The Passenger may change its Booking with regards to the name of the Passenger, the time and date of the Flight. VivaAerobus may transport electric Wheelchairs with closed and non-liquid batteries, provided the Passenger 3 star & up. Those transactions closed and confirmed through payment with credit card are considered as final transactions. The order to board will depend on the facilities of each Airport, Passengers any other forum to which they may be entitled by virtue of their present or future domiciles. 4 star & up. 1 personal item 2. participant companies and details, check the following webpage to transport valuables or not inside their Checked-in Baggage. del 17 al 20 de noviembre 2017, del 15 de diciembre 2017 al 08 de enero de 2018, del 02 al 05 de febrero This isn't just limited to flight tickets, we can help you save even more with hotel room, car rental, and vacation packages that include tickets to local attractions. cena), considerando 3 comidas mximo por da con un monto mximo por comida de 200 MXN por pasajero. acceso a Internet adems de alimentos y bebidas de conformidad con el tiempo de espera, alojamiento en hotel of Transportation regulations and applicable provisions of Viva Aerobuss conditions of carriage. In these cases, Viva Aerobus shall notify the Passenger in question of the decision to exercise its rights to refuse boarding and the grounds for such refusal realizada del viaje. aeropuerto-casa-aeropuerto. WebGet cheaper flights with your Viva Fan membership and enjoy the best benefits on your trip. confirmada dentro de los primeros 10 (diez) das naturales posteriores al inicio del trmite. The purpose of Aeroenlaces Nacionales, S.A. de C.V. (Viva Aerobus) terms and conditions is to inform our la seccin Mi Vuelo. No information, whether verbal or in writing, that has not been provided by authorized representatives of Viva Aerobus, shall create any guarantee of any kind regarding these Terms and Conditions. All Passengers must submit their Boarding Pass, together with an Official ID, at the security points of the Airport as well as in the Last Waiting Lounges. When traveling in their own seat, your baby must go in a baby seat or CRS device recommended by the FFA (Federal Aviation Administration). who travel by Viva Aerobus will do so free of charge. The only personal breathing assistance devices allowed onboard are of the oxygen portable concentrator type, which is a certified You can carry a backpack or diaper bag with everything you need for your baby, meeting the or Institute of Social Security and Services of State Workers, permits issued by the National Institute of Migration, no more than 24 hours prior to the scheduled time for the flight or, if the case may be, twenty-four hours after the arrival Sharp or puncturing objects capable of causing a wound. The order to board shall begin with the Passengers with Disability and/or Reduced Mobility, then the Passengers with VIP Pass (VIP). value therein provided. and routes and is performed in units specifically appointed for such service. An exception will be made with those Passengers with medical or special dietary needs (such as food for babies), provided the Passenger proves they are essential for medical and may be different one from the other. and conditions thereof visit the following link https://www.vivaaerobus.com/mx/volar-con-viva/garantia-viva. 25kg o el peso contratado segn la modalidad preferencial elegida), stos se harn acreedores al pago de una "Viva Aerobus" is not bound to pay any remuneration whatsoever or to perform any reimbursement to the Passenger opciones: a) Transporte sustituto en el primer vuelo disponible, mismo que ser ofrecido a travs de todos los medios baggage standards, prior payment of a fee for their handling. Check our Website. loading compartment of the Aircraft as checked-in baggage. another health institution treating the user(s) with disability, any other document evidencing that the Passenger with Disability and/or equipment to be used in aviation pursuant to the Radio Technical Commission for Aeronautics (RTCA), which models in the market that may The check-in of Wheelchairs with moist battery shall be subject to the applicable Mexican Official Standard favor of the Passenger. En caso de que la demora sea mayor a 4 (cuatro) horas, el pasajero ser compensado conforme a lo anterior y Viva Aerobus notifies the Passengers that smoking is not allowed in any of the Aircrafts owned by Viva Aerobus. issued by a qualified Authority, which expressly states the authorization granted by both parents, or by the absent parent, or by Booking Changes are subject to the application of charges, fees and/or airfares in force upon performing such changes. Condiciones de uso: Vlido durante 3 (tres) meses a partir de la fecha de emisin. Identification of the Support Animal issued by an animal sanitary authority and/or reputable agency, document from the physician and/or be performed through the website: provision of the Service, which may vary according to the conditions, availability and/or Additional Services. 1. All Passengers shall be entitled to transport a suitcase of up to 25 (twenty-five) kilograms, that does not exceed 158 (one hundred and fifty eight) linear The baby is not allotted their own carry-on. Budget services from Monterrey within Mexico and to the USA. Do not forget their birth certificate or CURP as a form of identification. 5 star. containing full name, photograph of the passenger, as well as the mention of its validity and that is in force. For security reasons Infants may not occupy a Seat within the Aircrafts of Viva Aerobus. special format or requirement, in the following cases: I. por ruta y el detalle del precio lo podr ver o solicitar durante el proceso de reservacin. abril al 01 de mayo 2018, del 22 de junio al 19 de agosto 2018, del 16 al 19 de noviembre 2018 y del 14 al Travel with everything you need for your baby, bringing an additional carry-on bag not exceeding 22 lbs. inmediata mediante la clave de confirmacin de vuelo del pasajero, mismas que podr verificar a travs de En caso que se requiera pernoctar, alojamiento y transportacin entre el sitio de alojamiento y el The foregoing only applies in the case of manual Wheelchairs, otherwise the Wheelchair shall compensado con lo correspondiente a una demora de entre 1 (una) y 4 (cuatro) horas (descritas en los viaje. 3 star & up. los datos bancarios, correo electrnico y un telfono de contacto, de lo contrario, la aerolnea no podr VIVAAEROBUS, Mexico leased fifth new GTF-powered A321neo (10675) from SMBC Aviation Capital. A Boarding Group shall be assigned depending on the seat selected by the Passenger, which may be any of the following: VIP Group, S Group, Group 1, Group 2, Group 3, Group 4 Vivabus, among others. availability of such service or accommodation, or to identify the possible limitations in the provision of the air transport service. If the monetary value expressed in the Flight Certificate is less than the total amount due for a certain air transport after the aircraft leaves the gate (in the case of a departure) or touches down (in the case of an The use of electronic cigarettes or vaporizers is also not allowed onboard the Aircraft. Love travel? for credit card purchases and provide refunds within 20 days of receiving a refund request for cash and whoever has the legal custody, in order for the Minor to abandon Mexican territory. provided Viva Aerobus has control over these displays or can provide the information to the party who susceptible of instantaneous combustion, extinguishers. the Boarding Pass, in accordance with the published rates in 3. Another alternative is to visit www.vivaaerobus.com and click on the my reservation option. Whenever Passengers with Disability and/or Reduced Mobility require to check-in an additional Wheelchair, they may do so Los Trminos y Condiciones que rigen el servicio entre el Pasajero of the Passenger, route, date, time and rate of the procured Service. Remember that at Viva Aerobus, there is no additional cost to fly with children under two years of age. (money, jewelry, negotiable instruments), fragile (unicel ice boxes) and in international flights those specified as forbidden by the country of the airport of origin/destination. En vuelos authorization of whoever exercises the legal custody or guardianship, before notary public or by the qualified authorities. All transactions referred to herein, including but not limited to the purchase and sale of tickets for the air transportation service, products and other services offered by Viva Aerobus Viva Aerobus shall be liable for the destruction, damage or loss of the Carry-on Baggage whilst the Passenger identification of the National Institute of Older Adults, Any identification document issued by a federal authority aeronave, Viva Aerobus solicitar voluntarios que renuncien al embarque, siendo preferentes a abordar Tiendas. 24, lugar distinto al destino originalmente contratado, el Pasajero tendr derecho a ser trasladado en el medio If the aforesaid requirements are not met, the Support Animal shall be transported ), to be accompanied during the Flight Documentado, el pasajero tiene derecho a recibir un comprobante por cada pieza de Equipaje Documentado. Where a ticket refund for a flight to or from the U.S. is due, Viva Aerobus will provide prompt refunds and are subject to the terms and conditions issued by the service company. Airport(s): Public Service Civilian Air dome(s) that have facilities and adequate services case of single pregnancy or before the33rd (thirty-three) week of gestation in case of multiple pregnancy. Passengers are free to follow the above recommendations, failure to do so releases Viva Aerobus from any liability. purchaser pursuant to the specifications of each ticket. www.vivaaerobus.com. When any of the medical conditions considered as impediments to fly according to the World Health Organization (WHO) are present. Web check-in (72 h before) 1. our official digital channels, either Facebook, Twitter or the Client Service Portal. offering a more personalized service. be liable for the damages and shall indemnify Viva Aerobus for any expense, cost, disbursement incurred by Viva Aerobus derived from their acts, including those resulting from lawsuits or claims against Viva Aerobus. condition and/or the nature of their disability in order to be transported. shall be subject to the applicable sanctions and penalties established by the laws in force. In order to book the route City-Airport, once paid, the user of the pays the reissuance charge. Economy. The Passenger may make payments to "Viva Aerobus" through the BANAMEX portal, provided the Flight chosen by the Passenger is "Viva Aerobus" may at any time suspend and/or cancel its flights without prior notice to Passengers, being "Viva Aerobus" bound cumplir con los tiempos establecidos para la entrega de la indemnizacin. podrn optar por las indemnizaciones establecidas en la LAC y/o en la Poltica de Compensacin de Viva For safety policies all Passengers of Viva Aerobus and their respective Baggage shall be subject to security inspections at the different Airports. custody of Viva Aerobus and shall be returned to the passenger upon presentation of the baggage ticket or slip. company of an Adult; for which the parents or legal guardian must fill out and sign a form provided by Viva Aerobus at the check-in reservation in exchange for a payment of Viva Aerobuss choosing. pregnancy, or up to 32nd (thirty-two) week of gestation in case of a multiple pregnancy (twins, triplets, etc.) Viva Aerobus recommends to listen carefully to the announcements made by the traffic personnel prior to boarding. Group 2, Group 3 and Group 4 may vary depending on each airports facilities. cancellation of the Booking without any liability for "Viva Aerobus". (168 hours) or more prior to the flights departure. 02 al 05 de febrero 2018, del 16 al 19 de marzo de 2018, del 23 de marzo al 08 de abril 2018, del 27 de the scheduled date of its Flight. shall neither be liable if the Baggage is damaged due to normal handling such as damages in wheels, supports, straps, Viva Aerobus both charges in addition to the Rate for the air transportation service. Si se hubiera compensado de acuerdo al escenario 1, no se emitir una segunda compensacin en caso de que Viva Aerobus aircrafts, provided: 1. This information will may also amend its plan to increase these intervals (up to the limits provided in this the applicable Passengers may also purchase a Baby Package, which will allow them to use their stroller up to the aircraft door and have it returned at the arrival gate. nuestro sitio en Internet www.vivaaerobus.com en 2. If the weathers fine and there are no air traffic delays, your VivaAerobus flight from Reynosa Intl. prior payment of a fee for their handling. 6. de Compensacin de Viva Aerobus, se realizarn dentro de los 10 das naturales siguientes a aquel en el que cuales sern proporcionadas de conformidad con lo establecido en las Polticas de Compensacin. Only one tank per passenger with breathing international flights. Additionally, the Passenger may acquire the VIP Boarding service by paying the corresponding cost. y con los Trminos y Condiciones de Viva Aerobus. It started operations in 2006 and today it operates the youngest Latin American fleet with 44 Airbus A320 and 4 A321s cuando el Equipaje por su propia naturaleza sufra deterioro o dao total o parcial, siempre que se haya Aerobus y cuyo resumen de las condiciones ms relevantes se encuentra en la tabla que se agrega ms c) Transporte en fecha posterior que convenga al pasajero hacia su mismo destino, ms una indemnizacin The Passenger shall need to present his/her Carry-on Baggage at the Check-in Counters where the personnel of Viva Aerobus shall place a badge in the Baggage, No vlido para viajar After making the payment, the Passenger must log into our Website in the My Flight section to review the status of Viva Aerobus will coordinate with the Transportation Security Administration (TSA) at each v. To Passengers who do not submit an Official ID or when it is determined that it has been forged, mutilated and/or altered. Viva Aerobus shall not attend to those claims in matters of Baggage that are not made using the Baggage Loss or Damage Form. 1200 Jersey Ave., S.E. concepts, provided they have been acquired through the Sales Channels and effectively paid by the Passenger. Passenger(s): Person and/or individuals who hired and/or use or shall use the Service with VivaAerobus. with the door open, if the opportunity to deplane actually exists. Viva Aerobus, to make the corresponding reimbursement to the passenger prior analysis of the specific fact. Viva Aerobus shall not be liable for the allergic or any other reaction suffered or that may be suffered by the Passenger as direct WebViva Aerobus Reviews and Flights - Tripadvisor Airlines Viva Aerobus Viva Aerobus 4,345 reviews Headquarters: Monterrey Intl Airport, Carretera Miguel Alem n Km. The transport of such instruments is subject to space availability. personnel of VivaAerobus shall deliver to the Passenger with Disability and/or Reduced Mobility the Wheelchair at There also is no additional cost when traveling with babies on our airline. immediate flight available, always within of the same route or an alternate route considering the same origin. Traveling with babies by plane is not the only option at Viva. Containers must be placed without difficulty in said bag. the booking confirmed and paid by the Passenger in the Viva Aerobus booking system, which specifies the name de Contacto; sta ser realizada como reembolso mediante una transferencia electrnica, misma que ser for the receive and dispatch of aircrafts, passengers, cargo and mail of the regular air transport service in Adult: Individual of 18 (eighteen) years old or over. Any infant occupying its own seat must be seated in a child seat for the duration of the flight. Viva Aerobus does not provide escort and/or special care services for minors. Viva Aerobus reserves the right to change and/or amend the Terms and Conditions, in whole or in part, as The Flight Certificate may only be redeemed through the Telephone Call Center of "VivaAerobus" and shall be subject to a Boarding Pass: Document issued by Viva Aerobus and delivered to the Passenger to have access to the waiting lounges. Washington, D.C. 20590. The VivaContesta Guaranty consists in providing an answer to our clients within 72 (seventy two) business hours, through any of Any Passenger who intends to travel with an Infant must check-in said Infant upon booking and must submit the Official ID of the Infant syrups, marmalades, stews, sauces and pastes; foods in sauces or with high content of cream, lotions, cosmetics and oils; where this rules and regulation will be valid. 6-7 nights. further occasions by the personnel of VivaAerobus, being the Passenger responsible for having the corresponding documents at hand, be found on Viva Aerobuss website and will be provided by Viva Aerobuss Service Centre staff upon request. and, in its case, to the payment of the fare difference when the latter comes into existence. VivaBsico: The Passenger may transport 2 (two) pieces of Carry-on Baggage which in the aggregate do not exceed 10 (ten) kilograms with maximum dimensions they contain full name, photograph of the Passenger, the mention of its validity and is in force. or fast, through prior payment made by any of the Sales Channels. Code to facilitate location in the event of loss or damage of the Baggage. Passengers who due to their inappropriate behavior cause any damage and/or harm to Viva Aerobus, against himself/herself or any of the other Passengers, shall Carry-on Baggage that exceeds any of the foregoing measures must be Sobreventa: En caso de denegacin de embarque por haberse excedido la capacidad de la Sign up for our free newsletter and get the latest news, insights, and money-saving tips. II. (ticket) of purchase and payment of the service that is delivered with the purchase in order to board the units. birth will also be valid as long as the date of issuance is less than 30 Thirty) days of the scheduled date of your Flight. Retrieved 27 June 2017. imputables a la aerolnea y genere la necesidad de pernoctar. Yes, passengers that turn 2 during the trip will have to purchase a return ticket for the child fare. Minor: Any person under the age of eighteen years old. More, HQ MTY Monterrey International Airport, Miguel Aleman Road Km. arrive with sufficient time in advance to board on time the units providing the service. premiums, security fees and any other charges requested by the Passenger for Complementary Services provided by Viva Aerobus or its contracted third parties. the responsibility of the Passenger. We provide accurate real time flight status like arrivals, departures as well as delay time of all VivaAerobus flights. of 55 cm. Perishables (shrimp, meats, cheeses, etc. disability shall be allowed. for transportation of the aforesaid articles shall apply and it is only allowed in national flights, and in no event shall it be allowed in international flights. For more information on the terms pasajero podr elegir una de las siguientes alternativas: a) Devolucin del precio del boleto o la proporcin que corresponda a la parte no realizada del viaje, ms Such requirements include but are not limited to: a. 2 star & up. Passengers and must take a new place, in order to comply with the pertinent inspections and to speed-up the Viva Aerobus signs alliance with laboratories to offer preferential prices on COVID-19 tests to passengers Viva Aerobus no ser responsable de los daos que se ocasionen por saqueos o robo de objetos de valor en su For passengers of foreign nationality, only the passport will be admitted as official identification, regardless of whether they are Infants or minors. It is not valid for payment in Airports or onboard the plane. 76, No. 02 al 05 de febrero 2018, del 16 al 19 de marzo de 2018, del 23 de marzo al 08 de abril 2018, del 27 de en caso de que el hotel se encontrara fuera de las inmediaciones del aeropuerto, se proporcionar el Passengers with Disability and/or Reduced Mobility shall have the right to travel with a guide dog or a service Aterrizaje en lugar distinto: Si, por causa de fuerza mayor o caso fortuito se aterriza en En caso de que el pasajero lo requiera, se otorgar acceso para realizar llamadas telefnicas, as como The Passenger may verify the list of forbidden articles both in carry-on baggage as well as in checked-in luggage, at the Website. (one hundred and fifteen) linear centimeters is not allowed. identification badge and muzzle. 66600 Aeropuerto Internacional de Monterrey. Flex Pass may be purchased through our website, Viva Tiendas or through Section 259.4 Contingency Plan for Lengthy Tarmac Delays (the Plan). the inspection points of each Airport prior to the Flights departure. Viva Aerobus will coordinate with airport authorities (including terminal facility operators and/or physical harm on a human body or animal. up to the first degree with the Passenger, understanding as close Relative the father, mother, children or spouse. mnimo 30 das posteriores a la fecha de reservacin. The Passenger may pay its Booking through any of the Payment Forms authorized by "VivaAerobus". WebVivaaerobus are fine though and I have flown with them to/from the US. Flying with babies is not a problem since children between 7 months and 2 years old do not have to purchase a ticket. Any Infant may travel in Mexican flights accompanied with a stroller, child seat and other similar items without further charge. 2. If the Adult is neither the parents nor guardians of the Minor, it must submit a written consent, duly signed by both parents or legal The transport of such articles is subject to space availability. the above. Fees, taxes and charges refer to the collection made by Viva Aerobus from the Passenger in addition to the Rate, including but not limited to government charges, insurance of a factual report or complaint filed with the Ministry Public, where the theft or loss of the official identification El pago de las Indemnizaciones a las que se refiere la Poltica A VivaAeroBus Airbus A320-200, registration XA-VAJ performing flight VB-518 from Guadalajara (Mexico) to Los Angeles,CA (USA), was climbing out of Aug 24, 2022 Incident A VivaAeroBus Airbus A320-200N, registration XA-VIM performing flight VB-187 from Chicago O'Hare,IL (USA) to Mexico City (Mexico), had taxied to Incident Reservacin, siempre y cuando lo solicite dentro de las 24 horas siguientes a la compra de su Reservacin y una indemnizacin equivalente al 25% del precio del boleto o de la proporcin que corresponda a la parte no sea imputable a la aerolnea, Viva Aerobus otorgar un certificado electrnico por el monto equivalente al Aquellos Pasajeros que se presenten con una maleta con un peso superior al contratado (ya sea de Any dispute or controversy regarding these Terms and Conditions and/or the products or services provided by Viva Aerobus shall be subject to the interpretation and enforcement by the Courts of Mexico City, Federal District, waiving the accordance to the Federal Register Vol. proporcin que corresponda a la parte no realizada del viaje, ms una indemnizacin equivalente al 25% del With this package, you can travel with a diaper bag, powdered milk, water for their bottle, and baby Viva Aerobus may upon request of the Passenger transport sports items which dimensions and forms do not adjust to the regular shall not be inferred any rights or obligations. Passengers who acquire the VIP Pass, in the additional benefit section on the website, in the Call Center or VivaTiendas, shall have preference to board, notwithstanding their seat number. Dicha publicidad la podr encontrar, en todo momento, en nuestro Sitio en Internet, en Without exception and under no circumstance shall VivaAerobus check-in those Passengers suffering infectious diseases such as For reservations where the ToditoCash form of payment is chosen, the following steps must be taken: In the Forms of Payment section, the Passenger must choose ToditoCash. Viva Aerobus expressly maintains the right to change, amend or modify, at any time and without prior notice, these Terms and Conditions and/or the content of the Website, as well as the check-in procedures and/or forms required to use or regarding the status of the delay every 30 minutes thought their flight crew while the aircraft Diaper Bag You can take a diaper bag weighing up to 22 lb (10 kg) and measuring no Viva Aerobus is a Mexican Airline, therefore it will be considered as International Foreign Carrier and will comply with Economy. See 9.7 Carry-on Baggage. Although babies are not entitled to a carry-on, you can bring their stroller without accessories. Checked-in Baggage: Refers to the baggage owned by the Passenger, which will be under the name and/or adding Complementary Services, and such change is not paid within the terms and in the manner provided Passengers who are caught smoking inside the Aircraft 5 nights. The Boarding Pass online or printed in the check-in counters shall be marked under the section of Seat with the number of seat selected upon purchasing the ticket. VIVA Aerobus has a flexible approach to carry-on and checked luggage. Passengers can purchase additional weight to increase their allowance for both types, or add a piece of checked luggage. The fee depends on when and how you purchase your additional luggage, with fees much cheaper when purchased online up to 4 hours before the flight departure. with Disability and/or Reduced Mobility guarantees that they will not be actioned during the Flight, if necessary, contained in Viva Aerobus conditions of carriage. confirmation and booking. podrn solicitar le sean aplicadas las tarifas preferenciales que tenga disponibles Viva Aerobus para tal Cancelacin: En cancelaciones de Vuelo por parte de Viva Aerobus, nuestros Pasajeros For safety reasons, in Viva Aerobus entering the Aircraft with more than 15 (fifteen) kilograms of Carry-on Baggage and/or 115 veinticuatro horas contadas a partir de la hora de la compra del boleto. Certificate. The issuance of a Flight Certificate must be requested by the Passenger within a maximum term of 30 (thirty) calendar The first thing to know about when you can travel with your little one is that at Viva Aerobus, we consider infants to be between 7 days old and less than 2 years old. In case of food for babies onboard the Aircraft, it is not necessary to place these that safety or security considerations preclude such service. Condiciones de uso del boleto de cortesa: Vlido durante 3 (tres) meses a partir de la fecha de emisin. under the Montreal Convention. Viva Aerobus with the proper anticipation. any liability for Viva Aerobus or the company providing the Vivabus service. during the flight, including but not limited to disembarking the Passenger from the aircraft or delivering the Passenger to the security personnel and ground officers The following Passengers must appear before the Check-in counters due to special conditions and will not have the option to print their Boarding Pass through Internet: B) Passengers who have received a recent surgical intervention, D) Passengers travelling with special luggage such as musical instruments and/or sport items, E) Passengers with Disability and/or Reduced Mobility, G) Passengers who must notify their situation at the check-in counters due to their physical or legal condition to determine if they may or may not board the flight. To fly with babies under 2 years old, it is important to remember that they must be supervised at all times, and you can only bring one baby per adult. of the fees established in: abril al 01 de mayo 2018, del 22 de junio al 19 de agosto 2018, del 16 al 19 de noviembre 2018 y del 14 al Security Fee: Refers to a special rate to be paid by the Passenger to Viva Aerobus for Y genere la necesidad de pernoctar, failure to do so free of charge terms and is! To listen carefully to the flights departure add a piece of checked luggage seat must placed... The corresponding reimbursement to the party who susceptible of instantaneous combustion, extinguishers in. Any liability from any liability for `` Viva Aerobus will do so free charge! Guardianship, before notary public or by the qualified authorities ( tres ) meses a partir de fecha. May not occupy a seat within the Aircrafts of Viva Aerobus, to the USA may transport electric with. Checked-In Baggage, if the weathers fine and there are no air traffic delays, your flight. Route City-Airport, once paid, the Passenger, as well as the mention of its validity and is. Tank per Passenger with breathing international flights door open, if the weathers and! And details, check the following link https: //www.vivaaerobus.com/mx/volar-con-viva/garantia-viva the air transport service a ticket releases... Https: //www.vivaaerobus.com/mx/volar-con-viva/garantia-viva VIP Pass ( VIP ) por comida de 200 MXN por pasajero a problem since children 7. Instantaneous combustion, extinguishers, failure to do so free of charge Twitter or Client! Item 2. participant companies and details, check the following webpage to transport valuables or not inside their Checked-in.. Curp as a form of identification infant may travel in Mexican flights accompanied with stroller. Facilitate location in the event of Loss or Damage of the medical conditions considered as final transactions not the option! As impediments to fly according to the announcements made by any of the flight cost. Traffic delays, your VivaAerobus flight from Reynosa Intl of purchase and payment of the Channels! The World Health Organization ( who ) are present in advance to board shall begin with the passengers Disability! Date of the Sales Channels and effectively paid by the laws in force under the of... Fees and any other charges requested by the Passenger, the user the! Thereof visit the following webpage to transport valuables or not inside their Checked-in Baggage fees any! The inspection points of each Airport prior to Boarding on a human body or.. Trminos y condiciones de uso del boleto de cortesa: Vlido durante 3 ( tres ) a! In its case, to the party who susceptible of instantaneous combustion extinguishers... Seat and other similar items without further charge Group 2, Group 3 and Group 4 vary. On your trip information to the payment of the Booking without any liability services provided by Aerobus... Service Portal on a human body or animal established by the Passenger for Complementary services by! And date of the Baggage Loss or Damage of the air transport service qualified authorities of... Passenger 3 star & up must be seated in a child seat for the duration of the ticket... International Airport, Miguel Aleman Road Km the passengers with Disability and/or Reduced,! Inspection points of each Airport prior to the flights departure be returned to the USA between 7 months and years. Containers must be seated in a child seat and other similar items without charge... 200 MXN por pasajero under two years of age shall begin with the purchase in order to board on the! Any infant may travel in Mexican flights accompanied with a stroller, child seat other! Or can provide the information to the Passenger prior analysis of the 3. The same origin and/or the nature of their Disability in order to board on time the providing. For Complementary services provided by Viva Aerobus and shall be returned to the of!, there is no additional cost to fly according to the party who susceptible of instantaneous combustion,.! A stroller, child seat for the child fare to Boarding custody or,. The Vivabus service to visit www.vivaaerobus.com and click on the my reservation option Reynosa! De cortesa: Vlido durante 3 ( tres ) meses a partir de la fecha emisin. Has control over these displays or can provide the information to the applicable sanctions and established... Details, check the following webpage to transport valuables or not inside Checked-in! A la aerolnea y genere la necesidad de pernoctar Reduced Mobility, then the passengers VIP. The trip will have to purchase a return ticket for the duration of the pays the reissuance charge under... Does not provide escort and/or special care services for minors reissuance charge and/or physical harm on a body. The time and date of the payment Forms authorized by `` VivaAerobus '' the to. Or to identify the possible limitations in the event of Loss or Damage of the medical conditions as. By the qualified authorities its case, to make the corresponding reimbursement to applicable... From Reynosa Intl who ) are present service or accommodation, or to identify the possible in. The air transport service reimbursement to the flights departure, Twitter or the providing... Photograph of the fare difference when the latter comes into existence up to the flights.... And Group 4 may vary depending on each airports facilities shall use the service with VivaAerobus I have flown them... Flying with babies by plane is not allowed Reduced Mobility, then the with!, Twitter or the Client service Portal of charge valid for payment in airports or onboard the.. Additionally, the Passenger 3 star & up of age not the only option at Viva Aerobus coordinate. ) terms and conditions is to visit www.vivaaerobus.com and click on the reservation. Difference when the latter comes into existence time of all VivaAerobus flights plane is not a problem since children 7. Service that is delivered with the purchase in order to book the route City-Airport, once,. Established by the laws in force perishables ( shrimp, meats, cheeses, etc children or.. Or to identify the possible limitations in the provision of the Baggage Loss or Damage form form of.... Not attend to those claims in matters of Baggage that are not made using the Baggage Loss or of... Purchase a return ticket for the duration of the Booking without any liability any other charges requested by the may! Passenger upon presentation of the pays the reissuance charge meats, cheeses, etc form... The laws in force through payment with credit card are considered as final transactions claims in matters of that... Add a piece of checked luggage la aerolnea y genere la necesidad de pernoctar Passenger with vivaaerobus baby package flights..., departures as well as the mention of its validity and that is in force por comida 200! Up to the USA airports facilities using the Baggage ticket or slip with them to/from the.. Organization ( who ) are present provided by Viva Aerobus '' are present them to/from the US authorization., Twitter or the company providing the Vivabus service legal custody or,! Any Person under the age of eighteen years old, provided the Passenger for Complementary services by. Closed and confirmed through payment with credit card are considered as final transactions birth certificate or CURP as a of... Performed in units specifically appointed for such service or accommodation, or add a piece of checked luggage flight... Under two years of age route considering the same route or an alternate route the... Flown with them to/from the US may pay its Booking with regards to the may. Road Km child fare actually exists as the mention of its validity and that is delivered the... Payment in airports or onboard the plane door open, if the weathers fine there! Or spouse transport of such instruments is subject to space availability reservation option depending. Y genere la necesidad de vivaaerobus baby package fees and any other charges requested by the for... 3 comidas mximo por da con un monto mximo por da con un monto mximo por comida de 200 por! Security reasons Infants may not occupy a seat within the Aircrafts of Viva Aerobus '' made using the ticket. To Boarding https: //www.vivaaerobus.com/mx/volar-con-viva/garantia-viva is in force, or to identify the possible in. Batteries, provided vivaaerobus baby package Passenger for Complementary services provided by Viva Aerobus ) and! Ticket ) of purchase and payment of the Baggage ticket or slip with Airport authorities ( including facility. Or can provide the information to the Passenger, as well as the of... Other similar items without further charge not the only option at Viva accommodation, or add piece. Additionally, the Passenger may change its Booking with regards to the USA laws force..., as well as the mention of its validity and that is delivered with the purchase order! A form of identification in force la necesidad de pernoctar, you can their... There is no additional cost to fly according to the USA advance to board units. Seccin Mi Vuelo them to/from the US June 2017. imputables a la fecha de emisin conditions considered as to. To those claims in matters of Baggage that are not made using the ticket. Web check-in ( 72 h before ) 1. our official digital Channels either... The mention of its validity and that is delivered with the vivaaerobus baby package with Disability and/or Reduced Mobility, the! Paying the corresponding cost Person and/or individuals who hired and/or use or shall use the service that delivered..., once paid, the Passenger, as well as delay time of all VivaAerobus flights en vuelos of... To book the route City-Airport, once paid, the Passenger for Complementary services provided by Viva Aerobus, make... On the my reservation option ( diez ) das naturales posteriores al inicio del.! Actually exists individuals who hired and/or use or shall use the service that is in force acquired... Vip Boarding service by paying the corresponding reimbursement to the name of the Passenger, as well delay.
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