Primary Metered Service (All Rate Structure) = $200. There are also extensions. JACKSONVILLE, Fla. Do you owe money to the JEA? JEA is doing everything we can to manage our costs and to assist customers in need. Apps Forum requires membership for participation - click to join. Delete suspicious emails that require you to act immediately to verify or provide personal information. We also would never make promises up front about the level of savings, since every home is unique. That means your power, lights, air conditioning and water could be shut off. maintain service contracts with collection agencies. I just waited fifteen minutes on hold to finally speak with a white male employee that helped me in five minutes, by stopping payment on the check they were supposed to send and applying the money to my next bill. Dont do it! As of June 3, 22,000 accounts are eligible for disconnection (including 974 business accounts). She urged customers to not wait till last minute and risk being cut-off.. JEA has bill pay solutions and utility payment assistance for families and individuals struggling financially. Our top priority has been creating flexible payment programs, effective communications and operational enhancements to make this transition as smooth as possible for customers who will be at risk of disconnection of services. Exactly when will their power be shut off if they dont have an approved payment plan, full payment or payment extension? Get buying tips about Utility Companies delivered to your inbox. Payments made 7 am - 10 pm will post within 30 minutes. Number of days before service disconnected after due date? Chances are, he or shewants to sell you a water purification system or get your credit card information. disconnection activities. Exceptions to Disconnection: A utility shall not discontinue gas or electric service to a residential customer between November 15th and March 15th if the forecasted local temperature is below 32F for a 24-hour period beginning at 8:00 a.m. on the date of the proposed disconnection. Notifications can be turned off anytime in the browser settings. The number of JEA customers who are set to get their power cut off is counted on a daily basis. I called JEA Saturday & Monday because my I knew my bill would be due soon & to make sure I would be ok as a customer if the repairs are costly. received while on a payment extension, we may disconnect service. If the disconnection is due to a second rejected payment within a nine-month period, the Customer will be required to make all payments for services by cash or certified funds for a minimum of nine months. Vehicle ferry not operating due to maintenance work on FL-A1A Heckscher Dr Westbound from FL-A1A Ocean St to FL-A1A Heckscher Dr / FL-105 Heckscher Dr. Share currently playing on Facebook (Opens a new window), Share currently playing on Twitter (Opens a new window), Jacksonvilles Morning News with Rich Jones, SPOTLIGHT: Gate River Run kicks off first weekend in March, California, beleaguered by earlier storms, gets fresh snow, What to know about Alex Murdaughs murder trial, Push for clergy to report abuse stalls in deeply Mormon Utah, You Decide 2023 - The Race For Jacksonville Mayor - Donna Deegan Spotlight, You Decide 2023 - The Race For Jacksonville Mayor - Frank Keasler Spotlight, You Decide 2023 - The Race For Jacksonville Mayor - Al Ferraro Spotlight. Delete any emails from utilities with whom youre not a customer, and do not respond to suspicious emails. JACKSONVILLE, Fla. More than 24,000 JEA customers with delinquent utility bills are slated for disconnection starting next month. The utility company says that it will absorb these costs imposed by its payment processing vendor. JEA will never call and scare you into agreeing to a home energy audit because we are raising rates. notice for any of the following reasons: JEA reserves the right to discontinue service uponreasonable notice for any of the following reasons: JEA may withhold a new service or discontinue existing To make sure JavaScript is enabled, please adjust your browser settings. Commercial Rate 20-30 OH and UG = $75. (904) 665-6000 to verify if you are in doubt as to whether someone works for JEA. Through My meter was changed out July 28th. "No. Disconnections. Customer or Beneficial User previously resided at a premises through the use of He explained that because of billing system changes, Sandras online payments did not go through and her bill was overdue. Learn About JEA's Claims Resolution Policy. Campaign conducted:Jan. 30 - Feb. 27, 2023 at 11:59 PM (ET), Winners contacted:Ongoing, beginning in March (by email). He said a JEA technician was currently on the way to her home to turn off her power. In 47 days, Jacksonville voters will go to the polls to elect a new mayor, and while there are seven candidates running for the spot, most of the attention lately has bee Jacksonville City Council President Terrance Freeman on Wednesday said he plans to reopen a special investigatory committee on the attempted sale of JEA after emails and We are taking a look at the role JEA is playing in the upcoming mayoral election. They told me this verbally, not even on paper. Customers who receive one of these calls are urged to notify JEA at (904) 665-6000. Generallya non-payment process will start 23 days after the initial due date. requested during the time the outstanding balance accrued and for the time the A federal judge set a new trial date for former JEA CEO Aaron Zahn and former CFO Ryan Wannemacher. They are third-party companies often located out of state that neither supply nor distribute electricity. Turn-off service is available Monday through Friday, not including weekends and holidays. The customer is then instructed to go to a Winn Dixie, CVS or Walgreens, buy a MoneyPak payment card and call them back at the phone number provided with the MoneyPak card information and pin number to prevent their service from being disconnected. service locations of the customer has been settled in full; provided however, Call you to ask for your bank, credit card or other financial information over the phone. JEA will consider factors such as weather and holidays when disconnecting service. Just said to call an Electrician to fix. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. rendered. If you are unsure of a suspicious email, call. (904) 665-6000. Credit card convenience fees (Visa, MasterCard, Discover), late fees and certain deposits will be suspended through October 2020. This profile has not been claimed by the company. to both the collections agency and credit bureau and shall receive an JEA will accept cash and other forms of secured payments from these Customers. Solicit personal information, such as your full social security number, over the telephone, unless you initiated the contact. I always pay my bills on time and do not over pay and they tried to blame me for the double payment! Also regulations delay disconnection of gas, heating, and electric for 30 days if detrimental to health of a household member. If you have medical equipment, which requires electricity, will your power be left on, even with an unpaid balance? Im really grateful for the momentum JEA gave us, you know giving us the time to catch up, Angela Davis said. JEA says disconnections could start as early as 8 a.m. on Monday. and Payment Options before your account becomes delinquent. JEA may request written assurance that the previous tenant(s) who left unpaid bills or other adults who resided and benefitted from the unpaid service no longer live in any of the owners properties. While initially it may appear as though these transactions are approved, eventually they will be returned as unpaid and the customer may be subject to late fees and other penalties. Were making paying your bill more convenient than ever by adding more places and ways to make your payments close to home, work and school. Your JEA credit score is how JEA determines your credit standing with us. Business hours We have given customers a grace period allowing time to set up payment arrangements or secure help from community resources. Unsubscribe easily. Whether it be payment extensions or arrangements, we will find the solution that is best for you. Why are the allowed to do this? A judge granted JEA's motion for summary judgment, but the group has appealed and is awaiting a decision that could come any day. The caller claims that JEA's rates will be increasing in the next five days and that these assessments will save you 25 percent on your utility bill. JEA is changing the look of downtown Jacksonville, as the utility is getting ready to move into its new headquarters. Dont believe them! JEA is a community-owned electric, water and sewer utility in Jacksonville, Florida dedicated to safety, reliability and customer satisfaction. JEA has no rate increases scheduled at this time. More than 45,000 customers had overdue balances as of Sept. 14. How can I afford this!! 901.70 that's freaking crazy. The map is awash with dots, but most . The caller said he was sending a technician to turn off their power because their JEA bill was overdue. Next steps require customer interaction; to avoid service interruption, customers must contact JEA at jea.com or by phone to pay their balance, request a payment extension/arrangement, or sign up for the MyWay prepay billing program. You may be offline. About us. JEA occasionally conducts giveaways in which a JEA team member may reach out to you to let you know you've won something. Would this be the highest number of disconnects ever for the JEA? What was your experience when you went to call JEA today? Cut my power off with no notice due to a bad wire going into the weather head. FAQ. To be honest, I was almost suckered into it because he knew everything about us including how much I owed, right down to the penny, Cami said. of such Customer or Beneficial User of the service to the Customer or Enable our Skill today to listen live at home on your Alexa Devices! I spoke with a LaFrancia who didnt mention anything about me being in any danger with my account. We will Well start sending you the news you need delivered straight to you. The accounts with delinquent balances prior to March 16 will be disconnected first. Worst customer service ever. Starting on Aug. 1, the utility will suspend disconnecting electric and water service to customers who are overdue on their payments. As a not-for-profit community-owned utility, we do need to recover our costs in order to provide reliable services to our community. Subscribe to 104.5 WOKV newsletter(Opens a new window), 104.5 WOKV facebook feed(Opens a new window), 104.5 WOKV twitter feed(Opens a new window), 104.5 WOKV instagram feed(Opens a new window). Something has to help us. NEW FROM JEA: Customers . A website created by JEA shows 24,223 pending disconnects as of Friday morning. $5 million to help JEA customers, small business owners fails to pass as emergency. Disconnections were supposed to start Monday, but now will start Tuesday. 3 Cash payments of $30 or more accepted at Winn Dixie and Harveys stores within JEA service territory 7 days a week including weekends and holidays. a payment arrangement will also result in the disconnection of service. See our achievements, Commercial Fats, Oils, and Grease Requirements, Commercial Water, Wastewater or Irrigation Bill Adjustments, Fire Hydrant Meter Policy and Applications, Jacksonville Small Emerging Business & Supplier Diversity Program, Collections, Disconnections, and Unauthorized Utility Use, FOG Program Small Trap Maintenance Requirements, Pretreatment Program, Permits, Surveys and Applications, JEA Landlord Agreement Program Adding and Removing Addresses, Guidelines for Permit Requirements and Permit Modifications, Sewer Flow Metering System Establishment Checklist, Wastewater Flow Meter Annual Calibration FAQs, Capacity Fee Calculator - Average Daily Flow, Underground Electric Distribution Standards, CEMI-4 & CEMI-5 - Electric Reliability Upgrades, Annual Disclosure Report - Electric System, Annual Disclosure Report - Water and Sewer and District Energy System, 2021.02.17 JEA Announces New Leadership Team, 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association, 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer, 2021.07.13 JEA Announces New COO and VP of Financial Services, 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer, 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services, 2021.09.30 Ricardo Rick Morales III Appointed to JEA Board of Directors, 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors, 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community, 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion, 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit, 2022.01.17 Statement on Holiday Road Sewer Overflow, 2022.01.27 JEA Names Mark Stultz Vice President, Communications, 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council, 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture, 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council, 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season, 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery, 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies, 2022.07.26 JEA to Suspend Electric, Water Disconnections During Peak of Summer Heat, 2022.08.27 Precautionary Boil Water Advisory Remains in Effect for Sandalwood Area as JEA Continues Testing, 2022.08.28 JEA Lifts Boil Water Advisory for Sandalwood Area, 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place, 2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts, 2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian, 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville, 2022.10.03 JEA Names Pedro Melendez Vice President, Planning, Engineering & Construction, 2022.10.20 JEA Honors Local Agency Partners for Their Work in the Community, 2022.11.04 JEA Receives Statewide Recognition for Community Work in Northeast Florida, 2022.11.08 JEA Prepares for Subtropical Storm Nicole, 2022.11.11 All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations, 2022.12.12 JEA Women's, Men's Teams Win Top Honors at Statewide Water Competition, 2022.12.20 JEA Offers Tips in Advance of Severe Cold Weather, 2022.12.24 JEA Offers Tips During Severe Cold Weather, 2023.01.10 JEA Receives Statewide Recognition for Mutual Aid Work, Jacksonville Small Emerging Business and Supplier Diversity Program, Residential Cross Connection Control and Backflow Prevention. JEA initially suspended disconnections back in March when the coronavirus outbreak was first spreading to the Jacksonville-area. When JEA wins, you win. No wonder people running to Clay County they treat their residents with decency. You may also use . What do we tell our viewers, who say JEA has turned down their request for a payment plan or an extension and they cant find any non-profit to help them? Senda single notification one hour before disconnection. See our achievements, Commercial Fats, Oils, and Grease Requirements, Commercial Water, Wastewater or Irrigation Bill Adjustments, Fire Hydrant Meter Policy and Applications, Jacksonville Small Emerging Business & Supplier Diversity Program, Collections, Disconnections, and Unauthorized Utility Use, FOG Program Small Trap Maintenance Requirements, Pretreatment Program, Permits, Surveys and Applications, JEA Landlord Agreement Program Adding and Removing Addresses, Guidelines for Permit Requirements and Permit Modifications, Sewer Flow Metering System Establishment Checklist, Wastewater Flow Meter Annual Calibration FAQs, Capacity Fee Calculator - Average Daily Flow, Underground Electric Distribution Standards, CEMI-4 & CEMI-5 - Electric Reliability Upgrades, Annual Disclosure Report - Electric System, Annual Disclosure Report - Water and Sewer and District Energy System, 2021.02.17 JEA Announces New Leadership Team, 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association, 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer, 2021.07.13 JEA Announces New COO and VP of Financial Services, 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer, 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services, 2021.09.30 Ricardo Rick Morales III Appointed to JEA Board of Directors, 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors, 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community, 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion, 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit, 2022.01.17 Statement on Holiday Road Sewer Overflow, 2022.01.27 JEA Names Mark Stultz Vice President, Communications, 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council, 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture, 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council, 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season, 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery, 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies, 2022.07.26 JEA to Suspend Electric, Water Disconnections During Peak of Summer Heat, 2022.08.27 Precautionary Boil Water Advisory Remains in Effect for Sandalwood Area as JEA Continues Testing, 2022.08.28 JEA Lifts Boil Water Advisory for Sandalwood Area, 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place, 2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts, 2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian, 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville, 2022.10.03 JEA Names Pedro Melendez Vice President, Planning, Engineering & Construction, 2022.10.20 JEA Honors Local Agency Partners for Their Work in the Community, 2022.11.04 JEA Receives Statewide Recognition for Community Work in Northeast Florida, 2022.11.08 JEA Prepares for Subtropical Storm Nicole, 2022.11.11 All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations, 2022.12.12 JEA Women's, Men's Teams Win Top Honors at Statewide Water Competition, 2022.12.20 JEA Offers Tips in Advance of Severe Cold Weather, 2022.12.24 JEA Offers Tips During Severe Cold Weather, 2023.01.10 JEA Receives Statewide Recognition for Mutual Aid Work, Jacksonville Small Emerging Business and Supplier Diversity Program, Residential Cross Connection Control and Backflow Prevention, JEA Customers whose accounts are JEA announced starting Aug. 1, it wouldn't disconnect electric and water service if your payments were late, and would waive newly accrued late fees, in order to keep people safe in the summer heat. I wanted to though. According to a recent press release, the six-week grace period applies to both residential and business consumers needing more time to pay their bill. JEA reserves the right to JEA says it will work with you, adding that its already given customers a 6-week grace period to get their finances together. Do not sign anything until you are sure of what you are getting. Sales scams can come in many forms, including door-to-door pitches, phone calls or a door-to-door salesman offering an estimate. Customers can make payments online, by phone, by automatic bank draft, by mail or in person. If the customer has not paid the overdue balance in five days, JEA also will disconnect water. I've worked with JEA linemen and that alone should be disrespectful enough. Collection Ask to see it and call usat Update: Customers can pay Monday morning as long as they haven't already been disconnected. And they laughed this evil, evil laugh and hung up. They pay their bill online and on time every month. Next month it might be a little longer. If you do not have a JEA.com account, we can help you create one. JEA says it sympathizes with its customers but because its a not-for-profit utility company, it has to recover lost cost. A website created by JEA shows 24,223 pending disconnects as of Friday morning. Call JEA at 904-665-6000. We can never recover from post pandemic with this American greed. But I knew I had just paid the bill.. The four members - JeA, Narsha, Ga In and Miryo - performed several small shows under the name "Crescendo" before officially debuting as Brown Eyed Girls in 2006. This is an emergency situation & they said a Supervisor cant call me back for another 24 to 48 hours. Be sure you to research the vendor and the product they are selling so you are fully informed before you ever sign on the dotted line.. 21 W Church St, Jacksonville, FL 32202 liability for any outstanding balance. If you havealready used this option and have a checking account available, you may requestto schedule a post dated payment which will be debited on a date both you and weagree to. JEA customers who have delinquent accounts receive multiple notifications over the course of several weeks prior to disconnection. Portugal isn't the only country modernizing its labor laws; citizens of France, Spain, Belgium, Slovakia, Italy, the Philippines, Argentina, India and more, all currently enjoy "the right to . JEA says disconnections could start as early as 8 a.m. on Monday, Sept. 19. Published: Oct. 11, 2021 at 3:57 PM PDT. I am one person living in a small 1/1 unit 685 sq. The utility had offered a grace period for delinquent accounts due to the COVID-19 pandemic, but that period ends July 7. US veterans even get ** on by JEA, ** sad but funny because they will cry when we start dropping people in Jea uniforms. indebtedness incurred by any Customer(s) or Beneficial User at any one or more Be the first one to find this review helpful. JEA has the worst billing department I have ever had to deal with. As a community-owned utility, we provide services that are among the top two or three bills our customers pay each month, said JEA Managing Director & CEO Jay Stowe. The disconnection process begins at 8:15am of the following day. assessments are always free. Beneficial Use of Service: JEA We try to be as flexible as possible. JEA said it also will waive newly accrued late fees. If you made a deposit, we'll apply it to your final bill. RELATED: JEA's summer 'grace period' is ending, unpaid bills for over 70K are due | Here are your options. vary by location. Posts. Please call us if you need accurate information about any of JEA products or services or if youd like us to confirm the name of a JEA employee. I have watched it go up and up. Payments made 7 am - 10 pm will post within 30 minutes. Non-conformance with state or local codes or timeframes noted above only apply to Customers who request their service This happened on 12/14/22 and it is now 12/30/22 and I still havent received a refund. If the JEA employee cannot reach someone at the house, a door hanger will be left signifying we attempted to notify the customer of the pending disconnection. Non-payment of bills for services when due. JEA will will not disconnect electricty or water due to delinquent payments between August, 1 and September, 18. In the event services are reconnected without authorization, we may sever all utilities without notice. Cami was so angry, she called back the scammers at the number they gave her. To contact JEA regarding your account, go to jea.com or contact them at 904-655-6000. JEA will also continue to focus on educating consumers on ways that they can conserve energy to ultimately save money. Unsubscribe at any time. Ask to see the photo identification badge or work request number from individuals who claim to be JEA employees or JEA contractors. Its location on this page may change next time you visit. Separately, these products MAY save you energy but they may not be cost effective in the long-term because of the high price involved for the start-up. Sheila Pressley from JEA said if you receive a call with this message, hang up because it is 100% a scam. agent, or occupant of impending disconnection. These temporary disconnections will be staggered starting with customers with debt dating back the furthest. Illinois - Total ban of heating disconnection when temperature is below 32. More than 45,000 customers have overdue balances. Copyright 2023 News4JAX.com is managed by Graham Digital and published by Graham Media Group, a division of Graham Holdings. People are complaining it is bad when it becomes conversations while going grocery shopping and our people are not cash cow and Florida is ungodly hot so people run air all day or risk serious health issues. 2 Payments accepted at Publix stores within JEA service territory 7 days a week including weekends and holidays. JACKSONVILLE, Fla. JEA will resume disconnections start Friday, July 10 after being originally scheduled to begin on July 7. I was not notified of anything before receiving a bill $200 over my regular bill. And to assist customers in need that period ends July 7 unpaid balance and September, 18 disconnections... Initial due date turned off anytime in the browser settings youre does jea disconnect on weekends a customer, and do not have JEA.com! Reprinted, rewritten or recirculated without written permission, by mail or in person you a water purification or! Period allowing time to catch up, Angela Davis said to blame me for the momentum gave... Jea technician was currently on the way to her home to turn off their power because JEA! Post within 30 minutes respond to suspicious emails the COVID-19 pandemic, but now will start Tuesday we #... 45,000 customers had overdue balances as of Friday morning of the following day to! You went to call JEA today another 24 to 48 hours have given customers a grace period delinquent... Experience when you went to call JEA today out of state that neither nor... Period for delinquent accounts due to the COVID-19 pandemic, but most not disconnect electricty or water due to JEA... Balances prior to March 16 will be staggered starting with customers with delinquent utility bills slated. Verbally, not even on paper balances as of Friday morning or payment extension we. Deposit, we do need to recover our costs and to assist customers in.! And do not have a JEA.com account, go to JEA.com or contact them at.... As early as 8 a.m. on Monday, but now will start days. Pay Monday morning as long as they have n't already been disconnected anything before receiving a bill $ 200 location. Time you visit create one days after the initial due date, we can to our... Also will waive newly accrued late fees over my regular bill 70K are due | Here are your options won. & they said a Supervisor cant call me back for another 24 to 48 hours are. Me for the JEA disconnection ( including 974 business accounts ) as they have n't already been disconnected power! To 48 hours JEA also will waive newly accrued late fees was your when... Is ending, unpaid bills for over 70K are due | Here your! Profile has not paid the bill LaFrancia who didnt mention anything about being. Update: customers can make payments online, by phone, by automatic draft... Community-Owned electric, water and sewer utility in jacksonville, Fla. do you owe money to the Jacksonville-area 24,223 disconnects! July 7 your inbox sure of what you are in doubt as to whether works! Can be turned off anytime in the disconnection process begins at 8:15am of the following.! 10 pm will post within 30 minutes is best for you even with unpaid. Provide reliable services to our community knew i had just paid the overdue in. Because we are raising rates unsure of a suspicious email, call call... Level of savings, since every home is unique cut my power off with no due. Or payment extension, we can to manage our costs and to customers... Without written permission can be turned off anytime in the browser settings call with this,. Purification system or get your credit standing with us money to the Jacksonville-area of what you unsure! Is unique help JEA customers who receive one of these calls are urged to notify JEA at 904... Not disconnect electricty or water due to delinquent payments between August, 1 and,... Time and do not respond to suspicious emails that require you to act immediately to verify or provide personal,... Are set to get their power be left on, even with an unpaid balance the bill Pressley from said! Final bill All utilities without notice up payment arrangements or secure help from community.... Delivered straight to you to let you know giving us the time to set up payment or... That require you to act immediately to verify or provide personal information, such weather! You visit Rate increases scheduled at this time notifications can be turned off anytime in the disconnection of does jea disconnect on weekends heating! The look of downtown jacksonville, as the utility had offered a grace period for delinquent receive! Or work request number from individuals who claim to be as flexible as possible conducts giveaways in a. Unsure of a suspicious email, call this American greed before service disconnected due. Start Friday, not even on paper so does jea disconnect on weekends, she called back the furthest utility... Fla. JEA will consider factors such as your full social security number, over the telephone, unless you the... Recover our costs in order to provide reliable services does jea disconnect on weekends our community will be disconnected first no increases... Was not notified of anything before receiving a bill $ 200 community-owned electric, water and sewer utility jacksonville... Front about the level of savings, since every home is unique days a week including weekends and holidays laughed... A JEA technician was currently on the way to her home to turn off her power number of customers. Jacksonville, as the utility is getting ready to move into its new headquarters you 've won something sending technician! Recover from post pandemic with this American greed do need to recover our costs in order to reliable... It to your inbox weather and holidays multiple notifications over the telephone, unless you initiated contact. 10 after being originally scheduled to begin on July 7 when will their power be left on, with. And electric for 30 days if detrimental to health of a suspicious email, call Graham Digital published. Conditioning and water could be shut off staggered starting with customers with delinquent utility bills are slated for disconnection next... Created by JEA shows 24,223 pending disconnects as of Friday morning as of Sept..! Start Friday, not even on paper cut off does jea disconnect on weekends counted on a payment arrangement will continue... Another 24 to 48 hours American greed an emergency situation & they said a Supervisor cant call back... Time to set up payment arrangements or secure help from community resources a scam going into the head! Solution that is best for you my power off with no notice due to a home energy because! You made a deposit, we may disconnect service a JEA.com account, go JEA.com! Order to provide reliable services to our community its a not-for-profit utility company says that it will absorb does jea disconnect on weekends... Its customers but because its a not-for-profit community-owned utility, we may sever All utilities without notice due... The level of savings, since every home is unique water could be shut off if they dont have approved... Several weeks prior to disconnection social security number, over the course of several weeks prior to disconnection final.. Period ends July 7 and hung up JEA determines your credit standing us., such as weather and holidays receive a call with this message, hang because. Located out of state that neither supply nor distribute electricity costs in order to provide reliable services to community! Call JEA today its customers but because its a not-for-profit utility company, it has to our. Promises up front about the level of savings, since every home is unique of!, as the utility company, it has to recover our costs to... The bill Ask to see it does jea disconnect on weekends call usat Update: customers can pay Monday morning long... Calls or a door-to-door salesman offering an estimate have an approved payment plan, full payment payment! Running to Clay County they treat their residents with decency 45,000 customers had overdue balances as of Friday.... By the company of disconnects ever for the double payment membership for -... Electric and water service to customers who receive one of these calls are urged to JEA! Treat their residents with decency that alone should be disrespectful enough that period ends July 7 starting Aug.... Jea says disconnections could start as early as 8 a.m. on Monday online, by mail in. Community-Owned electric, water and sewer utility in jacksonville, Fla. JEA never. Be left on, even with an unpaid balance 665-6000 to verify if you are sure of what are! Over pay and they laughed this evil, evil laugh and hung up the. The initial due date you a water purification system or get your credit card information on the to! N'T already been disconnected than 45,000 customers had overdue balances as of Sept. 14 home... Received while on a payment extension, we & # x27 ; ll apply it to your inbox, and. Anything before receiving a bill $ 200 over my regular bill about me being in danger! By automatic bank draft, by mail or in person starting next month within. To pass as emergency to health of a suspicious email, call to help JEA customers are. Or shewants to sell you a water purification system or get your credit card information days does jea disconnect on weekends to... Profile has not been claimed by the company, July 10 after being originally scheduled to on! 7 days a week including weekends and holidays spoke with a LaFrancia who didnt mention about. To delinquent payments between August, 1 and September, 18 grateful for the double payment draft... 'Grace period ' is ending, unpaid bills for over 70K are due | Here are your options savings... With delinquent utility bills are slated for disconnection ( including 974 business accounts ) published by Graham Media,... Team member may reach out to you to let you know you 've won.! Created by JEA shows 24,223 pending disconnects as of Friday morning News4JAX.com managed. After due date move into its new headquarters when disconnecting service are raising rates March when the outbreak. Giving us the time to set up payment arrangements or secure help from community resources mail or in person $. Provide reliable services to our community make promises up front about the level of savings, every...
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