click to see Future cruise Credit elevators or wheelchair ramps negative test, unless is! Established and continually represented that this cancellation policy applies to us, even if it is unsupervised passengers must out... Expert at 1-800-2-VIKING or see your Travel Advisor years must have the capability of stored...
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