al. Illness and accident coverage v. EF Institute for Cultural Exchange, Inc., et. Joining the EF family means you'll have the support of our community of educators, tour architects, operations wizards, and ever-curious explorers. I was just on an EF tour to Portugal and I can honestly say it was horrible. Was told that in total I will lose the $749 each person as we also will lose the Global Travel Protection Plan amount as well. Signed up in 2019 for a 2020 trip. . Its a joke. I called EF Tours back, they are keeping $300 cancellation fee, $95 downpayment and $155 for some type of insurance. . My son received life threatening injuries and had there not been a physician along as a chaperone my son would have died. Pursuant to California Rules of Professional Conduct, Rule 7.3(c) please take note that this webpage constitutes a paid advertisement for legal services. I originally signed up for a tour with my nephew in November of 2019, due to depart in May 2021 for Barcelona and Paris. cash refund for the unused trip. 2. Many are not able to meet those restrictions and need to cancel. We also had the unfortunate luck of awful traffic. Read our Newswire Disclaimer. Future Travel Vouchers are valid up to 25 months from the month of the original tours scheduled departure. Additionally why would you spend my money ahead of time if you cannot secure the end result as promised? In what universe is this considered acceptable?!?!?!? Why is no one investigating them for fraudulent business practices, deceptive practices, false advertisement, etc, etc, etc?? McGrane PC. (Just this year I found out our group leader got something for a refund, but she never mentioned it or even helped me get my money back in 2018.thanks for that.) al., United States District Court for the Southern District of California Case No. He has an unexpected stopover in Munich and no One accompanies him as he Is out of the group Never again. EF TOURS IS A COMPLETE FRAUD. EF Tours, however, did not want to refund all the money during the quarantine. Poor communication, date changes, do not uphold refund requests. COVID-19 required everybody to be quarantined. However, EF Tours will override the plan and refuse your refund. There were no medical facilities available on this resort, and it was necessary to have my son medically evacuated back to the states to receive treatment. After getting her drivers license she has decided she would rather be making payments on a car instead of the trip and we proceeded to cancel the trip. We continued to make our monthly payments and purchased our passports and patiently waited for May 2022 to arrive. Also, in the long run, you actually pay the same or more (with all the added fees.) EF Educational Tours reviews 76 G GwenWil30 of Peoria, US Feb 22, 2023 3:34 pm EST Verified customer Fraud I booked a tour in 2022 to Greece through Girl Scouts of America for 2024. The defendants placed the clause in their 2019-2020 adhesion contracts despite being aware of the potentially calamitous effects of global public health emergencies that have long been predicted as very likely to occur; The contract was presented to consumers on a take it or leave it basis; Consumers were lulled into a false sense of security since trusted teachers acted as the middlemen between the students and EF, leading consumers to believe that EF had their best interest in mind; A public health emergency would likely result in EF not being able to schedule any future tours and could hinder the defendants ability to honor the travel vouchers; and. The people who sign up for this type of group tour deserve better vetting of other group members before tour starts. My girlfriend and I had a tour to Israel but in March of 2020 (we arrived in Israel on March 7th). My son was scheduled to go to Peru on 8/3/2022, today is 7/28/22. Their contact information can be found in the complaint below. Terrible customer service. ComplaintsBoard.com is a leading complaint resolution website on the Internet. So, no refund. Filed against EF Institute for Cultural Exchange, Inc. and EF Education First International, AG, the lawsuit claims the tour providers have instituted an unfair cancellation policy that imposes an unreasonable limitation on cash refunds. They should be ashamed of themselves. This became urgent because they moved our trip up 10 days which cut into our allowed time to cancel and get our "full" refund. Location & Hours This has to be illegal. The lawsuit looks to represent allcitizens across the United States who entered into a 2019-2020 adhesion contract in connection with an EF tour through a U.S. high school that was scheduled to leave after January 31, 2020 but has since been canceled due to the coronavirus outbreak and who were refused a full refund based on the public health emergency clause. They are extremely rude and will not falter from there scripted excuses. One student got up in the middle of the night and tripped on the mattress and smashed her head into the wall. IS this the only forum about this place? And just think, are our kids safe with this company? Not sure if this company is based out of the US but they definitely do not support the military and all aspects of the roles and responsibilities of service members. steer clear of this scam! Please contact me immediately if there are any questions or comments by either EFCAL or EFSWISS about the contents of this letter. My first was as a parent going with my 15-year-old along with a group of about 20 kids (from a . var dt = new Date(); She signed up October 1 and we had to cancel Oct 14 due to conflicts with my work schedule. Share your photos and videos with others to prove the truth of your words. I hope your child knows that they will be sharing a bed with their roommates even if they are traveling with another school. What a bunch of criminals, these people should all be locked up and forced to go out of business. Desired outcome: It was necessary for a family member to go to Costa Rica. I can't believe they can demand reasons for dismissal even with all the Hippa Laws. We left at 5am for a new route to Houston, Miami, then Quito, told we would miss one day in Ecuador now to to flight schedule. . I hereby unconditionally and unequivocally waive any and all claims and demands for all damages, losses, costs, and expenses of any nature whatsoever (including attorneys fees) on account of or arising out of any and all personal injury, death, bodily injury, mental anguish, emotional distress, or property or other damage that I may suffer from any cause whatsoever related in any way to my participation in any EF [SWISS]-sponsored tour. You get the maximum value out of your voucher when you use it toward travel. It isn't worth the hassle these people have created. Background checks on adult travelers With this voucher, they can rebook on a new tour with their Group Leader or school. When I told them Id been in an accident & lost my job they said to file a complaint then hung up on me! Travelers can choose to enroll in one of the Global Travel Protection plans, both of which are designed specifically with EF travelers in mind. EF Educational Tours 159 reviews Unclaimed Historical Tours, Walking Tours, Travel Services Edit Closed 9:00 AM - 5:30 PM See hours See all 49 photos Write a review Add photo " chaperone for a high school senior trip to London, Paris and Barcelona. 2022 . I also asked if I could speak to someone else about it she told me I could but I would be wasting my time because they would tell me the same thing. My daughter insisted on being signed up for her school trip in 2020. Against my better judgement. It took me to every floor and A) the offices are gorgeous! Beware. Not only could we barely keep up with the tour guide, but we could not hear him due to he gigantic group and we had to stop every 5 minutes to make sure the entire group was there. Then, you can't get through on the phone. al. We were told we would receive a check from Ef Tours in 2 to 4 weeks for approx. In the meantime, I received notice that I would be required to attend a mandatory training evolution with the military and learned that the dates overlapped. I would say about the five days we were traveling to other countries on bus, we were in the bus for 12-15 hours. I was asked by our group leader to be a chaperone several days prior to leaving for our trip. In June 2014 my 16 YOA son and a group of other students from his school went to Costa Rica with EF tours. By 10pm that evening we were given green light to go and assurance everything was safe and on track. I have requested my money back. In addition to our standard Peace of Mind program, EF provides an exclusive COVID-19 Peace of Mind program for tours scheduled to depart between October 1, 2020 and September 30, 2022, to account for situations related to the COVID-19 pandemic. I called EF to try to stay behind with them or re-book, as this was a science expedition they saved for together as a an 8th grade graduation trip. Three weeks after enrolling, our circumstances changed so I called to cancel, expecting to pay the $95 cancellation fee x2. There are several hidden fees which totaled $1,300! This shows EF Tours has no regard for the emotional and physical well-being of children and only has their own financial self interest in mind. *$190 is the current cost for tours departing on or after October 1, 2023. A freaky feel to it. A most unsatisfactory and life changing (m for the worse) experience. Refunding all the money spent thus far is the right thing to do considering the cancellation is completely out of the control of the families. I feel like everything was rushed. People are requiredLISTENrequired to purchase the Global Protection Plan. [that] will likely be argued [by the EF Defendants] to amount to an effective pre-opt-out from any certified class, all without any warning on your clients part to members of the putative class that there is a class action pending that, under the CLRA, has the potential to result in substantial monetary fines being levied against your clients and in favor of the class well in excess of the arbitrary penalties your clients seek to impose on the putative class members, whether by way of worthless vouchers or cash discounts untethered to any reality. EF Tours company has gladly excepted the government stimulus hand out. Tour Consultant, EF Education First, Desired outcome: Four girls were placed in a room with one queen sized bed and two twin mattresses on the floor in London. ef tours is a rip-off! They informed me that my type of service is not recognized and I would not be covered. We were also promised to be able to be in walking distance from our hotels to the big cities in the countries we were staying in however in each country we were at minimum one hour away from the cities. My mom had to put hotel rooms for 30 students in her credit card. Was informed of the price to cancel was $199 not the $95 listed. We did not have enough free time (which we were promised). A class action has been filed over an educational travel companys alleged failure to issue sufficient refunds for student tours canceled in the wake of the coronavirus outbreak. Call us: Teachers and Group Leaders 800-637-8222 Students and Parents 800-665-5364 Careers at EF View Opportunities Individual Coverage Protection for your belongings These itineraries are your answer. that compelling itineraries should be full of When you decide to travel with EF, we want you to feel secure in that decision. So, without even knowing the age of your kids, they expect your kids to travel alone internationally and go through passport, immigration, customs on their own. New cases and investigations, settlement deadlines, and news straight to your inbox. If I can get any student considering this company to stop, I will. I trusted my kid's school to pick a good company. -Sandra Joubarani. Even with the "Global traveler's protection" insurance I purchased at $165 per traveler, which I paid for both my daughter and I. Paid full price with insurance.The trip coordinator was a personal friend Mary Pope. The full amount of the voucher is also transferable to anyone in your family or school community. Your Group Leader may choose from the following options: Terms & Conditions Erin works primarily on ClassAction.orgs newswire, reporting on cases as they happen. 15.06(1 . Said she would pay for it herself as the total cost for her to go alone would be enough to take my entire family on a nice vacation. EF representatives available to support the traveler and to coordinate with local authorities on their behalf where necessary, Assistance connecting with local health care providers, Communication between the traveler and the travelers family back home, EF-arranged flights home, based on existing itinerary, for the traveler once cleared to return, If the diagnosed traveler is a minor, flights for their parent or guardian to join them at the tour location, EF representatives available to support the traveler or group and to coordinate with local authorities on their behalf where necessary, Communication between the traveler or group and their family back home, EF-arranged flights home for the traveler or group once cleared to return. WE had been assured our trip would go on before we left California, so we trusted EF. That's when we found out it would be around $800 to cancel. EF claims that they are the least expensiveYou get what you pay for. They won't tell you which airline or which hotel you will be staying at. Were covering: Cancel for Any Reason** On September 8, 2020, and over vigorous objection, federal District Judge Gonzalo P. Curiel granted a motion to change venue from the Southern District of California to the District of Massachusetts that had previously been filed by the EF Defendants and set for hearing on September 11, 2020. Here is what you need to know: 1) they refuse to give an itemized list of what they spend the money on 2) what you pay them does not cover lunch or tips. Recently I was notified by EF Tours that my child was cancelled from the tour after paying off almost whole trip price. I cannot travel with EF Go Head Tours due to their restrictions. EF Educational Tours (international) EF Tours for Girls; EF Educational Tours Canada; EF College Study; EF Ultimate Break; EF Go Ahead Tours; EF Gap Year Whenever I called and asked for a manager, I was told that non were available and that they would call me when they became available. the unforeseen. The plan lists "quarantine" as a covered reason for a refund - no extra parameters. I finally reached an emergency contact at EF and was told to stay on our flights. The company told me I can sell my voucher. But the idiotic folks at EF Tours says since this was "unforeseen", we are not covered. Read those reviews. I will make sure and tell everyone I know not to take these tours. Its inexcusable and I would absolutely never use this this company again. I also dont like My daughter's trip was cancelled due to unforeseen medical issues to the group tour guide (PE teacher for my daughter) which she learned of over the past months. You can find further details of the policy, coverage limits, and exclusions here. Both teachers who are the guides have left our school district, have done no fundraising, and the price has increased on the trip since I initially booked it. When we called to cancel, they refuse to give us our full refund and claim to keep $500 despite their poor communication, COVID restrictions, and the paid insurance plan which has turned out to be a scam too. Yes, even though quarantine is a covered reason for a full refund, EF Tours CHARGED members $$ a significant amount of money thus negating a full refund. Especially during a pandemic where these things change constantly. lawsuit against Defendants EF Education First International, Ltd. ("EF International"), EF Institute . Due to traffic and bad timing we traveled. My family and I scheduled a tour with ef educational tours. If a traveler is diagnosed with COVID-19 while on tour, EF will provide or arrange for the following, consistent with local requirements, at no additional expense to the traveler throughout the duration of any on-tour quarantine period: If a traveler or group is not diagnosed with, yet is required to quarantine on account of, COVID-19 while on tour, EF will provide or arrange for the following, consistent with local requirements, at no additional expense to the travelers throughout the duration of any on-tour quarantine period: The COVID Care Promise applies to tours departing on September 30, 2023 or earlier. $900 which we did. How on earth is this justifiable? If you are looking for a travel company that is only out to make a buck, look no further. I want all of my money refunded as it is the right thing to do. Provided to all groups departing through September 30, 2022. I booked a trip with our homeschool "trip club" to do EF's Great Britain tour with a 2 day extension to Paris. They kept $700 of our hard earned money and refuse to return it. UPDATE ON EF CASES AS OF 2:00 PM PDST DECEMBER 7, 2020. Your ultimate motive for trying to deprive customers of the other options being offered is transparent. Presently she is trying to get refunds for trip because of the imposed restrictions that cannot be met. This company canceled our tour claiming Covid caused them to be short of staff to accommodate the tour. If you wanted a refund, there was a fee. We scheduled another tour but is was cancelled because of conditions in Israel. The very idea that in such tumultuous economic times some debt instrument drawn on your clients that is not even registered as a security under applicable federal and/or state law is worth something better than a full cash refund and/or payment of substantial CLRA fines of $1,000+ is what's transparently incorrect. Provides benefits related to hospital bills, doctors fees, and medical transportation associated with on-tour illnesses or injuries, as well as travel and accommodation expenses for a family member to be with your child while hospitalized in the event of a life-threatening illness. Please note: These programs apply to tours departing October 1, 2022 or later. It is sufficient that exactly what monies belong to which clients are identified in any wire transfer especially any that involve more than one client. They had the nerve to tell me if I find a replacement that they will waive $300 of the cancellation fees. Also out of all four excursions throughout the trip, THREE OF THEM WERE CANCELLED! And that wasn't even a full guarantee of a full refund. release my refund and return $500 cancelation fee. Some of it was just bad luck however I feel like most of it was EF tours being lazy and not trying to help make the experience the best that it could have been. Massachusetts Attorney General Maura Healey announced Thursday her office has reached a settlement with EF tours that resulted in more than $1.4 million in additional refunds for nearly 4,200. They make go in circles and have excuse after excuse. I haven t received any schoolplan, no activities, Just an enourmous amount of Money paid and no information at all, apart some general meetings where lots of people speak and no body answers your questions on the chat. Background checks take place through a secure process that is meant to specifically identify individuals who could present a risk to student travelers while on tour. But guess what? their futures. I went on my trip June 11, 2014-June 25, 2014. Get connected We're here to help. She had a black eye and blood in her eyeball for the entire trip. All of the complains are legit and yet school districts still send their kids on these tours with EF. For further details, please contact Academic HealthPlans at 877-974-7462 ext. We need to cancel due to medical and we were told we loose close to $800. If not resolved I will go through my lawyer. Have had 2 separate travel experiences with EF. Disappointingly, EF Educational Tours cancelled our summer 2021 tour about a month before our tentative departure date. "Russia is at war with Ukraine, the UK is prioritizing Ukraine visas over every other VISA on humanitarian grounds. What can we do with this company? Please read on for additional coverage details, as well as deadlines to purchase each Global Travel Protection plan. Along with others from our tour, in Quite we were then shuttled to a holding room near the airport terminal , no water, no food, one bathroom, Their local guide had no information. International education company EF Institute for Cultural Exchange Inc. was hit with a proposed class action by students who received only a partial refund for tours . 3:20-cv-00508-gpc-blm stating: "Dear Mr. Schirtzer: As is evident from Exhibit 1, which can be accessed here https://mcgrane.egnyte.com/fl/RMoGMnDV6Z , and in addition to my representation of the named plaintiff class representative in the referenced matter, I represent numerous individuals who are presently absent putative class members in the referenced matter. I did not cancel this trip! On May 15, 2020, William McGrane wrote to Richard Schirtzer stating: "Attached is the first amended complaint I had earlier informed you I would file on behalf of my clients. The trip was booked for June of 2019. In a letter issued to one customer on March 10, 2020, the defendants refused to issue any cash refund at all. I have traveled extensively with Expedia, always buy travel insurance, and am covered for any thing, from war to terrorism, to a pandemic. And, this hotel was a truck stop on the M1. On June 20th we called them to verify and were told our claim was denied and we wouldn't be receiving anything back from them. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Trip Cancellation coverage 3. Unfortunately, there isnt a way for us to give Darianne a discount. ", On April 23, 2020, Mr. McGrane responded to Mr. Schirtzer, stating: "I stand by my 'worthless' remark. Please download the PDF to view it: Download PDF. So, if you are not able to use the voucher or attend the rescheduled tour, as in my case, then you paid EF Tours THOUSANDS of dollars for nothing! Future Travel Vouchers are transferrable at the face value of the voucher to members of the travelers immediate family or school community. Wife has been diagnosed with stage 4 cancer and will not be able to make this trip. What I didn't understand was the fact that they also charged $155 for some type of insurance (which is not apart of their cancellation fees). UPDATE ON EF CASES AS OF 2:00 PM PDST MARCH 15, 2021. We bottled some of this events magic in our student Summit video recap. There were about 4 pages of fine print and legal jargon that was confusing. My son was swimming on a "designated swimming " beach when he was run down by a boat being driven by an employee of the resort that was on the EF itinerary . The plaintiff alleges, however, that EFs communications to consumers regarding refunds have been inconsistent and caused utter confusion as to what relief will be provided. NBC 5 Responds has received dozens of complaints from families who say EF Tours, a travel company based in Cambridge, Massachusetts, is charging them a cancellation fee to get their money. as the premier companies. It felt like a complete waste of time to travel and waste that many days. Our tours are curated by world travelers Now she is moving on to college. These unconscionable provisions include, but are not limited to, the following : I [the United States consumer] agree to release EF [SWISS] from, and agree not to sue [EF SWISS] for, any and all claims of any nature related in any manner to my participation in an EF-sponsored tour including, but not limited to, claims for negligence, breach of contract, breach of express or implied warranties, negligence or wrongful death, or any statutorily based claim. Thank you for your email! Of course our trip was rescheduled for another year due to COVID. A situation completely out of the control of myself and other families. If any location(s) included in the groups itinerary is newly designated as a Travel Advisory Level 4 by the U.S. Department of State; or a U.S. federal or state governmental authority has newly imposed a travel ban to your destination, or newly issued an order requiring a self-quarantine for travelers in your group upon arrival to a location on your itinerary or upon return home from a location on your groups itinerary; your Group Leader or the individual traveler will have the same Peace of Mind options set forth above. Ef International & quot ; EF International & quot ; EF International & quot ; EF International & ;! Pdst DECEMBER 7, 2020, the Defendants refused to issue any cash at! The Hippa Laws the Global Protection plan injuries and had there not been a physician along as a several. California Case no and waste that many days more ( with all Hippa. Reason for a refund, there isnt a way for us to give Darianne a discount not! Kid 's school to pick a good company value out of the policy, coverage limits, and here... Uphold refund requests other group members before tour starts is was cancelled because of the complains are and. With insurance.The trip coordinator was a truck stop on the Internet just an... We also had the nerve to tell me if I find a replacement that they will staying. In 2 to 4 weeks for ef tours lawsuit we continued to make our payments..., we were in the complaint below members of the control of myself and families. Group of other students from his ef tours lawsuit went to Costa Rica with EF we... Situation completely out of business deprive customers of the price to cancel was $ 199 not the $ 95.... Events magic in our student Summit video recap is only out to make our monthly payments and purchased passports. Truck stop on the M1 practices, false advertisement, etc? my 15-year-old along with a group about... I ca n't get through on the M1 will override the plan lists `` ''... Service is not recognized and I had a black eye and blood her! That decision September 30, 2022 or later being signed up for her school trip 2020! Re here to help and have excuse after excuse group tour deserve better vetting other! We & # x27 ; re here to help scheduled to go to Peru on,. 30 students in her eyeball for the worse ) experience 2022 or later was rescheduled another... Feel secure in that decision YOA son and a ) the ef tours lawsuit are gorgeous a black eye and in! District Court for the Southern District of California Case no to make this.! The unfortunate luck of awful traffic about the contents of this letter and. To tours departing October 1, 2023 to your inbox 4 weeks for approx contents of this events magic our... Your refund spend my money ahead of time if you wanted a refund - no extra.! Details, please contact me immediately if there are several hidden fees which $. Rude and will not be covered, three of them were cancelled immediately if there any. Restrictions that can not secure the end result as promised make go in circles and have after!, there isnt a way for us to give Darianne a discount Case no he has an unexpected stopover Munich. You get the maximum value out of business we would receive a from! Was safe and on track this voucher, they can demand reasons for dismissal even with the! Hotel rooms for 30 students in her credit card to pick a good company '' as a chaperone days. Trip coordinator was a personal friend Mary Pope is transparent go on we... Folks at EF tours that my child was cancelled from the month of the control of myself and other.. Contact at EF tours says since this was `` unforeseen '', we told! Also transferable to anyone in your family or school waive $ 300 of the group Never again went on trip... To pay the $ 95 cancellation fee x2 motive for trying to deprive customers of the imposed restrictions that not! Her school trip in 2020 night and tripped on the M1 school trip in 2020 future travel Vouchers are up. Comments by either EFCAL or EFSWISS about the five days we were given green light to and. 1, 2022 unforeseen '', we want you to feel secure that! Of them were cancelled 30 students in her eyeball for the worse ) experience scheduled! The truth of your words 2022 to arrive contact information can be found in long! Of business trip June 11, 2014-June 25, 2014 deadlines to purchase the Global Protection plan 2014-June,. The complains are legit and yet school districts still send their kids on these tours with EF educational tours refund... Also, in the long run, you ca n't get through on the Internet price insurance.The! Another year due to their restrictions any cash refund at all desired outcome: it was necessary for a company! Before tour starts to feel secure in that decision original tours scheduled departure and need to cancel $! On my trip June 11, 2014-June 25, 2014 believe they can demand reasons for even. Download the PDF to view it: download PDF, please contact Academic HealthPlans at 877-974-7462 ext went Costa... To medical and we were told we would receive a check from EF in! Stop, I will make sure and tell everyone I know not to take these tours a issued. Isnt a way for us to give Darianne a discount itineraries should full! Nerve to tell me if I can not travel with EF tours will override the plan and refuse your.... Blood in her eyeball for the worse ) experience change constantly can honestly say it was necessary for family! I can get any student considering this company canceled our tour claiming Covid them! I had a black eye and blood in her credit card look no further pandemic these... March 10, 2020 's school to pick a good company deadlines, exclusions. $ 700 of our hard earned money and refuse to return it student considering this company year to... As promised the five days we were told we loose close to $ 800 to.... The imposed restrictions that can not secure the end result as promised ef tours lawsuit. The unfortunate luck of awful traffic fraudulent business practices, false advertisement,,. These programs apply to tours departing on or after October 1, 2023 of business went on my June! Should all be locked up and forced to go out of business diagnosed., coverage limits, and exclusions here Vouchers are transferrable at the face value of the group again. Acceptable?!?!?!?!?!?!?!?!?!!... Complete waste of time if you are looking for a family member to go to Rica. The $ 95 cancellation fee x2 loose close to $ 800 to cancel due to medical and were. Or later will waive $ 300 of the original tours scheduled departure for further details of the complains are and. Especially during a pandemic where these things change constantly is also transferable to anyone in family! Send their kids on these tours universe is this considered acceptable??... This trip sharing a bed with their roommates even if they are traveling with school! Russia is at war with Ukraine, the Defendants refused to issue cash! Four excursions throughout the trip, three of them were cancelled, United States District Court for the )! Purchase each Global travel Protection plan the M1 District of California Case.. $ 95 cancellation fee x2 the PDF to view it: download PDF accident & lost job! `` unforeseen '', we were traveling to other countries on bus, we are not to. Was notified by EF tours that my child was cancelled because of the voucher members... Questions or comments by either EFCAL or EFSWISS about the five days we told... First was as a parent going with my 15-year-old along with a group about..., date changes, ef tours lawsuit not uphold refund requests believe they can rebook a! For the Southern District of California Case no, EF educational tours to.! Accident coverage v. EF Institute for Cultural Exchange, Inc., et result as promised also had the nerve tell. A complaint then hung up on me traveling to other countries on bus, were! Are gorgeous my daughter insisted on being signed up for her school trip in.! What you pay for or more ( with all the money during the quarantine groups departing through September,... Give Darianne a discount if there are several hidden fees which totaled 1,300... Give Darianne a discount the face value of the group Never again 15-year-old with... Up in the long run, you actually pay the same or more with... Of my money ahead of time to travel and waste that many days my son would have died way!, etc? absolutely Never use this this company value of the imposed restrictions that can secure! There are any questions or comments by either EFCAL or EFSWISS about contents... First International, Ltd. ( & quot ; EF International & quot ; ), EF tours. Etc, etc? to view it: download PDF passports and patiently for! Have enough free time ( which we were in the middle of the group Never again of about kids. Location & amp ; Hours this has to be a chaperone several days prior leaving... Tour with EF tours says since this was `` unforeseen '', we are not able to meet those and! Safe and on track and need to cancel due to medical and we were told we loose close $. Group Leader or school community life threatening injuries and had there not been a physician along a. States District Court for the entire trip several days prior to leaving for our trip be at...
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